Wash. Rev. Code § 59.30 § 59.30.030
Dispute resolution program -- Purpose -- Attorney general duties.
Operative Text
(1) The attorney general shall administer a manufactured/mobile home dispute resolution program. (2) The purpose of the manufactured/mobile home dispute resolution program is to provide manufactured/mobile home community landlords and tenants with a cost-effective and time-efficient process to resolve disputes regarding alleged violations of the manufactured/mobile home landlord-tenant act. (3) The attorney general under the manufactured/mobile home dispute resolution program shall: (a) Produce educational materials regarding chapter 59.20 RCW and the manufactured/mobile home dispute resolution program, including a notice in a format that a landlord can reasonably post in a manufactured/mobile home community that summarizes tenant rights and responsibilities, includes information on how to file a complaint with the attorney general, and includes a toll-free telephone number and website address that landlords and tenants can use to seek additional information and communicate complaints; (b) Distribute the educational materials described in (a) of this subsection to all known landlords and information alerting landlords that: (i) All landlords must post the notice provided by the attorney general that summarizes tenant rights and responsibilities and includes information on how to file complaints, in a clearly visible location in all common areas of manufactured/mobile home communities, including in each clubhouse; (ii) The attorney general may visually confirm that the notice is appropriately posted; and (iii) The attorney general may issue a fine or other penalty if the attorney general discovers that the landlord has not appropriately posted the notice or that the landlord has not maintained the posted notice so that it is clearly visible to tenants; (c) Distribute the educational materials described in (a) of this subsection to any complainants and respondents, as requested; (d) Perform dispute resolution activities, including investigations, negotiations, determinations of violations, and imposition of fines or other penalties as described in RCW 59.30.040 ; (e) Create and maintain a database of manufactured/mobile home communities that have had complaints filed against them. For each manufactured/mobile home community in the database, the following information must be contained, at a minimum: (i) The number of complaints received; (ii) The nature and extent of the complaints received; (iii) The violation of law complained of; and (iv) The manufactured/mobile home dispute resolution program outcomes for each complaint; (f) Provide an annual report to the appropriate committees of the legislature on the data collected under this section, including program performance measures and recommendations regarding how the manufactured/mobile home dispute resolution program may be improved, by December 31st, beginning in 2007. (4) The manufactured/mobile home dispute resolution program, including all of the duties of the attorney general under the program as described in this section, shall be funded by the collection of fines, other penalties, and fees deposited into the manufactured/mobile home dispute resolution program account created in RCW 59.30.070 , and all other sources directed to the manufactured/mobile home dispute resolution program.
Washington's Wash. Rev. Code § 59.30.010 et seq. § 59.30.030 establishes a state-run dispute resolution program for manufactured and mobile home communities, administered by the Attorney General. The program is designed to give both landlords and tenants a cost-effective, time-efficient way to resolve disputes about alleged violations of the manufactured/mobile home landlord-tenant act. The Attorney General is responsible for producing educational materials, investigating complaints, maintaining a public database of complaints, and reporting annually to the legislature on program outcomes. The program is funded through fines, penalties, and fees collected during its operations.
Plain English — not legal advice.
Under Wash. Rev. Code § 59.30.010 et seq. § 59.30.030, landlords of manufactured and mobile home communities are required to post the Attorney General-provided notice summarizing tenant rights and responsibilities in a clearly visible location in all common areas, including each clubhouse. The Attorney General may conduct visual inspections to confirm proper posting and can issue fines or other penalties if the notice is missing or not clearly visible. Compliant operators typically keep the posted notice in good condition and update it whenever the Attorney General distributes new materials, and they familiarize themselves with the toll-free number and website listed on the notice for handling tenant inquiries.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Wash. Rev. Code § 59.30.010 et seq. § 59.30.030 gives manufactured and mobile home community tenants access to a state-administered dispute resolution program through the Washington Attorney General's office, which handles complaints about alleged violations of the manufactured/mobile home landlord-tenant act. Tenants can file complaints using the toll-free telephone number or website address listed on the notice that landlords are required to post in common areas, and the Attorney General's office can investigate, negotiate, and make determinations about violations. Tenants who believe their rights have been violated may also request educational materials from the program, and may wish to consult a tenant-rights organization for general guidance on navigating the complaint process.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated October 7, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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