Cal. Civ. Code § 5:10-12.3
Suspension of service
Operative Text
Elevator service shall not be suspended except where unavoidable or where necessary to provide servicing or repairs and then only for the minimum period of time necessary to effectuate such servicing or repairs. Where the owner has knowledge in advance of such suspension, he shall post a notice of the same advising all occupants of the time and duration of any such suspension and the reason therefor.
Under N.J.A.C. § 5:10-12.3, elevator service in a residential building may only be taken offline when it is unavoidable or when maintenance or repairs require it, and even then only for as long as the work actually takes. When an owner knows ahead of time that elevator service will be interrupted, the rule requires that a notice be posted informing all occupants of when the suspension will occur, how long it is expected to last, and why it is happening. The provision is designed to ensure that elevator outages are minimized and that residents are not caught off guard by unannounced service interruptions.
Plain English — not legal advice.
Property owners and managers subject to N.J.A.C. § 5:10-12.3 generally keep elevator outages limited strictly to the time needed for servicing or repairs, avoiding any discretionary suspension of service. When a planned outage is known in advance, compliant operators post a clear notice in a visible location that states the scheduled time, expected duration, and reason for the suspension before work begins. Maintaining records of service interruptions, repair orders, and posted notices can help demonstrate ongoing compliance with this provision.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
N.J.A.C. § 5:10-12.3 gives building occupants the right to expect that elevator service will not be suspended arbitrarily and that advance notice will be posted whenever an owner knows a planned outage is coming. If elevator service is suspended without apparent justification, for longer than necessary, or without any posted notice, tenants may have grounds to raise a violation of this provision. General enforcement paths can include filing a complaint with the New Jersey Department of Community Affairs, raising the issue with a local housing inspector, or consulting a tenant-rights organization familiar with state housing code requirements.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 3, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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