HUD PIH Notice § 2023-23
Emergency Housing Voucher (EHV): Expanded Use of the EHV Services Fee (HUD PIH Notices)
HUD guidance — not codified law
In Force
Verified 10/19/2026 · Next check 10/26/2026
effective 10/6/2026FederalAffordable Housing ProgramsOperative Text
HUD PIH Notice § 2023-23
Special Attention of: Notice PIH 2023-23 (HA)
Directors of HUD Regional and
Field Offices of Public Housing; Issued: August 29, 2023
Agencies that Administer the
Emergency Housing Voucher Program Cross Reference: Notice PIH 2021-15;
Notice PIH 2021-25
Amends: Section 6.d of Notice PIH
2021-15
Expires: This notice remains in effect
until amended, superseded, or rescinded.
_____________________________________________________________________________
SUBJECT: Emergency Housing Voucher (EHV): Expanded Use of the EHV Services Fee
1. Purpose
This notice amends Notice PIH 2021-15, Emergency Housing Vouchers (EHV) -
Operating Requirements, to add two new eligible activities that may be funded with the
EHV services fees. This revision also expands the descriptions of several of the existing
activities to provide additional uses for the special fees under those specific activities.
2. Background
On March 11, 2021, President Biden signed the American Rescue Plan Act of 2021 (P.L.
117-2, hereafter referred to in this notice as “the ARP”) into law, which provided over
$1.9 trillion in relief to address the continued impact of the COVID-19 pandemic on the
economy, public health, State and local governments, individuals, and businesses.
Section 3202 of the ARP appropriates $5 billion for new incremental EHVs, the renewal of
those EHVs, and fees for the cost of administering the EHVs and other eligible expenses
defined by notice to prevent, prepare, and respond to coronavirus to facilitate the leasing of
the emergency vouchers, such as security deposit assistance and other costs related to
retention and support of participating owners.
On May 5, 2021, HUD issued Notice PIH 2021-15 to provide operating requirements to
PHAs administering the EHV program. Section 6(d) of Notice PIH 2021-15 provides
guidance on the EHV services fee (a one-time fee that is equal to $3,500 for each EHV
allocated to the PHA) and defines the eligible uses.
On August 20, 2021, HUD issued Notice PIH 2021-25 on the VMS reporting requirements
for the EHV program. This notice advised PHAs that HUD modified VMS to collect EHV
data from participating PHAs under the four main components of eligible uses of the
services fee described in Notice PIH 2021-15.
3. Services Fee Reporting Requirements (No Change) and Administrative Plan Updates
Notice PIH 2021-15 outlines four main components comprised of specific activities of the
EHV services fee, and Notice PIH 2021-25 provides guidance on the VMS reporting
requirements for the EHV program. The four main components to report the EHV services
fee is as follows:
i. Housing Search Assistance
ii. Security Deposit/Utility Deposit/Rental Application/Holding Fee Uses
iii. Owner-related uses
iv. Other eligible uses
There are no changes to VMS reporting requirements as the revisions to Section 6(d) and the
eligible uses for the service fees do not alter the four main components with respect to how
the service fee expenses are reported in VMS. The revisions to the eligible activities under
each of the four main components are identified in red/italic text in Section 4 of this notice.
The PHA must update its PHA administrative plan with the eligible uses implemented by the
PHA and the parameters/requirements established by the PHA if it plans to use the services
fee for any new activities. The PHA must also report the expenditures in the appropriate
field in VMS.
4. Eligible Activities of the EHV Services Fee and Revised Section 6.d of PIH Notice 2021-
15
The ARP provides funding for the costs of administering EHVs and other eligible expenses
to prevent, prepare, and respond to coronavirus to facilitate the leasing of the EHVs, such as
security deposit assistance and other costs related to retention and support of participating
owners. The table in Appendix A summarizes the allowable service fee expenditures and
acceptable documentation requirements. Section 6.d (i), (ii), (iii), and (iv) of PIH Notice
2021-15, Emergency Housing Vouchers – Operating Requirements, issued May 5, 2021,
identified the four main components and the eligible activities of the EHV services fee and is
amended (see red/italic text below) to read as follows:1
i. Housing Search Assistance
As discussed in Section 9.d below, the PHA is required to ensure housing search
assistance is made available to EHV families during their initial housing search. The PHA
may use the services fee funding to provide this required housing search assistance to
EHV families during their initial housing search. Housing search assistance is a broad
term which may include many activities such as, but not limited to, helping a family
1
The EHV Operating Notice (Notice PIH 2021-15 (HA)) does not permit capital expenditures as an eligible use of
the EHV services fee. PHAs may not use EHV services fees to develop, expand, modify, or otherwise change any
portion of property owned or rented by the PHA, its subsidiaries, or contractors.
2
identify and visit potentially available units during their housing search, providing housing
mobility services to encourage moves to high opportunity neighborhoods, helping to find a
unit that meets the household’s disability-related needs, providing transportation and
directions, assisting with the completion of rental applications and PHA forms, and
helping to expedite the EHV leasing process for the family. For specific information on
the EHV housing search assistance requirement, please refer to Section 9.d.
ii. Security Deposit/Utility Deposit/Rental Application/Holding Fee Uses/Arrears
A. Application fees/non-refundable administrative or processing fees2/refundable
application deposit assistance. The PHA may choose to assist the family with some or
all these expenses.
B. Holding fees. In some markets, it is not uncommon for an owner to request a holding
fee that is rolled into the security deposit after an application is accepted but before a
lease is signed. The PHA may cover part or all of the holding fee for units where the
fee is required by the owner after a tenant’s application has been accepted but before
the lease signing. The PHA and owner must agree how the holding fee gets rolled into
the deposit, and under what conditions the fee will be returned. In general, owners need
to accept responsibility for making needed repairs to a unit required by the initial
housing quality standards (HQS) inspections and can only keep the holding fee if the
client is at fault for not entering into a lease.
C. Security deposit assistance. The PHA may provide security deposit assistance for the
family. The amount of the security deposit assistance may not exceed the lesser of two
months’ rent to owner, the maximum security deposit allowed under applicable state
and/or local law, or the actual security deposit required by the owner. The PHA may
choose to pay the security deposit assistance directly to the owner or may pay the
assistance to the family, provided the PHA verifies the family paid the security deposit.
The PHA may place conditions on the security deposit assistance, such as requiring the
owner or family to return the security deposit assistance to the PHA at the end of the
family’s tenancy (less any amounts retained by the owner in accordance with the lease).
Security deposit assistance returned to the PHA must be used for either services fee
eligible uses or other EHV administrative costs.
D. Utility deposit assistance/utility arrears. The PHA may provide utility deposit
assistance for some or all of the family’s utility deposit expenses. Assistance can be
provided for deposits (including connection fees) required for the utilities to be
supplied by the tenant under the lease. The PHA may choose to pay the utility deposit
assistance directly to the utility company or may pay the assistance to the family,
provided the PHA verifies the family paid the utility deposit. The PHA may place
conditions on the utility deposit assistance, such as requiring the utility supplier or
family to return the utility deposit assistance to the PHA at such time the deposit is
2
In some markets, non-refundable administrative fees are becoming more common as states pass laws limiting
application fees, or as an alternative to refundable deposits.
3
returned by the utility supplier (less any amounts retained by the utility supplier). In
addition, some families may have large balances with gas, electric, water, sewer, or
trash companies that will make it difficult if not impossible to establish services for
tenant-supplied utilities. The PHA may also provide the family with assistance to help
address these utility arrears to facilitate leasing. Utility deposit assistance that is
returned to the PHA must be used for either services fee eligible uses or other EHV
administrative costs.
E. Rental arrears to private landlords for admission3. The PHA may provide applicants
with rental arrear assistance for some or all of the applicant’s rental arrears to a
private landlord but only if the rental arrear is a barrier to leasing the EHV unit. For
example, the EHV family found a landlord, but the landlord will not lease the unit
because of the previous rental debt (this may occur if the EHV unit is with the same
landlord or management agent). The PHA may choose to pay the rental arrears
assistance directly to the private landlord or may pay the rental arrears assistance to
the family, provided the PHA verifies the family pays the rental arrears. The PHA may
not use the EHV services fee for debts owed by the family to the PHA, another PHA, or
a closely-associated entity affiliated with the PHA.
iii. Owner-related uses
A. Owner recruitment and outreach. The PHA may use the service fee funding to
conduct owner recruitment and outreach specifically for EHVs. In addition to
traditional owner recruitment and outreach, activities may include conducting pre-
inspections (see Section 9.l below) or otherwise expediting the inspection process,
providing enhanced customer service, and offering owner incentive and/or retention
payments (see paragraph B that follows below).
B. Owner incentive and/or retention payments. The PHA may make incentive or
retention payments to owners that agree to initially lease their unit to an EHV family
and/or renew the lease of an EHV family. The PHA may design the owner incentive
payment to meet its specific needs (such as, for example, limiting the incentive
payments to new owners or owners in high opportunity neighborhoods, owners with
accessible units or owners that will make the living conditions accessible
(interior/exterior structural modifications) for a person with disabilities, or structuring
all or part of the payment as a damages or unpaid rent mitigation fund, where the
owner receives the mitigation payment only if the security deposit is insufficient to
cover damages and other amounts owed under the lease). The PHA may condition the
offer of the owner incentive payment on the owner’s agreement to abide by certain
terms and conditions. For example, the PHA could require the owner to agree to
contact and work with the family’s CoC case manager or other intervention services
(assuming such services are available) should lease violations or other tenant related
issues arise during the assisted tenancy before taking action to evict the tenant. HUD
anticipates that owner incentive/retention payments would typically be made as a
3
Rental arrears to private landlords for admission is a new eligible expense under this notice.
4
single payment at the beginning of the assisted lease term (or lease renewal if a
retention payment). However, regardless of the frequency that the PHA chooses to
make such payments, owner incentive/retentions payments are not housing assistance
payments and are not part of the rent to owner. Owner incentive/retention payments
are not taken into consideration when determining whether the rent for the unit is
reasonable.
iv. Other eligible uses.
A. Moving expenses (including move-in fees, storage expenses, lock change fees,
and deposits). The PHA may provide assistance for some or all of the family’s
reasonable moving expenses when they initially lease a unit with the EHV. The PHA
may not provide moving expenses assistance for subsequent moves unless the family
is required to move for reasons other than something the family did or failed to do,
or a family has to move due to domestic violence, dating violence, sexual assault, or
stalking. Examples of reasons where the family is required to move other than for
something the family did or failed to do include the PHA terminating the HAP
contract because the owner did not fulfill the owner responsibilities under the HAP
contract or the owner is refusing to offer the family the opportunity to enter a new
lease after the initial lease term, as opposed to the family choosing to terminate the
tenancy in order to move to another units.
B. Pre-tenancy services and services that support EHV families in fulfilling their
family obligations under the EHV program.4 The PHA may use the services fee
funding to help create customized plans to address or mitigate barriers that
individual families may face in renting a unit with an EHV, such as negative credit,
lack of credit, negative rental or utility history, or to connect the family to other
community resources (including COVID-related resources) that can assist with
rental arrears. The PHA may also use the services fee funding to mitigate barriers
that individual families may face in maintaining occupancy of a unit with an EHV,
such as providing access to case management, wrap-around services, life skills
training (e.g., balancing a budget, paying bills on time, opening a savings account,
maintaining a living space, securing a credit card, paying off debt, etc.), financial
stability training, mental health care (e.g., travel costs to counseling, and co-pay
charge, etc.), and/or a stability coordinator. The PHA may also use the services fee
for services to remedy a lease violation/prevent an eviction (e.g. rectifying
unsanitary living conditions or property damage) and may establish a
cap/threshold for this service; this excludes financial assistance for rental/utility
arrears. All services and training provided must be voluntary for the family and
cannot be a condition of the lease or a PHA requirement for admission continued
participation in the EHV program. Additionally, PHAs may pay fees for families to
obtain vital documents needed to establish eligibility for the program and/or
required by landlords as part of their rental application. (e.g., application fees and
4
Services that support EHV families in fulfilling their family obligations under the EHV program is a new eligible
expense under this notice.
5
costs for birth certificates, reasonable transportation costs to obtain social security
cards or other documentation needed for eligibility, etc.).
C. Essential household items. The PHA may use the services fee funding to assist the
family with some or all of the costs of acquiring essential household items as
defined by the PHA (e.g., tableware, bedding, furniture, toiletries, cleaning
supplies, etc.). The PHA may provide a pre-paid gift card (e.g., Visa, Mastercard,
American Express) directly to the family, provided the PHA verifies the family
purchased essential household items and obtains and maintains appropriate
supporting documentation (e.g., a receipt).
D. Renter’s insurance if required by the lease. The PHA may use the services fee
funding to assist the family with some or all of the cost of renter’s insurance, but
only in cases where the purchase of renter’s insurance is a condition of the lease.
5. Further Information
Questions concerning this notice should be submitted by email to the following HUD
mailbox: ehv@hud.gov.
Richard J. Monocchio
Principal Deputy Assistant Secretary
Public and Indian Housing
6
Appendix: Table of Allowable Service Fee Expenditures
Questions regarding the allowability of specific EHV Service Fee expenditures or documentation requirements may be sent to
EHV@hud.gov or submitted via the HUDExchange Ask-A-Question Feature at: https://www.hudexchange.info/program-support/my-
question/.
PHAs are reminded that all permissible EHV Service Fee uses that are provided by the PHA must be stated in the PHA’s approved
Administrative Plan. PHAs are also reminded that they must properly account for EHV Service Fee Expenses in accordance with the
regulations at 2 CFR, Part 200 and all HUD regulations and guidance, including Notice PIH 2021-25 (HA).
PHAs are also reminded that updates may be found in the EHV Frequently Asked Questions (FAQs) located here:
https://www.hud.gov/program_offices/public_indian_housing/ehv/faq
Service Fee Notice/Section When Allowable Acceptable Documentation
Expenditure Type
Housing Search Notice PIH 2021- Staff allocated full time to the housing search process may have the full amount Position descriptions,
Salaries/Benefits 15, Section of their salaries/benefits charged to EHV Service Fees. This must be supported allocation plan, timecards
6(d)(i), as by position descriptions. documenting time spent on
amended by: EHV Service Fee Activities.
Staff allocated less than full time to EHV must have the portion of their Salary and benefit expenses
Notice PIH 2023- salaries/benefits supported by position descriptions and timecards showing the must be recorded in the PHA’s
23, Section 4(i) amount of time spent on housing search activities. EHV subledger.
Housing Search Notice PIH 2021- Contracts must be fully executed and approved before activities occur. Bid packets, copies of
Contracts 15, Section 6(d)(i) contracts, and invoices. All
as amended by: Costs must be reasonable, and payment based upon the terms of the contract. payments to contractors must
be recorded in the PHA’s EHV
Notice PIH 2023- PHAs must comply with their procurement policies in obtaining a housing subledger.
23, Section 4(i) search contract.
Service Fee Notice/Section When Allowable Acceptable Documentation
Expenditure Type
Application Fees Notice PIH 2021- Allowable at time of family application for the unit that the family wishes to Receipt from landlord for
15, Section rent. application fee. Payments to
6(d)(ii)(A) as landlords must be recorded in
amended by: May be paid directly to the landlord by the PHA or reimbursed to the family. the PHA’s EHV subledger.
Notice PIH 2023-
23, Section
4(ii)(A)
Non-Refundable Notice PIH 2021- Allowable at the time that the family is required to pay fees for the unit that the Receipt from the
Administrative or 15, Section family wishes to rent. landlord/leasing
Processing Fees 6(d)(ii)(A) as company/broker. Payments to
(Including Broker amended by: May be paid directly to the landlord by the PHA or reimbursed to the family. landlords, leasing companies,
Fees) or brokers must be recorded in
Notice PIH 2023- the PHA’s EHV subledger.
23, Section
4(ii)(A)
Refundable Notice PIH 2021- Allowable at time of family application for the unit that the family wishes to Receipt from the
Application 15, Section rent. landlord/leasing company.
Deposit Assistance 6(d)(ii)(A) as Payments to landlords or
amended by: Funds returned to the EHV program constitute program income and must be leasing companies must be
used for permissible EHV service fee purposes. recorded in the PHA’s EHV
Notice PIH 2023- subledger.
23, Section
4(ii)(A)
Holding Fees Notice PIH 2021- Allowable at time of family application for the unit that the family wishes to Receipt from the
15, Section rent. Must be supported by a receipt from the landlord/leasing company. landlord/leasing company.
6(d)(ii)(B) as Payments to landlords or
amended by: May be paid directly to the landlord by the PHA or reimbursed to the family. leasing companies must be
recorded in the PHA’s EHV
Notice PIH 2023- subledger.
23, Section
4(ii)(B)
Service Fee Notice/Section When Allowable Acceptable Documentation
Expenditure Type
Security Deposit Notice PIH 2021- Allowable at the time that the family is required to pay the deposit for the unit Receipt from the
Assistance 15, Section that the family wishes to rent. landlord/leasing company.
6(d)(ii)(C) as Payments to landlords must be
amended by: The amount of the security deposit assistance may not recorded in the PHA’s EHV
exceed the lesser of two months’ rent to owner, the maximum security deposit subledger.
Notice PIH 2023- allowed under applicable state and/or local law, or the actual security deposit
23, Section required by the owner.
4(ii)(C)
Funds returned to the EHV program constitute program income and must be
used for permissible EHV service fee purposes.
Note: PHAs are encouraged to consult with their counsel to determine whether
local and State statutes regarding unclaimed property may apply and take
precedence over the Notice. The Notice states that the PHA, “…may place
conditions on the security deposit assistance, such as requiring the owner or
family to return the security deposit assistance to the PHA at the end of the
family’s tenancy (less any amounts retained by the owner in accordance with
the lease or it may choose not to place those restrictions.
Utility Deposit Notice PIH 2021- Allowable at the time that the family is required to pay fees for the unit that the Receipt from the utility
Assistance 15, Section family wishes to rent. service. Payments to utilities or
6(d)(ii)(D) as families must be recorded in
amended by: Funds returned to the EHV program constitute program income and must be the PHA’s EHV subledger.
used for permissible EHV service fee purposes.
Notice PIH 2023-
23, Section
4(ii)(D)
Utility Arrears Notice PIH 2021- Allowable at the time that the family is required to pay fees for the unit that the Receipt from the utility
15, Section family wishes to rent. service. Payments to utilities
6(d)(ii)(D) as or families must be recorded in
amended by: the PHA’s EHV subledger.
Notice PIH 2023-
23, Section
4(ii)(D)
Service Fee Notice/Section When Allowable Acceptable Documentation
Expenditure Type
Rental Arrears to Notice PIH 2023- PHAs may pay private landlords for rental arrears only if the rental arrears Receipt from the
Private Landlords 23, Section present a barrier to leasing for the unit that the family wishes to rent. This may landlord/leasing company.
4(ii)(E) occur when a family previously rented from the landlord and accrued such Payments to landlords must be
arrears. recorded in the PHA’s EHV
subledger.
Note: PHAs may not use any EHV Service Fees to pay any portion of a debt
owed to a PHA or a non-profit closely associated with a PHA.
Owner Notice PIH 2021- Staff allocated full time to the landlord recruitment process may have the full Position descriptions,
Recruitment 15, Section amount of their salaries/benefits charged to EHV Service Fees. allocation plan, timecards
Coordinator 6(d)(iii)(A) as documenting time spent on
amended by: Staff allocated less than full time to EHV must have the portion of their EHV Service Fee Activities.
salaries/benefits supported by position descriptions and timecards showing the Salary and benefit costs must
Notice PIH 2023- amount of time spent on housing search activities. be recorded in the PHA’s EHV
23, Section subledger.
4(iii)(A)
Owner Notice PIH 2021- Allowable when lease/HAP Contract are signed. Costs must be necessary and Payments to Owners must be
Incentive/Retention 15, Section reasonable to secure affordable units for EHV Participants. Costs must be recorded in the PHA’s EHV
Payments 6(d)(iii)(B) as clearly defined in the PHA Administrative Plan. subledger.
amended by:
Owner Incentive to Incentive/retention payments cannot be made in a way that violates (or clearly
Make Notice PIH 2023- circumvents) applicable statutory or regulatory requirements, so making owner
Interior/Exterior 23, Section incentive payments on an ongoing monthly basis would not be permissible.
Structural 4(iii)(B)
Modifications for
Participants with
Disabilities
Service Fee Notice/Section When Allowable Acceptable Documentation
Expenditure Type
Moving Expenses, Notice PIH 2021- Allowable at the time that the family is required to pay fees for the unit that the Receipts/paid invoices.
Storage Expenses, 15, Section family wishes to rent. Costs must be necessary and reasonable. Payments to moving
and Lock Change 6(d)(iv)(A) as companies, landlords, storage
Fees amended by: The PHA may not provide moving expenses assistance for subsequent moves companies, or participants
unless the family is required to move for reasons other than something the must be recorded in the PHA’s
Notice PIH 2023- family did or failed to do (e.g., the PHA is terminating the HAP contract EHV subledger.
23, Section because the owner did not fulfill the owner responsibilities under the HAP
4(iv)(A) contract or the owner is refusing to offer the family the opportunity to enter a
new lease after the initial lease term, as opposed to the family choosing to
terminate the tenancy in order to move to another unit), or a family has to move
due to domestic violence, dating violence, sexual assault, or stalking.
May be paid directly to the moving company by the PHA or reimbursed to the
family. Lock change fees may be paid directly to the landlord.
Move-in Notice PIH 2021- Payable once EHV family moves into the unit for the unit that the family Receipt from landlord.
Fees/Deposits 15, Section wishes to rent. Must be supported by receipts and costs must be necessary and Payments to landlords must be
6(d)(iv)(A) as reasonable. recorded in the PHA’s EHV
amended by: subledger.
May be paid directly to the landlord by the PHA or reimbursed to the family.
Notice PIH 2023-
23, Section
4(iv)(A)
Service Fee Expenditure Type Notice/Section When Allowable Acceptable Documentation
Pre-Tenancy Services Notice PIH 2021-15, Section Must be supported by invoices and/or Bid packets, copies of contracts, and
Services that support EHV families 6(d)(iv)(B) as amended by: contract. Costs must be necessary invoices. All payments to
in fulfilling their family obligations and reasonable. contractors must be recorded in the
under the EHV program Notice PIH 2023-23, Section 4(i) PHA’s EHV subledger. Salary and
Costs may not include payments for benefit expenses must be recorded in
Participant Vital Documents rental arrears. PHAs must comply the PHA’s EHV subledger.
with their procurement policies in
obtaining a housing search contract. Copies of receipts/invoices for
PHAs may use EHV Service Fee services rendered to help families
funding to pay for necessary and meet their obligations under the EHV
reasonable services to obtain and program. If services are centrally
maintain occupancy of a unit with contracted, bid packets, copies of
EHV assistance. contracts, and invoices. All
payments to contractors must be
This may include services for: recorded in the PHA’s EHV
customized plans to address subledger. Salary and benefit
or mitigate barriers that expenses must be recorded in the
families may face renting a PHA’s EHV subledger.
unit (e.g., negative credit,
lack of credit, negative Copies of receipts for the vital
rental or utility history, or to documents. The PHA must record
connect the family to other these payments in the PHA’s EHV
community resources subledger.
(including COVID-related
resources) that can assist
with rental arrears.
case management,
wrap-around services,
stability coordinators,
life skills training (e.g.,
balancing a budget, paying
bills on time, opening a
savings account,
maintaining a living space,
securing a credit card,
paying off debt, etc.),
financial stability training,
mental health care (e.g.,
access to counseling, travel
costs to counseling, and co-
pay charge, etc.),
hiring/contracting a stability
coordinator,
providing services to
remedy a lease
violation/eviction and may
establish a cap/threshold for
this service (e.g., cleaning
service/trash removal for
rectifying unsanitary living
conditions or property
damage; this excludes rental
arrears).
All services and training provided
must be voluntary for the family and
cannot be a condition of the lease or
a PHA requirement for admission or
continued participation in the EHV
program.
PHAs may pay fees for families to
obtain vital documents needed to
establish eligibility for the program.
This can include application fees and
costs for birth certificates and state-
issued ID, reasonable transportation
costs to obtain Social Security cards
or other documentation needed for
eligibility. This activity must be
properly added to the PHA’s
Administrative Plan.
The PHA may reimburse the family
once paid or pay the cost directly.
Service Fee Notice/Section When Allowable Acceptable Documentation
Expenditure Type
Essential Notice PIH 2021- All costs must be necessary and reasonable and must be supported by receipts Receipts for all items
Household Items 15, Section or other appropriate documentation. purchased. All
6(d)(iv)(C) as payments/reimbursements/gift
amended by: PHAs may provide gift cards, but families must provide receipts or repay card purchases must be
funds. recorded in the PHA’s EHV
Notice PIH 2023- subledger.
23, Section
6(d)(iv)(C)
Renter’s Insurance Notice PIH 2021- Reimbursed to family once paid for the unit that the family wishes to rent. Copy of receipt from
If Required By The 15, Section family/insurance company.
Lease 6(d)(iv)(D) as Family responsible for identifying and obtaining insurance. PHAs may not Payments to
amended by: steer families toward any particular company but may provide a listing of participants/insurance
companies that provide insurance in the PHA’As jurisdiction. companies must be recorded in
Notice PIH 2023- the PHA’s EHV subledger.
23, Section
6(d)(iv)(D
Source: Legislative text reproduced verbatim
Plain English
PIH Notice § 2023-23 expands the list of activities that Public Housing Authorities (PHAs) may fund using the one-time Emergency Housing Voucher services fee of $3,500 per voucher. The amendment adds rental arrears to private landlords (when those arrears are a barrier to leasing) and family support services as newly eligible uses, while also broadening several existing categories such as utility arrears, owner incentive payments, and pre-tenancy services. PHAs must update their administrative plans to reflect any new activities they choose to implement and must track all expenditures in the Voucher Management System (VMS).
Written by anthropic/claude-sonnet-4.6 · Reviewed on October 7, 2026
Plain English — not legal advice.
For Property Managers
Under PIH Notice § 2023-23, property owners participating in the EHV program may be eligible to receive incentive or retention payments from a PHA when they lease or renew a lease with an EHV family. Compliant operators typically document lease and HAP contract execution dates, since incentive payments are generally tied to those milestones. Owners who wish to understand what a PHA may offer should review the PHA's administrative plan, which must describe all service fee activities the PHA has elected to implement.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
For Tenants
PIH Notice § 2023-23 means that the PHA administering your EHV may now be able to use its services fee to cover items such as rental arrears that are blocking you from leasing a unit, utility arrears, moving costs, essential household items, and support services like case management or life skills training. All such services and training must be offered on a voluntary basis and cannot be made a condition of your lease or continued program participation. Tenants seeking to understand what assistance is available can review their PHA's administrative plan or contact HUD at ehv@hud.gov.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated October 7, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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Related Rules
§ 574.605
§ 574.605 Applicability of uniform administrative requirements, cost principles, and audit requirements for Federal awards.
§ 574.625
§ 574.625 Conflict of interest.
§ 574.645
§ 574.645 Coastal barriers.