HUD Handbook 4350.3 § 3-25
Introduction (HUD Occupancy Handbook 4350.3 REV-1 CHG-4)
Operative Text
Applicants may be assisted only after it is determined that they meet the eligibility criteria
for the program and the project. This requirement is intended to ensure that an available
subsidy is provided to families that are eligible under the program rules and not provided
to ineligible families. Determining eligibility requires that the owner verify information
that is provided by the applicant on the application form and in subsequent interviews.
In general, applicants are not required to disclose their status with respect to any
protected basis; however, if the family requests a reasonable accommodation based
upon a disability, the family must disclose its disability status.
Chapter 5, Section 3, of this handbook provides general information and tips on verifying
all types of information, including methods to avoid accepting tampered documents and
detailed information on verifying income. This section addresses verification of eligibility
factors, other than income, about which information must be collected in order to
determine eligibility.Under HUD Handbook 4350.3 REV-1 CHG-4 § 3-25, housing assistance may only be provided to applicants who have been determined eligible under both program-wide and project-specific criteria. Owners are required to verify the information applicants provide during the application and interview process before any subsidy is extended. Applicants are generally not required to disclose protected characteristics such as race, religion, or national origin, but if a household requests a reasonable accommodation due to a disability, disclosure of that disability status is required.
Plain English — not legal advice.
Under § 3-25 of HUD Handbook 4350.3 REV-1 CHG-4, compliant owners establish a consistent verification process to confirm each applicant's eligibility before extending any housing assistance. This typically involves reviewing application materials, conducting interviews, and cross-checking documents using methods outlined in Chapter 5, Section 3 of the handbook, including safeguards against tampered documents. Owners also take care not to solicit information about protected characteristics unless a reasonable accommodation request makes disability disclosure necessary.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section 3-25 of HUD Handbook 4350.3 REV-1 CHG-4 establishes that applicants have a general right not to disclose protected characteristics—such as race, sex, or religion—during the eligibility determination process. If a household needs a reasonable accommodation related to a disability, disclosing that disability status is required to support the request, but broader personal information beyond what is needed for eligibility should not be demanded. Applicants who believe an owner has improperly denied assistance or mishandled their information may consider contacting the U.S. Department of Housing and Urban Development or a local tenant-rights organization to understand available options.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 25, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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