Cal. Civ. Code § 5:10-18.1
Mailboxes and directories
Operative Text
(a) The owner shall provide and maintain mail receptacles for all occupants, conforming to all Federal postal laws and regulations. (b) In multiple dwellings, there shall be identification by name and unit of dwelling space for each designated occupant, maintained by the person in charge of the premises or posted at or near the main entrance of the premises or in the lobby, lounge or mailroom area. Nothing herein shall be construed as requiring a directory for transient guests, provided there is a responsible person on the premises designated by the owner, known to postal authorities, who shall on behalf of the owner receive and distribute or make available for pickup mail for transient guests.
Under N.J.A.C. § 5:10-18.1, owners of multiple dwellings are required to provide and maintain mail receptacles that comply with federal postal standards. In buildings with multiple units, each occupant's name and unit must be identified in a directory or listing kept near the main entrance, lobby, lounge, or mailroom. An exception exists for transient guests, provided a designated responsible person on the premises handles their mail on the owner's behalf.
Plain English — not legal advice.
Operators of multiple dwellings subject to N.J.A.C. § 5:10-18.1 generally ensure that all mail receptacles are installed and kept in good repair in accordance with U.S. Postal Service requirements. Compliant property managers maintain an up-to-date directory identifying each occupant by name and unit number, posted in a visible common area such as the lobby or mailroom. For properties housing transient guests, operators typically designate a known, on-site contact person recognized by postal authorities to receive and distribute guest mail.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
N.J.A.C. § 5:10-18.1 gives occupants of multiple dwellings the right to a properly maintained mail receptacle and to have their name and unit listed in a building directory or posting near the main entrance. If a landlord fails to provide or maintain these, tenants may document the deficiency and report it to the New Jersey Department of Community Affairs, which oversees hotel and multiple dwelling standards under N.J.A.C. § 5:10. Tenant-rights organizations can help residents understand what remedies or complaint processes may be available in their circumstances.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 3, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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