HUD Handbook 4350.3 § 4-9
Rejecting Applicants and Denial of Rental Assistance (HUD Occupancy Handbook 4350.3 REV-1 CHG-4)
HUD guidance — not codified law
In Force
Verified 9/24/2026 · Next check 10/1/2026
effective 9/24/2026FederalFederal VAWAOperative Text
HUD Handbook 4350.3 § 4-9
A. Key Requirements
1. Prohibition of discrimination in the denial of tenancy or rental assistance.
Owners must not discriminate against an applicant based on race, color,
religion, sex, national origin, familial status, or disability. (See Chapter 2
for additional information.)
2. *Prohibition of denying assistance to victims of domestic violence, dating
violence or stalking (applicable to the Section 8 program only). The
VAWA protects victims of domestic violence, dating violence or stalking,
as well as their immediate family members, from being denied housing
assistance if an incident of violence is reported and confirmed. An
applicant’s status as a victim of domestic violence, dating violence, or
stalking is not a basis for denial of rental assistance or for denial of
admission, if the applicant otherwise qualifies for assistance or admission.
(See Chapter 4, Paragraph 4-4.C.9 and Chapter 6, Paragraph 6-5.G.1 for
more information on the VAWA protections.)*
3. Prompt notification. Owners must promptly notify the applicant in writing
of the denial of admission or assistance.
B. Conditions under Which Owners May Reject Applicants
An owner may reject an applicant if the applicant:
1. Is ineligible for occupancy in a particular unit or property (see Chapter 3,
Sections 1 and 2 for eligibility requirements);
2. *Is unable to disclose and provide verification of SSNs for all household
members, except for those household members who do not contend
eligible immigration status or tenants who were 62 or older on January 31,
2010, whose initial determination of eligibility was begun before January
31, 2010. *
3. Does not sign and submit verification consent forms or the Authorization
for Release of Information (forms HUD-9887 and HUD-9887-A);
4. Has household characteristics that are not appropriate for the specific
type of unit available at the time, or has a family of a size not appropriate
for the unit sizes that are available;
NOTE: In such cases, the owner may deny the applicant admission to a
specific unit, but the applicant may continue to wait for another unit. See
the example below.
Example – Denial of Unit
An owner could deny an applicant family a particular unit and
place the family on the waiting list if the only available unit is an
accessible unit and the following is true: (a) the applicant
household does not include an individual requiring the features
of the unit, and (b) there are either tenants in the property or
applicants on the waiting list who desire such a unit and who
have a member of the household requiring the features of the
unit.
NOTE: In some programs, eligibility is dependent on the head
or spouse meeting particular eligibility criteria.
5. Includes family members who did not declare citizenship or noncitizenship
status, or sign a statement electing not to contend noncitizen status (see
paragraph 4-31). However, an owner should permit families to revise
their application to exclude proposed family members who do not declare
citizenship or eligible noncitizen status; or
6. Does not meet the owner’s tenant screening criteria.
C. Notification of Applicant Rejection
1. Rejection notices must be in writing
2. The written rejection notice must include:
a. The specifically stated reason(s) for the rejection;
b. The applicant’s right to respond to the owner in writing or request
a meeting within 14 days to dispute the rejection. and
c. That persons with disabilities have the right to request reasonable
accommodations to participate in the informal hearing process.
D. Owner Meetings with Applicants to Discuss Rejection Notices
1. Any meeting with the applicant to discuss the applicant’s rejection must
be conducted by a member of the owner’s staff who was not involved in
the initial decision to deny admission or assistance.
2. Within 5 business days of the owner response or meeting, the owner must
advise the applicant in writing of the final decision on eligibility.Source: Legislative text reproduced verbatim
Effective Timeline
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Sep 24, 2026
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Related Rules
§ 5.500
§ 5.500 Applicability.
§ 5.506
§ 5.506 General provisions.
§ 5.510
§ 5.510 Documents of eligible immigration status.