usc 12 § 5494
Consumer Advisory Board (BANKS AND BANKING (12 U.S.C.))
Operative Text
The Director shall establish a Consumer Advisory Board to advise and consult with the Bureau in the exercise of its functions under the Federal consumer financial laws, and to provide information on emerging practices in the consumer financial products or services industry, including regional trends, concerns, and other relevant information. In appointing the members of the Consumer Advisory Board, the Director shall seek to assemble experts in consumer protection, financial services, community development, fair lending and civil rights, and consumer financial products or services and representatives of depository institutions that primarily serve underserved communities, and representatives of communities that have been significantly impacted by higher-priced mortgage loans, and seek representation of the interests of covered persons and consumers, without regard to party affiliation. Not fewer than 6 members shall be appointed upon the recommendation of the regional Federal Reserve Bank Presidents, on a rotating basis. The Consumer Advisory Board shall meet from time to time at the call of the Director, but, at a minimum, shall meet at least twice in each year. Members of the Consumer Advisory Board who are not full-time employees of the United States shall— be entitled to receive compensation at a rate fixed by the Director while attending meetings of the Consumer Advisory Board, including travel time; and be allowed travel expenses, including transportation and subsistence, while away from their homes or regular places of business.
Under 12 U.S.C. § 5494, the Director of the Consumer Financial Protection Bureau is required to establish a Consumer Advisory Board that serves as a formal channel for outside expertise to reach the Bureau. The Board must include specialists across fields such as consumer protection, fair lending, civil rights, and community development, as well as representatives of institutions serving underserved communities. The Board must convene at least twice per year, and non-federal-employee members are entitled to compensation and travel reimbursement for their participation.
Plain English — not legal advice.
Although 12 U.S.C. § 5494 primarily governs the structure of a federal advisory body rather than landlord obligations directly, financial institutions and covered persons in the consumer financial products space should be aware that this Board exists as a formal mechanism for surfacing industry trends and concerns to the CFPB. Operators who offer consumer financial products or services—such as certain mortgage products—may find that practices common in their market are among the regional trends the Board is designed to surface and evaluate. Staying informed about Board activities and CFPB guidance that may follow is a general practice among compliance-conscious operators in the consumer financial services space.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Under 12 U.S.C. § 5494, the Consumer Advisory Board is specifically designed to include voices representing communities impacted by higher-priced mortgage loans and underserved populations, meaning consumer interests are meant to be formally represented in the Bureau's advisory process. Tenants and consumers who have concerns about financial products or services—including mortgage-related issues—can be aware that this Board exists as one avenue through which consumer experiences are intended to inform CFPB policy. Those seeking to raise broader concerns about industry practices may explore contacting the CFPB directly, reaching out to tenant-rights or consumer-rights organizations, or engaging with community development representatives who may have standing to bring regional concerns to the Board's attention.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 13, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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