Haw. Rev. Stat. § 521 § 521-43
Rental agreement, disclosure.
Operative Text
(a) A landlord or any person authorized to enter into a rental agreement on the landlord's behalf shall disclose to the tenant in writing at or before the commencement of the tenancy the name and address of: (1) Each person authorized to manage the premises; and (2) Each person who is an owner of the premises or who is authorized to act for or on behalf of the owner for the purpose of service of process and receiving and receipting for rents, notices, and demands. The information required to be furnished shall be kept current and shall be enforceable against any successor landlord, owner, or manager. (b) A person who fails to comply with subsection (a) becomes an agent of each person who is a landlord for: (1) Service of process and receiving and receipting for rents, notices, and demands; and (2) Performing the obligations of the landlord under this chapter and under the rental agreement and expending or making available for the purpose all rent collected from the premises. (c) Any owner or landlord not dealing directly with the tenant shall be responsible for compliance with this section by an owner or landlord dealing directly with the tenant and shall be stopped from any objection to a failure to serve process upon an owner or landlord in any proceeding arising under this chapter when such failure is due to failure to comply with this section. The owner or landlord who deals directly with the tenant and fails to comply with this section shall be deemed an agent of every other landlord under the rental agreement for performing the obligations of the landlord under this chapter and under the rental agreement. (d) In the case of a written rental agreement, the landlord shall furnish a copy of the lease or rental agreement to the tenant. (e) The landlord shall furnish to the tenant a written receipt for rents paid at the time of payment. Canceled checks shall also constitute and fulfill the requirement of a written receipt. If rent is paid by check, the landlord shall furnish a receipt therefor, provided a receipt is requested by the tenant. (f) Any owner or landlord who resides without the State or on another island from where the rental unit is located shall designate on the written rental agreement an agent residing on the same island where the unit is located to act in the owner's or landlord's behalf. In the case of an oral rental agreement, the information shall be supplied to the tenant, on demand, in a written statement. (g) Subsections (a) and (b) to the contrary notwithstanding, the information required to be disclosed to a tenant, instead of being disclosed in the manner described in subsections (a) and (b), may be disclosed as follows: (1) In each multi-unit single-owner dwelling structure containing an elevator, a printed or typewritten notice containing the information required by subsections (a) and (b) shall be placed and continuously maintained in every elevator and in one other conspicuous place; (2) In each multi-unit single-owner dwelling structure not containing an elevator, a printed or typewritten notice containing the information required by subsections (a) and (b) shall be placed and continuously maintained in at least two conspicuous places; (3) In each multi-unit dwelling structure, a printed or typewritten notice containing the information required by subsections (a) and (b) shall be posted within the unit in a conspicuous place. (h) Landlords shall provide their general excise tax number to all tenants for the purpose of filing for a low-income tax credit. [L 1972, c 132, pt of §1; am L 1974, c 180, §2; am L 1975, c 33, §1 and c 104, §1; am L 1976, c 90, §2; gen ch 1985; am L 1988, c 307, §3]
Hawaii Revised Statutes § 521-43 requires that before or at the start of a tenancy, landlords must provide tenants with written disclosure of the names and addresses of property managers and owners (or their authorized agents). This information must stay current and carries over to any new owner or manager. The law also requires landlords to provide copies of written rental agreements, written rent receipts upon request or payment, and their general excise tax number, and sets specific posting rules for multi-unit buildings.
Plain English — not legal advice.
Under Haw. Rev. Stat. § 521-43, compliant operators provide tenants with written disclosure of all management and ownership contacts before or at lease signing, and keep that information updated whenever it changes. Landlords who own property on a different island or reside outside Hawaii designate a local island agent and identify that agent in the rental agreement. Operators also issue written rent receipts at the time of payment (or upon request when rent is paid by check), furnish copies of any written lease to tenants, and make their general excise tax number available to tenants for low-income tax credit filing purposes.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Haw. Rev. Stat. § 521-43 gives tenants the right to receive written disclosure of who manages and owns their rental property before or when their tenancy begins, along with a copy of any written lease and rent receipts. If a landlord fails to provide the required disclosures, the law treats that non-compliant person as an agent of the landlord for purposes such as receiving legal notices and carrying out landlord obligations — a status that can be relevant in any proceeding under Hawaii's residential landlord-tenant chapter. Tenants who believe these disclosure requirements have not been met may raise the issue as part of a dispute under Chapter 521, consult a tenant-rights organization, or seek guidance from a legal aid provider familiar with Hawaii landlord-tenant law.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated October 23, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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