HUD Handbook 4350.3 § 9-5
Mandatory Use of the EIV System (HUD Occupancy Handbook 4350.3 REV-1 CHG-4)
Operative Text
A. Use of EIV applies to all programs covered by this Handbook listed in Chapter 1,
Figure 1-1.
B. Owners must use the EIV system in its entirety:
As a third party source to verify tenant employment and income
information during mandatory recertifications of family composition and
income, in accordance with 24 CFR 5.236, and administrative guidance
issued by HUD, and
To reduce administrative and subsidy payment errors in accordance with
HUD administrative guidance.
C. Contract Administrators (HUD staff, PBCAs and TCAs) must use EIV for
monitoring the owner’s compliance with obtaining access to and using the EIV
system.
D. Independent Public Auditors (IPAs) and the Office of Inspector General (OIG)
may use EIV for auditing purposes. See the Glossary for the definition for IPA.HUD Handbook 4350.3 REV-1 CHG-4 § 9-5 establishes that the Enterprise Income Verification (EIV) system is not optional for federally assisted housing programs covered by the Handbook. Owners are required to use EIV in full — both to independently verify tenant employment and income at mandatory recertifications and to help reduce errors in subsidy payments. Contract Administrators are responsible for overseeing whether owners are properly accessing and using EIV, while auditors such as IPAs and the OIG are authorized to use the system for audit purposes.
Plain English — not legal advice.
Under § 9-5, owners and managers of properties covered by HUD Handbook 4350.3 REV-1 CHG-4 are expected to integrate EIV fully into their recertification workflows, using it as a third-party verification source for tenant employment and income data consistent with 24 CFR 5.236. Compliant operators maintain documented evidence that EIV was accessed and reviewed during each mandatory recertification cycle. Contract Administrators — including HUD staff, PBCAs, and TCAs — are specifically tasked with monitoring whether owners are meeting these access and usage requirements, making consistent EIV use a key compliance checkpoint during management reviews.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section 9-5 of HUD Handbook 4350.3 REV-1 CHG-4 means that owners of federally assisted housing are required to use the EIV system to verify income and employment information during mandatory recertifications — tenants are not solely responsible for providing all verification. If a tenant believes their recertification was not handled in accordance with HUD requirements, they may raise concerns with their local HUD field office or the applicable Contract Administrator overseeing the property. Tenant-rights organizations familiar with HUD-assisted housing can help explain what the recertification process should look like and what options may be available when procedures appear not to have been followed.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 30, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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