Conn. Gen. Stat. § 42 § 42-103j
Prohibited acts.
Operative Text
No apartment listing service shall: (1) Advertise the availability of a specific apartment for rent without having verified the availability of such apartment within twenty-four hours of the deadline time for submission of such advertisement for publication or dissemination; (2) falsely represent that it has listings meeting certain specifications; (3) deny any knowledge of whether or not it has listings meeting certain specifications if the apartment listing service knows that it has no such listings; or (4) use an apartment listing service contract having a duration of more than sixty days.
Under Conn. Gen. Stat. § 42-103j, apartment listing services in Connecticut are prohibited from engaging in four specific practices: advertising a unit without verifying its availability within 24 hours of the ad submission deadline, falsely claiming to have listings that meet a client's specifications, denying knowledge of whether matching listings exist when the service knows none exist, and entering into service contracts that run longer than 60 days. The rule is designed to protect consumers from misleading or stale rental information. It applies to the listing service itself, not to individual landlords or tenants.
Plain English — not legal advice.
Property owners and managers who work with apartment listing services should be aware that Conn. Gen. Stat. § 42-103j places legal obligations directly on those services, not on landlords. A compliant listing service will confirm a unit's availability within 24 hours of the ad deadline before publishing it, meaning landlords generally keep their listing contacts updated on current availability to support that verification process. Landlords also typically review any service contracts to confirm they do not exceed the 60-day duration limit established by this provision.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Conn. Gen. Stat. § 42-103j gives renters a basis to challenge conduct by apartment listing services that advertise unavailable units, misrepresent their inventory, or lock clients into contracts longer than 60 days. Tenants or prospective renters who believe a listing service has violated these prohibitions may consider filing a complaint with the Connecticut Department of Consumer Protection or consulting a tenant-rights organization familiar with state consumer protection law. Keeping records of advertisements, contract terms, and any representations made by the listing service can be useful when pursuing a potential violation under this provision.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 17, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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