ORS § 90 § 90.771
Confidentiality of information regarding disputes.
Operative Text
(1) In order to foster the role of the Housing and Community Services Department in mediating and resolving disputes between landlords and tenants of manufactured dwelling and floating home facilities, the department shall establish procedures to maintain the confidentiality of information received by the department pertaining to individual landlords and tenants of facilities and to landlord-tenant disputes. The procedures must comply with the provisions of this section. (2) Except as provided in subsection (3) of this section, the department shall treat as confidential and not disclose: (a) The identity of a landlord, tenant or complainant involved in a dispute or of a person who provides information to the department in response to a department investigation of a dispute; (b) Information provided to the department by a landlord, tenant, complainant or other person relating to a dispute; or (c) Information discovered by the department in investigating a dispute. (3) The department may disclose: (a) Information described in subsection (2) of this section to a state agency; and (b) Information described in subsection (2) of this section if the landlord, tenant, complainant or other person who provided the information being disclosed, or the legal representative thereof, consents orally or in writing to the disclosure and specifies to whom the disclosure may be made. Only the landlord, tenant, complainant or other person who provided the information to the department may authorize or deny the disclosure of the information. (4) This section does not prohibit the department from compiling and disclosing examples and statistics that demonstrate information such as the type of dispute, frequency of occurrence and geographical area where the dispute occurred if the identity of the landlord, tenant, complainant and other persons are protected.
ORS § 90.771 establishes a confidentiality framework for information gathered by Oregon's Housing and Community Services Department when it mediates or investigates disputes between landlords and tenants at manufactured dwelling and floating home facilities. Identities of landlords, tenants, complainants, and other participants, as well as the substance of dispute-related information, are generally kept confidential. The department may share protected information with other state agencies or when the person who provided the information gives explicit consent specifying who may receive it. The department retains the ability to publish anonymized examples and aggregate statistics about disputes without violating these confidentiality protections.
Plain English — not legal advice.
Under ORS § 90.771, landlords who participate in department-mediated dispute processes at manufactured dwelling or floating home facilities can generally expect that their identities and the information they share will be kept confidential by the Housing and Community Services Department. Compliant operators typically understand that disclosure to other state agencies is permitted, and that their own information could be shared with a third party only if they themselves consent and specify the recipient. Landlords who want to authorize or block disclosure of their own submitted information are the only parties with authority to do so under this provision.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
ORS § 90.771 gives tenants at manufactured dwelling and floating home facilities a meaningful privacy protection: information they share with the Oregon Housing and Community Services Department during a dispute investigation is generally treated as confidential. Tenants retain exclusive authority to authorize disclosure of their own information, meaning no one else can consent on their behalf unless they have designated a legal representative. Tenants who have concerns about how their information is being handled may wish to contact the Housing and Community Services Department directly or consult a tenant-rights organization familiar with manufactured housing law.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated October 7, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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