Cal. Civ. Code § 38-12-212.9
Language access requirements.
Operative Text
(1) Except as otherwise provided in this part 2 or part 11 or 14 of this article 12, a landlord shall provide any notice, disclosure, or other communication that a landlord is required to provide to a resident pursuant to this part 2 or part 11 or 14 of this article 12, in English and Spanish. At any time, a resident may request that a landlord provide a notice, disclosure, or other communication in one additional language, other than English or Spanish, spoken by the resident. If a landlord receives a request to provide a notice, disclosure, or communication in one additional language other than English or Spanish, the landlord shall provide any subsequent notices, disclosures, or communications required pursuant to this part 2 or part 11 or 14 of this article 12 to the resident in the requested language. A landlord may provide a translation pursuant to this section virtually or through the use of an online translation program, including programs that may be published by the division, so long as the translated written notice, disclosure, or communication satisfies all applicable legal requirements. (2) At any time, a resident may request that a landlord provide a written notice, disclosure, or other communication verbally in English one time to the resident in addition to providing the resident with a written notice, disclosure, or other communication. If the landlord receives a request to provide a notice, disclosure, or other communication verbally, the landlord shall read the notice, disclosure, or other communication aloud to the resident within seventy-two hours of the resident making the request. To satisfy the requirement of this subsection (2), a landlord may also provide an audio or video recording of the notice, disclosure, or other communication being read aloud. (3) A landlord shall ensure that any notice, disclosure, or other communication required pursuant to this part 2 or part 11 or 14 of this article 12 is written in clear and plain language and includes all information reasonably necessary for the resident to understand the resident's rights and responsibilities. A translated notice, disclosure, or other communication must accurately convey the meaning of the original English notice, disclosure, or other communication. Each notice, disclosure, or other communication, regardless of the language, must be clear and unambiguous to ensure that it is easily understood by all park residents. A landlord shall make reasonable efforts to provide a notice, disclosure, or other communication in the simplest language practicable to convey the required message. (4) A resident may respond in English or Spanish to any notice, disclosure, or other communication provided by a landlord. A resident who has requested that a landlord provide a notice, disclosure, or other communication in a language other than English or Spanish may respond to the notice, disclosure, or other communication in the requested language. (5) A resident may request that a landlord provide an interpreter in one language in addition to English and Spanish that the resident uses for any non-written notice, disclosure, or other communication with residents, including in a meeting required pursuant to section 38-12-206. A landlord shall provide an interpreter in the requested language and may provide the interpretation in person or virtually through an interpretation service, including a virtual or remote language line that provides live interpretation by a trained interpreter. Non-written language includes American sign language.
Colo. Rev. Stat. § 38-12-212.9 establishes language access requirements that apply to landlord-issued notices, disclosures, and communications under the relevant parts of Colorado's residential tenancy law. All such written communications must be provided in both English and Spanish by default, and a resident may request one additional language, after which the landlord must use that language for all subsequent required communications. Residents may also request that written communications be read aloud within 72 hours, and may request an interpreter for non-written communications such as meetings. All communications, in any language, must be written in clear, plain language that accurately conveys the original meaning.
Plain English — not legal advice.
Under Colo. Rev. Stat. § 38-12-212.9, compliant operators routinely issue all required notices, disclosures, and communications in both English and Spanish as a baseline practice. When a resident requests an additional language, operators track that preference and apply it to all subsequent required communications with that resident; online translation tools or programs published by the relevant division may be used, provided the translation meets applicable legal standards. For non-written communications, including required meetings, operators arrange interpretation in the resident's requested language—whether in person or through a virtual interpretation service—and for written communications, operators respond to verbal-reading requests within the 72-hour window the statute specifies.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Colo. Rev. Stat. § 38-12-212.9 gives residents the right to receive required notices and disclosures in both English and Spanish automatically, and to request one additional language of their choice for all future required written communications. Residents also have the right to ask that any written notice be read aloud within 72 hours, and to request an interpreter for non-written interactions such as required meetings, including through American Sign Language. If a landlord fails to meet these language access obligations, residents may wish to document the failure, consult a tenant-rights organization familiar with Colorado mobile home park law, or explore whether the violation can be raised in any related legal proceeding.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated October 16, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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