HAR § 12-46 § 12-46-11
Dismissal of complaint.
Operative Text
(a) The executive director shall dismiss the complaint: (1) If it is determined that the commission does not have jurisdiction over the complaint; (2) If it is determined after investigation that reasonable cause does not exist to believe that the alleged unlawful discriminatory practice has been committed; (3) If either the complainant or respondent cannot be located; provided that reasonable efforts have been made to locate the complainant or respondent, or the complainant has not responded within thirty days to a notice sent by the commission to the complainant’s last known address; (4) If the complainant has failed or is unable to cooperate fully in the investigation or conciliation of a complaint by: (A) Failing or refusing to provide the investigating examiner with requested information; (B) Failing or refusing to appear or to be available for interview or conferences as an investigating examiner deems necessary; or (C) Otherwise refusing or failing to cooperate, or not being able to provide information which a person would reasonably be expected to have; to the extent that the commission’s executive director or investigating examiner is unable to resolve the complaint; provided that after due notice of the commission’s executive director’s intent to dismiss the complaint, the complainant has had thirty days in which to respond; (5) If the executive director determines that there are inadequate remedies because: (A) The respondent to the complaint has filed a petition for relief under Chapter VII of the Bankruptcy Code, Title 11 United States Code, and the executive director determines that there are insufficient assets available to provide relief to the complainant and other remedies are inappropriate; or (B) There is no significant monetary, employment, accommodation, service, housing, declaratory, or injunctive relief available to the complainant; (6) If the complaint has been investigated by an appropriate local, state, or federal enforcement agency, such as the EEOC, Department of Housing and Urban Development, Office for Civil Rights, or Office of Federal Contract Compliance Programs, and a final determination regarding the complaint has been made by the agency; (7) If it is determined at any time that, based upon the executive director’s discretion, dismissal is justified for administrative reasons, such as but not limited to: (A) A finding of reasonable cause is no longer appropriate because of a material change in the allegations of the complainant or respondent; (B) A finding of reasonable cause is no longer appropriate because of a material change in the testimony of a key witness for the complainant or respondent; (C) A finding of reasonable cause is no longer appropriate because of a change in law or the discovery of new and material evidence; (D) A civil action alleging similar facts has been filed pursuant to section 515-9(b), HRS; or (8) If the complaint or relief sought is covered by a court order or consent decree, or the respondent action complained of is required or authorized by a court order or consent decree. (b) The executive director may dismiss a complaint if the respondent has made a predetermination settlement offer as described in section 12-46-13, which is in writing and specific in its terms, and the complainant refuses to accept the offer; provided that the offer, as determined by the commission’s executive director, would afford a just resolution for the harm alleged by the complainant and the complainant fails to accept the offer within thirty days after actual notice of the offer. (c) In the event of any dismissal of a complaint: (1) The complainant shall be notified by certified mail, return receipt requested, of: (A) The reason or reasons for dismissal; (B) The right to sue as provided by section 368-12 or 515-9, HRS; and (C) The right to request the executive director to reconsider the dismissal. (2)The respondent shall be notified in writing of the dismissal and the reasons therefor. (d) The dismissal of a complaint may be reconsidered on the executive director’s own initiative at any time or upon the complainant’s written request filed within thirty days after the date of the receipt of the notice of disposition. Written notice of the reconsideration shall be provided by the executive director to the parties. [Eff 12/31/90; am 5/1/92; am 11/4/93; am 5/3/99; am 10/6/13; am 7/19/25] (Auth: HRS §368-3) (Imp: HRS §§368-11, 368-12, 368-13, 515-9)
HAR § 12-46-11 sets out the specific circumstances under which the Hawaii Civil Rights Commission's executive director must or may dismiss a discrimination complaint. Mandatory dismissal applies when the commission lacks jurisdiction, when investigation reveals no reasonable cause, when parties cannot be located, when a complainant fails to cooperate, when remedies are inadequate, when another agency has already issued a final determination, or when a court order covers the matter. Discretionary dismissal is also permitted when a respondent has made a written predetermination settlement offer that the executive director finds would justly resolve the harm and the complainant declines it within thirty days. In all dismissal cases, both parties receive written notice, and the complainant retains the right to request reconsideration within thirty days of receiving the notice.
Plain English — not legal advice.
Under HAR § 12-46-11, a respondent named in a complaint before the Hawaii Civil Rights Commission may have the complaint dismissed on several grounds, including a finding of no reasonable cause or a prior final determination by another agency such as HUD or the EEOC. Operators who make a written predetermination settlement offer that the executive director finds constitutes a just resolution may also trigger a discretionary dismissal if the complainant declines within thirty days. Respondents are entitled to written notification of any dismissal and the reasons for it, which can be relevant to maintaining accurate records of the proceeding's outcome.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
HAR § 12-46-11 governs when a Hawaii Civil Rights Commission complaint can be dismissed, and it also establishes important protections for complainants in that process. If a complaint is dismissed, the complainant must be notified by certified mail of the reasons, the right to sue under HRS § 368-12 or § 515-9, and the right to request reconsideration — a written reconsideration request must be filed within thirty days of receiving the dismissal notice. Tenants who believe a dismissal was improper may explore the reconsideration process, consult a tenant-rights organization, or review their independent right to file a civil action as described in the dismissal notice.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated October 23, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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