HUD Handbook 4350.3 § 2-35
Owners’ Requirements for Providing Physical Accessibility (HUD Occupancy Handbook 4350.3 REV-1 CHG-4)
HUD guidance — not codified law
In Force
Verified 9/24/2026 · Next check 10/1/2026
effective 9/24/2026FederalSection 504Operative Text
HUD Handbook 4350.3 § 2-35
A. General
In addition to ensuring that projects are operated in a manner that protects
against discrimination and promotes accessibility for persons with disabilities to
enable them to participate fully in the program, there are also requirements
regarding the physical accessibility of properties.
B. Federally Assisted Multifamily Properties Built after July 11, 1988
Federally assisted multifamily properties built after July 11, 1988 were required to
be constructed to comply with the Section 504 accessibility requirements
contained in 24 CFR 8.22. This regulation requires that a minimum of 5% of the
units in newly constructed multifamily housing be fully accessible in accordance
with the Uniform Federal Accessibility Standards (UFAS) and an additional 2%
be accessible to persons with visual and hearing impairments. This obligation is
an absolute requirement and should have been met during construction. For
buildings that fall within this category, an owner may not justify a failure to have
met these requirements because of an undue financial and administrative
burden.
C. Accessible Routes
Owners must provide accessible routes to and throughout the property (curb cuts
or modifications, i.e., ramps) and provide accessible parking spaces in an
accessible location as long as such improvements would not result in an undue
financial and administrative burden.
HUD Occupancy Handbook 2-33 6/07
Chapter 2: Civil Rights and
Nondiscrimination Requirements
Additional Nondiscrimination and Accessibility
Requirements for Persons with Disabilities
Subsection 3:
Physical Accessibility
D. Common Use Facilities
Owners must make common use facilities, or parts of facilities, and public spaces
accessible to persons with disabilities, as long as such improvements would not
result in an undue financial and administrative burden. This responsibility means
that owners must do everything feasible to make these areas accessible up to
the point at which any further modifications or improvements would result in an
undue financial and administrative burden.
1. Public spaces include but are not limited to community rooms, laundry
and trash rooms, parking spaces, entrances, sidewalks, public restrooms,
and the management office.
NOTE: If the common use facilities are rented to the public or a business
operates out of this space, Title II and/or Title III of the Americans with
Disabilities Act may also apply to these facilities. For further information
on this subject, please refer to the Department of Justice website at
www.usdoj.gov/crt/ada/taprog.htm.
2. Owners do not have to make each location of an amenity or facility
accessible to persons with mobility impairments (e.g., each laundry room,
each trash room, each entrance).
a. An owner may decide to make one laundry room in a central
location accessible to tenants with mobility impairments, or make
the main entrance accessible but not the side entrances.
However, if only one entrance or amenity is accessible, it must be
accessible to tenants with mobility impairments who live in any
part of the development. For example, it would not be appropriate
to make only one laundry room accessible if the property had
multiple buildings, and only tenants with mobility impairments had
to go out in inclement weather to do their laundry.
b. The owner must make one-of-a kind amenities or facilities
accessible and usable to persons with disabilities or provide an
alternative means for accessibility (management office,
community space, public restroom).
E. Physical Alterations to Existing Housing
1. Substantial alterations.
If an owner undertakes physical alterations to a property that has 15 or
more units and the cost of the alterations is 75% or more of the
replacement cost of the completed property, then the owner must follow
the new construction provisions of 24 CFR 8.22 (a) and (b) which requires
that a minimum of 5% of the units be made accessible for persons with
6/07 2-34 HUD Occupancy Handbook
Chapter 2: Civil Rights and
Nondiscrimination Requirements
Requirements for Persons with Disabilities
Subsection 3:
Physical Accessibility
mobility impairments, and 2% of the units be made accessible for persons
with visual and hearing impairments.
2. Other alterations.
a. When an owner undertakes any other alterations to a multifamily
property covered by this handbook that do not qualify as
“substantial alterations” as described above in subparagraph D.1,
such alterations must be accessible, to the maximum extent
feasible, until at least 5% of the units are accessible for persons
with mobility impairments, and 2% of the units are accessible for
persons with visual and hearing impairments unless HUD
prescribes a higher number pursuant to 24 CFR 8.23 (b) (2).
b. If alterations of single elements of a dwelling unit, when
considered together, amount to an alteration of the dwelling unit,
the owner must make the entire dwelling unit accessible.
c. When the owner is not altering the entire unit, 100% of single
elements being altered must be made accessible until 5% of the
units in the property are fully UFAS accessible.
(1) However, HUD strongly encourages owners, when
undertaking alterations, to make 5% of the units in a
property accessible up front, as that will avoid the
necessity of making every element altered accessible,
which may result in having partially accessible units of little
or no value for persons with mobility impairments, and is
likely to be more costly overall.
(2) HUD recommends owners include up to 2% of the units for
persons with hearing and vision impairments.
d. See paragraph 2-43 and 24 CFR 8.23 (b) (1) for exceptions due to
undue financial and administrative burden and 24 CFR 8.32 (c) for
exceptions regarding alterations that require removing or altering
load-bearing structural members.
3. Under Section 504, owners are not required to make structural changes
in existing housing facilities where other methods, which may not cost as
much, are effective in making federally assisted housing programs or
activities readily accessible to and usable by persons with disabilities.Source: Legislative text reproduced verbatim
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Related Rules
§ 983.102
§ 983.102 Housing accessibility for persons with disabilities.
§ 891.185
§ 891.185 Preemption of rent control laws.
§ 8.24
§ 8.24 Existing housing programs.