HUD Handbook 4350.3 § 4-30
Addressing Requests for Reasonable Accommodations (HUD Occupancy Handbook 4350.3 REV-1 CHG-4)
Operative Text
For guidance on reviewing requests for reasonable accommodations, refer to Chapter 2,
Section 3, subsection 4.
Example – Reasonable Accommodation
As part of the screening process and before admission to
the property, the owner of Poplar Court requires all
applicants to come to a session to review the house rules.
The owner holds these sessions on the last Monday of
each month. An applicant, Karen Jackson, has a disability
and requests a reasonable accommodation so that she
can attend a session on a different day of the week
because she has physical therapy on Mondays.
Rescheduling the interview for Karen would be a
reasonable accommodation.HUD Handbook 4350.3 REV-1 CHG-4 § 4-30 addresses how housing providers must handle requests for reasonable accommodations during the applicant screening process. When a standard procedure—such as a fixed-day orientation session—creates a barrier for an applicant with a disability, the provider is generally expected to modify that procedure if doing so is reasonable. The provision illustrates this principle with an example in which rescheduling a house-rules review session for an applicant with a scheduling conflict tied to a disability qualifies as a reasonable accommodation.
Plain English — not legal advice.
Under HUD Handbook 4350.3 REV-1 CHG-4 § 4-30, compliant operators typically review accommodation requests on a case-by-case basis and document their analysis in accordance with the guidance found in Chapter 2, Section 3, subsection 4 of the same handbook. When a standard screening procedure—like a monthly orientation held on a fixed day—conflicts with an applicant's disability-related need, operators generally consider whether a modification to that procedure is feasible without fundamentally altering the program. Maintaining clear records of accommodation requests and the responses to them is a common practice among operators seeking to demonstrate compliance.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
HUD Handbook 4350.3 REV-1 CHG-4 § 4-30 makes clear that applicants with disabilities have the right to request modifications to standard screening procedures, such as the day or time of a required orientation session, when those procedures conflict with a disability-related need. If a housing provider denies or ignores such a request, tenants and applicants may have recourse through the U.S. Department of Housing and Urban Development, which oversees compliance with fair housing requirements under this handbook. Tenant-rights organizations and fair housing councils can also help individuals understand the accommodation request process and available options for raising a concern.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 25, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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