Iowa Admin. Code r. 481—68 § 481—68.12
Occupancy agreement.
Operative Text
68.12(1) The occupancy agreement shall be in 12-point type or larger and written in plain language using commonly understood terms that are easy for the tenant or the tenant’s legal representative to understand. 68.12(2) In addition to the requirements of Iowa Code section 231B.5, the written occupancy agreement shall include the following information in the body of the agreement or in the supporting documents and attachments: a. The telephone number for filing a complaint with the department. b. The telephone number for the office of the tenant advocate. c. The telephone number for reporting dependent adult abuse. d. A copy of the program’s statement on tenants’ rights. e. A statement that the program will notify the tenant at least 90 days in advance of any planned program cessation, except in cases of emergency. f. A copy of the program’s admission and transfer criteria. 68.12(3) The occupancy agreement shall be reviewed and updated as necessary to reflect any change in services or financial arrangements. 68.12(4) A copy of the occupancy agreement shall be provided to the tenant or the tenant’s legal representative, if any, and a copy kept by the program. 68.12(5) A copy of the most current occupancy agreement shall be made available to the general public upon request.
Iowa Admin. Code r. 481—68 § 481—68.12 governs the form and content of occupancy agreements used in assisted-living-type programs regulated under this chapter. The agreement must be written in plain language using 12-point type or larger, and must include specific contact numbers, a tenants' rights statement, admission and transfer criteria, and advance notice commitments. Copies must be given to the tenant or their legal representative, retained by the program, and made available to the public on request.
Plain English — not legal advice.
Under Iowa Admin. Code r. 481—68 § 481—68.12, compliant program operators prepare occupancy agreements in at least 12-point type, drafted in plain, commonly understood language. The agreement—or its supporting documents—includes the department's complaint line, the tenant advocate's office number, the dependent adult abuse reporting number, the program's tenants' rights statement, admission and transfer criteria, and a written commitment to provide at least 90 days' notice before any planned program cessation. Operators also keep a signed copy on file, deliver a copy to each tenant or their legal representative, and make the most current version available to any member of the public who requests it.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Iowa Admin. Code r. 481—68 § 481—68.12 entitles tenants in covered programs to receive a written occupancy agreement in plain language and readable type, along with key contact information—including the phone number for filing a complaint with the department and the number for the office of the tenant advocate. The agreement must also include the program's tenants' rights statement and a commitment to give at least 90 days' notice before any planned program closure. Tenants who believe their program has not met these requirements may use the department complaint number that should appear in their agreement, contact the office of the tenant advocate, or reach out to a local tenant-rights organization for general guidance.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated October 18, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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