10 Ariz. Admin. Code § R10-2-104

Other Prohibited Sale and Rental Conduct

In Force
Verified 10/26/2026 · Next check 11/2/2026
effective 10/8/2026ArizonaProtected Classes (State/Local)

Operative Text

10 Ariz. Admin. Code § R10-2-104
A. It is unlawful, because of race, color, religion, sex, handicap,
familial status, or national origin, to restrict or attempt to
restrict the choices of a person by word or conduct in connection with seeking, negotiating for, buying, or renting a dwelling so as to perpetuate, or tend to perpetuate, segregated
housing patterns, or to discourage or obstruct choices in a
community, neighborhood, or development.
B. It is unlawful, because of race, color, religion, sex, handicap,
familial status, or national origin to engage in any conduct
relating to the provision of housing or of services and facilities
in connection therewith that otherwise makes unavailable or
denies dwellings to persons. This prohibition includes:
1. Discharging or taking other adverse action against an
employee, broker, or agent because the person refused to
participate in a discriminatory housing practice;
2. Employing codes or other devices to segregate or reject
applicants, purchasers, or renters; refusing to take or to
show listings of dwellings in certain areas because of
race, color, religion, sex, handicap, familial status, or
national origin; or refusing to deal with certain brokers or
agents because they or one or more of their clients are of
a particular race, color, religion, sex, handicap, familial
status, or national origin;
3. Denying or delaying the processing of an application
made by a purchaser or renter or refusing to approve such
a person for occupancy in a cooperative or condominium
dwelling because of race, color, religion, sex, handicap,
familial status, or national origin; and
4. Refusing to provide municipal services or property or
hazard insurance for dwellings or providing such services
or insurance differently because of race, color, religion,
sex, handicap, familial status, or national origin.
C. Conduct prohibited by A.R.S. § 41-1491.16, generally referred
to as unlawful steering practices, includes:

1.

D.

2.

3.

4.

5.

Discouraging any person from inspecting, purchasing, or
renting a dwelling because of race, color, religion, sex,
handicap, familial status, or national origin, or because of
the race, color, religion, sex, handicap, familial status, or
national origin of persons in community, neighborhood,
or development;
2. Discouraging the purchase or rental of a dwelling because
of race, color, religion, sex, handicap, familial status, or
national origin by exaggerating drawbacks or failing to
inform of desirable features of a dwelling or of a community, neighborhood, or development;
3. Communicating to any prospective purchaser that he or
she would not be comfortable or compatible with existing
residents of a community, neighborhood, or development
because of race, color, religion, sex, handicap, familial
status, or national origin; and
4. Assigning any person to a particular section of a community neighborhood, or development, or to a particular
floor of a building because of race, color, religion, sex,
handicap, familial status, or national origin.
It is unlawful, because of race, color, religion, sex, handicap,
familial status, or national origin, to provide inaccurate or
untrue information about the availability of dwellings for sale
or rental. Prohibited actions under this Section include:
1. Indicating through words or conduct that a dwelling
which is available for inspection, sale, or rental has been
sold or rented, because of race, color, religion, sex, handicap, familial status, or national origin;
Representing that covenants or other deed, trust, or lease provisions which purport to restrict the sale or rental of dwellings
because of race, color, religion, sex, handicap, familial status,
or national origin preclude the sale or rental of a dwelling to a
person;
Enforcing covenants or other deed, trust, or lease provisions
which preclude the sale or rental of a dwelling to any person
because of race, color, religion, sex, handicap, familial status,
or national origin;
Limiting information, by word or conduct, regarding suitably
priced dwellings available for inspection, sale, or rental
because of race, color, religion, sex, handicap, familial status,
or national origin; and
Providing false or inaccurate information regarding the availability of a dwelling for sale or rental to any person, including
testers, regardless or whether such person is actually seeking
housing, because of race, color, religion, sex, handicap, familial status, or national origin.
Source: Legislative text reproduced verbatim
Plain English

Under 10 Ariz. Admin. Code § R10-2-101 et seq. § R10-2-104, a broad range of discriminatory conduct in the sale and rental of housing is prohibited on the basis of race, color, religion, sex, handicap, familial status, or national origin. The rule bars practices that steer people toward or away from particular neighborhoods, that use codes or pretexts to reject applicants, that supply false information about a dwelling's availability, and that retaliate against employees or agents who refuse to participate in discriminatory acts. It also prohibits enforcing deed or lease covenants that restrict housing on any of those protected bases.

Written by anthropic/claude-sonnet-4.6 · Reviewed on October 9, 2026

Plain English — not legal advice.

For Property Managers

Property owners and managers operating under 10 Ariz. Admin. Code § R10-2-101 et seq. § R10-2-104 are expected to apply consistent, non-discriminatory criteria at every stage of the rental or sale process—from listing and showing units to processing applications and approving occupancy. Compliant operators avoid any conduct that channels applicants toward or away from particular units, buildings, or neighborhoods based on protected characteristics, and they do not use coded language, selective listings, or differential service provision to achieve such outcomes. Staff and agents who decline to participate in discriminatory practices are protected from retaliation under this provision.

General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.

For Tenants

Renters and prospective tenants are protected by 10 Ariz. Admin. Code § R10-2-101 et seq. § R10-2-104 from a wide array of discriminatory tactics, including being told a unit is unavailable when it is not, being steered toward certain areas based on protected characteristics, or having an application delayed or denied for discriminatory reasons. Individuals who believe they have experienced any of these prohibited practices may consider filing a complaint with the Arizona Civil Rights Division or a relevant federal agency, or reaching out to a tenant-rights organization for general information about available remedies. This provision also protects people who act as testers—those who inquire about housing without actively seeking it—meaning discriminatory conduct toward any inquirer may constitute a violation.

General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.

Generated October 9, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.

Effective Timeline

Current
Oct 8, 2026
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References Out

Rules and statutes cited by this regulation

A.R.S. § 41-1491.16
Not yet ingested

References In

No inbound references recorded yet for this provision.

Related Rules

§ 1
Definitions
§ 3
Functions, powers and duties of commission
§ 4
Unlawful practices

Source Information

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