Cal. Civ. Code § 380.309
Appeals
Operative Text
a)�������� All disputes between Landlord and Tenant or prospective Tenant concerning Annual Income or other eligibility requirements shall be initially resolved by the LAA providing Rental Assistance to the Landlord. b)�������� If the LAA is unable to resolve the dispute, any of the parties involved may take an appeal to the applicable Agency.� In the event of an appeal, all parties shall submit a written statement of their position and all relevant documentation to the applicable Agency. The Agency shall make a final decision based on the documentation submitted. c)�������� For LTOS Programs, all disputes between a Developer and a Tenant or prospective Tenant concerning Annual Income or other eligibility requirements shall be resolved by the funding Agency, based on written statements of positions and submission of relevant documentation by the Developer and the Tenant.
Under 47 Ill. Admin. Code pt. 380 § 380.309, disputes about annual income or other eligibility requirements between landlords and tenants (or prospective tenants) in rental assistance programs follow a two-step resolution process. First, the Local Administrative Agency (LAA) providing rental assistance attempts to resolve the disagreement. If the LAA cannot settle the matter, any involved party may escalate to the applicable state Agency, which issues a binding final decision based on written statements and supporting documentation submitted by all parties. For LTOS Programs, disputes between a Developer and a tenant or prospective tenant go directly to the funding Agency for resolution.
Plain English — not legal advice.
Landlords and developers participating in Illinois rental assistance programs governed by 47 Ill. Admin. Code pt. 380 § 380.309 generally work through the LAA as the first point of contact when eligibility disputes arise. Compliant operators typically maintain thorough documentation of income determinations and eligibility assessments so that written submissions to the LAA or the applicable Agency are well-supported. If a dispute escalates to the Agency level, operators are expected to submit a clear written statement of their position along with all relevant documentation within the required process.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Under 47 Ill. Admin. Code pt. 380 § 380.309, tenants and prospective tenants have a structured path to challenge decisions about annual income or other eligibility requirements. The first step is raising the dispute with the LAA administering the rental assistance; if that does not resolve the matter, any party—including the tenant—may appeal to the applicable state Agency by submitting a written statement and supporting documents. Tenant-rights organizations familiar with Illinois housing programs can help individuals understand how to prepare documentation and navigate the appeal process outlined in this provision.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 18, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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