HUD Handbook 4350.3 § 2-28
Coordinating Efforts to Comply with Section 504 Requirements (HUD Occupancy Handbook 4350.3 REV-1 CHG-4)
Operative Text
When an owner, managing entity, or project employs 15 or more people, regardless of
their location or duties, the owner or managing entity must also designate one person for
the property to coordinate efforts to comply with Section 504 requirements. This does
not exempt owners, managing entities, or projects with fewer than 15 employees from
complying with Section 504 requirements, but merely exempts the owner from having to
designate a person to coordinate compliance efforts. At the owner’s discretion, this
person may handle Section 504 matters for more than one property.Under HUD Handbook 4350.3 REV-1 CHG-4 § 2-28, housing operations that employ 15 or more people — regardless of where those employees work or what they do — must formally designate a single individual to coordinate compliance with Section 504 of the Rehabilitation Act, which prohibits disability discrimination in federally assisted housing. Smaller operations with fewer than 15 employees are not required to name a designated coordinator, but they remain fully bound by Section 504's substantive requirements. The rule also allows one coordinator to serve multiple properties if the owner chooses to structure it that way.
Plain English — not legal advice.
Under HUD Handbook 4350.3 REV-1 CHG-4 § 2-28, operators who reach the 15-employee threshold generally document a formal designation identifying the Section 504 coordinator by name or title, ensure that designation is kept current, and make the coordinator's role clear across all relevant staff. Owners who fall below the 15-employee count still maintain full Section 504 compliance programs — they simply are not required to assign a named coordinator. Where an owner manages multiple properties, a single coordinator may be designated to cover more than one site, which can support consistent compliance practices across a portfolio.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
HUD Handbook 4350.3 REV-1 CHG-4 § 2-28 establishes that tenants living in federally assisted housing covered by Section 504 have the right to a property that complies with disability nondiscrimination requirements, and — at larger operations — to a designated person responsible for coordinating those efforts. If a tenant believes Section 504 requirements are not being followed, general enforcement paths include filing a complaint with the U.S. Department of Housing and Urban Development, raising the issue with the property's designated Section 504 coordinator if one exists, or reaching out to a local tenant-rights or disability-rights organization for information about available options.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 25, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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