usc 12 § 5538

Mortgage loans; rulemaking procedures; enforcement (BANKS AND BANKING (12 U.S.C.))

In Force
Verified 9/13/2026 · Next check 10/13/2026
effective 9/13/2026FederalAffordable Housing Programs

Operative Text

usc 12 § 5538
The Bureau of Consumer Financial Protection shall have authority to prescribe rules with respect to mortgage loans in accordance with . Such rulemaking shall relate to unfair or deceptive acts or practices regarding mortgage loans, which may include unfair or deceptive acts or practices involving loan modification and foreclosure rescue services. Any violation of a rule prescribed under this paragraph shall be treated as a violation of a rule prohibiting unfair, deceptive, or abusive acts or practices under the Consumer Financial Protection Act of 2010 and a violation of a rule under section 18 of the Federal Trade Commission Act () regarding unfair or deceptive acts or practices.

The Bureau of Consumer Financial Protection shall enforce the rules issued under paragraph (1) in the same manner, by the same means, and with the same jurisdiction, powers, and duties, as though all applicable terms and provisions of the Consumer Financial Protection Act of 2010 were incorporated into and made part of this subsection.

Subject to subtitle B of the Consumer Financial Protection Act of 2010 [ et seq.], the Federal Trade Commission shall enforce the rules issued under paragraph (1), in the same manner, by the same means, and with the same jurisdiction, as though all applicable terms and provisions of the Federal Trade Commission Act [ et seq.] were incorporated into and made part of this section.

Except as provided in paragraph (6), in any case in which the attorney general of a State has reason to believe that an interest of the residents of the State has been or is threatened or adversely affected by the engagement of any person subject to a rule prescribed under subsection (a) in practices that violate such rule, the State, as parens patriae, may bring a civil action on behalf of its residents in an appropriate district court of the United States or other court of competent jurisdiction—

to enjoin that practice;

to enforce compliance with the rule;

to obtain damages, restitution, or other compensation on behalf of the residents of the State; or

to obtain penalties and relief provided under the Consumer Financial Protection Act of 2010, the Federal Trade Commission Act [ et seq.], and such other relief as the court deems appropriate.

The State shall serve written notice to the Bureau of Consumer Financial Protection or the Commission, as appropriate  of any civil action under paragraph (1) at least 60 days prior to initiating such civil action. The notice shall include a copy of the complaint to be filed to initiate such civil action, except that if it is not feasible for the State to provide such prior notice, the State shall provide notice immediately upon instituting such civil action.

Upon receiving the notice required by paragraph (2), and subject to subtitle B of the Consumer Financial Protection Act of 2010 [ et seq.], the Bureau of Consumer Financial Protection or the Commission, as appropriate  may intervene in such civil action and upon intervening— 1

be heard on all matters arising in such civil action;

remove the action to the appropriate United States district court; and

file petitions for appeal of a decision in such civil action.

Nothing in this subsection shall prevent the attorney general of a State from exercising the powers conferred on the attorney general by the laws of such State to conduct investigations or to administer oaths or affirmations or to compel the attendance of witnesses or the production of documentary and other evidence. Nothing in this section shall prohibit the attorney general of a State, or other authorized State officer, from proceeding in State or Federal court on the basis of an alleged violation of any civil or criminal statute of that State.

In a civil action brought under paragraph (1)—

the venue shall be a judicial district in which the defendant is found, is an inhabitant, or transacts business or wherever venue is proper under ; and

process may be served without regard to the territorial limits of the district or of the State in which the civil action is instituted.

Whenever a civil action or an administrative action has been instituted by or on behalf of the Bureau of Consumer Financial Protection or the Commission for violation of any provision of law or rule described in paragraph (1), no State may, during the pendency of such action instituted by or on behalf of the Bureau of Consumer Financial Protection or the Commission, institute a civil action under that paragraph against any defendant named in the complaint in such action for violation of any law or rule as alleged in such complaint.

If the attorney general of a State prevails in any civil action under paragraph (1), the State can recover reasonable costs and attorney fees from the lender or related party.
Source: Legislative text reproduced verbatim
Plain English

Under 12 U.S.C. § 5538, the Bureau of Consumer Financial Protection holds authority to write rules targeting unfair or deceptive practices in the mortgage loan market, including practices tied to loan modification and foreclosure rescue services. Violations of those rules are treated as violations under both the Consumer Financial Protection Act of 2010 and the Federal Trade Commission Act. Enforcement authority is shared among the CFPB, the Federal Trade Commission, and state attorneys general, who may sue on behalf of state residents — though a state must generally give 60 days' written notice before filing and cannot proceed against a defendant already named in a pending federal action.

Written by anthropic/claude-sonnet-4.6 · Reviewed on September 13, 2026

Plain English — not legal advice.

For Property Managers

Mortgage lenders, servicers, and foreclosure rescue service providers operating under 12 U.S.C. § 5538 are subject to rules issued by the CFPB that prohibit unfair or deceptive practices in mortgage lending and loan modification. Compliant operators typically maintain clear, accurate disclosures, avoid misleading representations about loan terms or modification outcomes, and keep records that demonstrate adherence to applicable CFPB rules. Because both the CFPB and the FTC can enforce § 5538 rules — and state attorneys general may bring civil actions seeking injunctions, damages, and penalties — operators generally build compliance programs that address all three enforcement channels.

General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.

For Tenants

Homeowners and borrowers are protected under 12 U.S.C. § 5538 from unfair or deceptive practices by mortgage lenders and foreclosure rescue service providers. If you believe a lender or servicer has engaged in such practices, general enforcement paths include filing a complaint with the CFPB, contacting your state attorney general's office (which has independent authority to sue on residents' behalf), or reaching out to a nonprofit housing counseling or tenant-rights organization for guidance. Because both federal agencies and state attorneys general share enforcement power under § 5538, multiple avenues may be available depending on the nature of the conduct involved.

General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.

Generated September 13, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.

Effective Timeline

Current
Sep 13, 2026
Click on timeline segments to view historical versions.

References Out

No outbound references recorded yet for this provision.

References In

No inbound references recorded yet for this provision.

Related Rules

§ 1437
Declaration of policy and public housing agency organization
§ 5.100
§ 5.100 Definitions.
§ 5.107
§ 5.107 Audit requirements for non-profit organizations.

Source Information

Snapshot SHA:
Fetched:Sep 13, 2026, 01:03 PM UTC