Cal. Civ. Code § 8-68f-22
Decision of the Hearing Officer or Hearing Panel
Operative Text
(a) The hearing officer or hearing panel shall prepare a written decision, together with the reasons for the decision, not later than sixty (60) days after the hearing. A copy of the decision shall be sent to the complainant and the landlord. The landlord shall retain a copy of the decision in the tenant’s file. A copy of such decision, with all names and identifying references deleted, shall also be kept on file by the landlord and made available for inspection by a prospective complainant, his or her representative, or the hearing panel or the hearing officer. (b) The decision of the hearing officer or the hearing panel shall be binding on the landlord, who shall take all actions, or refrain from any actions, necessary to carry out the decision unless the landlord determines not later than thirty (30) days after the date of such decision, and promptly notifies the complainant of such determination, that: (1) The grievance does not concern the landlord’s action or failure to act in accordance with or involving the complainant's lease or the landlord’s rules or regulations which adversely affect the complainant's rights, duties, welfare or status; or (2) The decision of the hearing officer or the hearing panel is contrary to applicable federal, state or local law, department policy, state regulations, or contractual requirements between the department and the landlord. (c) A decision by the hearing officer or the hearing panel in favor of the landlord or which denies, in whole or in part, the relief requested by the complainant shall not constitute a waiver of, nor affect in any manner whatever, any rights the complainant may have to a trial or judicial review in any judicial proceedings, which may thereafter be brought in the matter.
Under Conn. Agencies Regs. § 8-68f § 8-68f-22, after a housing grievance hearing, the hearing officer or panel must issue a written decision with stated reasons within 60 days. That decision is generally binding on the landlord, who must act—or refrain from acting—in accordance with it, unless the landlord determines within 30 days that specific legal or policy grounds justify non-compliance and promptly notifies the complainant. A decision that goes against the complainant does not eliminate any rights to pursue the matter in court.
Plain English — not legal advice.
Under Conn. Agencies Regs. § 8-68f § 8-68f-22, compliant operators typically retain a copy of the hearing decision in the affected tenant's file and maintain a redacted copy available for inspection by prospective complainants or their representatives. If a landlord believes the decision falls outside the scope of the grievance or conflicts with applicable law or policy, the landlord must make that determination and notify the complainant within 30 days of the decision. Operators generally document their reasoning carefully whenever invoking one of the two grounds for non-compliance outlined in this provision.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Conn. Agencies Regs. § 8-68f § 8-68f-22 gives complainants the right to receive a written copy of the hearing decision, which is ordinarily binding on the landlord within the timeframes the regulation sets out. If a landlord claims non-compliance is justified, the regulation requires prompt written notice to the complainant explaining that determination. Importantly, an unfavorable hearing outcome does not waive a complainant's right to seek judicial review, and tenants may wish to consult a tenant-rights organization or legal aid provider to understand available court options.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 24, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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