HUD Handbook 4350.3 § 2-38
General (HUD Occupancy Handbook 4350.3 REV-1 CHG-4)
Operative Text
A. In addition to owners’ affirmative obligations to operate their properties in a
nondiscriminatory manner and the specific requirements to make properties
physically accessible to persons with disabilities, owners must also consider
requests for reasonable accommodations from applicants and tenants with
disabilities.
B. An owner’s responsibility to consider requests for reasonable accommodations is
separate and distinct from the nondiscrimination and accessibility requirements
discussed above in Subsections 2 and 3.
C. It is strongly recommended that owners include statements about the right of
individuals with disabilities to request reasonable accommodations in all written
notices given to applicants and tenants.HUD Handbook 4350.3 REV-1 CHG-4 § 2-38 establishes that housing owners operating under HUD programs carry a distinct, stand-alone duty to evaluate reasonable accommodation requests from applicants and tenants with disabilities. This obligation exists independently of the broader requirements to avoid discrimination and to ensure physical accessibility. The provision also notes that including language about the right to request reasonable accommodations in written notices to applicants and tenants is strongly recommended.
Plain English — not legal advice.
Under HUD Handbook 4350.3 REV-1 CHG-4 § 2-38, compliant operators treat the reasonable accommodation review process as a separate administrative responsibility, not simply an extension of their nondiscrimination or physical-accessibility programs. Operators generally maintain a documented process for receiving, evaluating, and responding to accommodation requests from both applicants and current tenants. Including a statement about the right to request reasonable accommodations in all written notices—such as lease offers, renewal letters, and policy updates—is a practice strongly recommended by this provision.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
HUD Handbook 4350.3 REV-1 CHG-4 § 2-38 recognizes that tenants and applicants with disabilities have a right to request reasonable accommodations, and that this right is separate from general fair-housing and accessibility protections. If a housing provider fails to consider such a request, that failure may constitute a distinct violation under HUD program requirements, which can be raised as a concern with the U.S. Department of Housing and Urban Development. Tenant-rights organizations and HUD's fair-housing resources can help individuals understand what the reasonable accommodation process generally involves and what options may be available when a request is not properly considered.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 30, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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