HUD PIH Notice § 2018-24
Verification of Social Security Numbers (SSNs), Social Security (SS), Supplemental Security Income (SSI) Benefits: and Effective Use of the Enterprise Income Verification (EIV) Report (HUD PIH Notices)
HUD guidance — not codified law
In Force
Verified 10/14/2026 · Next check 10/21/2026
effective 10/6/2026FederalAffordable Housing ProgramsOperative Text
HUD PIH Notice § 2018-24
U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT
WASHINGTON, DC 20410-5000
OFFICE OF PUBLIC AND INDIAN HOUSING
Special Attention of: Notice: PIH 2018-24
Public Housing and Section 8 Program Issued: November 27, 2018
Administrators, Public Housing Hub
Office Directors; Public Housing Field Expires: Effective until amended,
Office Directors; Program Center superseded, or rescinded
Coordinators; Resident Management
Corporations; Resident Councils; Cross References: 24 CFR
Participants of Public Housing, Housing §5.216, 24 CFR §5.218, and 24
Choice Voucher, Project-Based Certificate, CFR §5.233
and Project-Based Voucher Programs;
Section 8 Property Owners and Landlords
SUBJECT: Verification of Social Security Numbers (SSNs), Social Security (SS) and
Supplemental Security Income (SSI) Benefits; and Effective Use of the Enterprise Income
Verification (EIV) System’s Identity Verification Report
1. Purpose. This notice is the administrative guidance that explains the procedures public
housing agencies (PHAs) are required to use for verifying social security numbers, social
security benefits of applicants, and participants and household members at the time of
application for rental housing assistance programs and during mandatory reexamination of
household income. This notice also includes the procedures for effective use of the EIV
system to reduce subsidy payment and administrative errors. This notice supersedes Notice
PIH 2012-10.
The notice includes the following updates:
a. Updated website links and references.
b. Removal of the provision in Paragraph # 22 requiring a PHA to notify HUD
Headquarters when the PHA determines the tenant name or surname reported on the
HUD 50058 is correct. In these instances, PHAs may notify the Social Security
Administration (SSA).
c. Revisions to the “Authorized Workarounds” in Paragraph # 22 for overdue
examinations not completed due to pending litigation. Any information PHAs send to
the field office must now be sent only by encrypted emails.
d. Clarification of the penalties for noncompliance with EIV’s Identity Verification
Report in Paragraph # 24 and elimination of the right to appeal the imposition of
penalties.
www.hud.gov espanol.hud.gov
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e. Elimination of the attachments.
2. Applicability. This notice applies to the following HUD-PIH rental assistance programs:
Public Housing, Section 8 Moderate Rehabilitation, Project-Based Certificate, Project-Based
Voucher, and Housing Choice Voucher Programs. This notice also applies to all PHAs,
including Moving-to-Work (MTW) PHAs who administer these programs.
3. Background. The Housing and Community Development Act of 1987 (Public Law 100242;
101 Stat. 1864; 42 USC §3543) grants the Secretary the authority to require applicants and
participants (including their household members) to disclose his/her social security number
(SSN) as a condition of initial or continuing eligibility for participation in any HUD rental
assistance program.
HUD uses the SSN (along with the name and date of birth) of an individual to validate that
person’s identity, obtain employment and income information via computer matching
programs, and ensure duplicate assistance is not being paid. These uses allow HUD, program
administrators, and auditors to determine compliance with program requirements, as well as
determine the eligibility and level of assistance a family is eligible to receive and reduce
improper payments, and to prevent fraud waste and abuse in HUD rental assistance
programs.
Under HUD regulations at 24 CFR §§ 5.216 and §5.233, PHAs are required to use the EIV
system to reduce administrative and subsidy payment errors. In accordance with this, PHAs:
a. Use EIV’s Identity Verification report for effective decision making, corrective action
implementation, and reporting activities;
b. Implement policies and procedures to minimize erroneous subsidy payments on
behalf of families who have not complied with the required SSN disclosure and
documentation requirements;
c. Use EIV to validate and/or verify tenant-reported social security benefits; and
d. Provide accurate and reliable information to HUD in the Inventory Management
System Public and Indian Housing Information Center (IMS/PIC).
PHAs verify social security benefits of applicants, participants, and household members by
contacting the local office of the SSA by phone, fax, or in writing; reviewing an original
social security benefit check; or accepting tenant-provided benefit verification letters.
SSA electronically provides HUD with available benefit information on all current
participants and household members who have disclosed a valid SSN, name and date of birth
which matches SSA records. HUD makes this information available to administrators of
Public Housing and Section 8 programs through the EIV system. Electronic benefit
verification is the most efficient verification method available and allows PHAs to process
family annual and interim reexaminations expeditiously. SSA continues to receive requests
for income verification from PHAs despite the electronic exchange of SS and SSI benefit
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information between SSA and HUD. However, PHAs are not to refer applicants for or
participants of HUD rental assistance programs to local SSA offices to obtain verification of
the amount of their SS/SSI benefits. PHAs are required to use the EIV system as a third-
party source to verify tenant income information during all mandatory annual and interim
reexaminations of family income and composition, in accordance with 24 CFR §5.236 and
HUD administrative guidance.
4. Effective Date. This notice is effective upon issuance and remains effective until amended,
superseded, or rescinded.
5. SSN Disclosure. In accordance with 24 CFR §5.216, applicants and participants (including
each member of the household and including, live-in aides, foster children, and foster adults)
are required to disclose his/her SSA-assigned SSN, with the exception of the following
individuals:
a. Those individuals who do not contend to have eligible immigration status (individuals
who may be unlawfully present in the United States) and have not been assigned an
SSN. These individuals in most instances would not be eligible for a SSN.
i. A family that consists of a single household member (including a pregnant
individual) who does not have eligible U.S. citizenship or eligible immigration
status is not eligible for housing assistance and cannot be housed.
ii. A family that consists of two or more household members and at least one
household member that has eligible U.S. citizenship or eligible immigration
status, is classified as a mixed family, and is eligible for prorated assistance in
accordance with 24 CFR §5.520. The PHA may not deny assistance to mixed
families due to nondisclosure of an SSN by an individual who does not contend to
have eligible immigration status.
Note: Financial assistance may only be provided to individuals with eligible immigration
status in accordance with 42 USC §1436a, which is generally evidenced by the
individual providing his/her Green Card (Form I-551 – U.S. Permanent Residence
Card) or other documentation approved by the Department of Homeland Security
for noncitizens with refugee or asylee status.
b. Existing program participants, who as of January 31, 2010, were 62 years of age or
older (born on or before January 31, 1948). This exemption continues even if the
individual moves to a new public housing assisted unit.
Disclosure of SSNs is considered information subject to the Federal Privacy Act (5 USC
§552a, as amended). In accordance with 24 CFR §5.212, the collection, maintenance, use,
and dissemination of SSNs, any information derived from SSNs and income information
must be conducted, to the extent applicable, in compliance with that Act and all other
provisions of Federal, State, and local laws.
An individual who previously declared to have eligible immigration or eligible citizenship
status may not change his/her declaration to no longer contend to have eligible immigration
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status to avoid compliance with the SSN disclosure and documentation requirements or
penalties associated with noncompliance of these requirements.
Note: There are no provisions under HUD regulations which prohibit a mixed family
from executing a lease or other legally binding contract. A mixed family includes
individuals that have both eligible and ineligible aliens so long as at least one
household member is eligible. However, some State laws prohibit single
ineligible individuals from executing a contract (i.e., lease or other legally binding
documents). If this is the case in your State, the family must not be admitted into
the program.
6. SSN Documentation. The PHA must request the applicant and participant (including each
member of the household), who are not exempt under Paragraph 5 of this notice, to provide
documentation of each disclosed SSN. Acceptable evidence of the SSN consists of:
a. An original SSN card issued by SSA;
b. An original SSA-issued document, which contains the name and SSN of the individual;
or
c. An original document issued by a Federal, State, or local government agency, which
contains the name and SSN of the individual.
It should be noted that most (if not all) individuals who are lawfully present in the U.S. have
been assigned an SSN. Many existing laws require the disclosure of the SSN for various
purposes. All applicants and participants, including each member of the household (with the
exception of those individuals noted in Paragraph 5 of this notice) are required to disclose
his/her SSA-assigned SSN.
The SSA issues three types of social security cards depending on an individual's citizen or
noncitizen status and whether or not a noncitizen is authorized by the Department of
Homeland Security (DHS) to work in the United States. They include:
a. The first type of card shows the individual's name and SSN only. This is the card
most people have and reflects the fact that the holder can work in the U.S. without
restriction. SSA issues this card to:
i. U.S. citizens; or
ii. Noncitizens lawfully admitted to the United States for permanent residence and
noncitizens with DHS permission to work permanently in the United States (i.e.,
refugees and asylees).
b. The second type of card bears, in addition to the individual's name and SSN, the
legend: "NOT VALID FOR EMPLOYMENT." SSA issues this card to lawful
noncitizens who do not have DHS permission to work and are required by law to
provide an SSN to obtain general assistance benefits that they already have qualified
for.
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c. The third type of card bears, in addition to the individual's name and SSN, the legend
"VALID FOR WORK ONLY WITH DHS AUTHORIZATION." SSA issues this
card to people with DHS permission to work temporarily in the United States.
SSA verifies all noncitizens’ documents with DHS before an SSN card is issued to a
noncitizen.
7. Rejection of Documentation. The PHA may reject documentation of the SSN provided by
the applicant or participant for only the following reasons:
a. The document is not an original document; or
b. The original document has been altered, mutilated, or is not legible; or
c. The document appears to be a forged document (i.e., does not appear to be authentic).
The PHA should explain to the applicant or participant, the reason(s) the document is not
acceptable and request the individual to obtain acceptable documentation of the SSN and
submit it to the PHA within a specified time frame.
8. Verification of the SSN. The PHA shall verify each disclosed SSN by:
a. Obtaining the documentation listed under Paragraph 6 of this notice from applicants
and participants (including each member of the household);
b. Making a copy of the original documentation submitted, returning it to the individual,
and retaining the copy in the file folder; and
c. Recording the SSN on line 3n of the form HUD-50058 and transmitting the form
HUD-50058 to HUD within a timely manner. PHAs are required to transmit the form
HUD-50058 no later than 30 calendar days of receiving the SSN documentation, to
enable HUD to initiate its computer matching efforts for current program participants.
Note: HUD does not initiate computer matching efforts for applicants.
HUD, via its computer matching program with the SSA, will validate the SSN (along with
the individual’s name and date of birth) against the SSA’s database. EIV will report the
status of the identity verification process as Verified, Failed, Pending, Excluded, or
Deceased on the household Summary Report. Below is a summary of the action the PHA is
required to take for each identity verification status.
a. Verified. If the information matches the SSA database, the individual’s identity
verification status will be Verified (See Exhibit 1 below). No action is required by
the PHA.
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b. Failed. If the information does not match the SSA database, the identity verification
status will be Failed (see Exhibit 2 below). See Paragraph 22 of this notice for
guidance on how to correct personal identifiers of individuals whose identity
verification status is failed.
c. Pending. If an individual’s identity verification status is Pending (see Exhibit 3
below), this means that HUD has not yet sent the tenant’s personal identifiers to SSA
for validation. No action is required by the PHA.
d. Excluded. Effective April 30, 2012, if an individual’s identity verification status is
Excluded (see Exhibit 4 below), this means that HUD will not send the tenant
personal identifiers to SSA for validation because a valid SSN is not reported on line
3n of the form HUD-50058 or the individual has failed EIV pre-screening as
described in Paragraph 22 of this notice.
e. Deceased. If an individual’s identity verification status is Deceased (see Exhibit 5
below), this means SSA’s records indicate the person is deceased. The PHA is
required to confirm the death with the family’s head of household or listed emergency
contact person. If the individual is deceased and the only household member or the
only surviving household members are a live-in aide and the live-in aide’s family
(single member household), the PHA must complete an end of participation (EOP)
action on form HUD-50058 and discontinue assistance and/or tenancy. If the
individual is not deceased, refer to the instructions in PIH Notice 2012-04, dated
January 1, 2012 (or any successor notice).
If there are authorized household members remaining in the program, update the
family composition accordingly, complete an interim reexamination action on form
HUD-50058, and take any other action in accordance with HUD administrative
guidance (see PIH Notice 2012-04) and PHA-established policies.
See the HUD-SSA Computer Matching Schedule in Paragraph 17 of this notice to determine
when your State’s data will be matched. The PHA is required to retain the EIV Summary
Report or Income Report in each family file as confirmation of compliance with the SSN
disclosure, documentation and verification requirements. Electronic retention of these
reports is permissible.
Once the individual’s identity verification status is classified as Verified, the PHA may, at its
discretion, remove and destroy the copy of the documents referenced in Paragraphs 6 and 8
of this notice. Paper documentation must be destroyed by either shredding or burning.
Electronic documentation must be destroyed by erasing or permanently deleting the file.
Additional guidance related to destruction of records is available in HUD Handbook 2400.25,
Rev 4.1: HUD Information Technology Security Policy, dated March 2016. The handbook is
available online at: http://www.hud.gov/sites/dfiles/OCHCO/documents/240025CIOH.pdf.
Retention of the EIV report which shows an identity verification status of Verified in the
tenant file is adequate documentation of a valid tenant SSN. This will minimize the risk of
exposing the individual’s SSN.
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PHAs are encouraged to minimize the number of tenant records that contain documents
which display the full nine-digit SSN. PHAs are permitted to maintain EIV income reports
in the tenant file for the duration of tenancy, and no longer than three years from the end of
participation date.
Exhibit 1: Example of an individual with an EIV identity verification status of Verified.
Exhibit 2: Example of an individual with an EIV identity verification status of Failed.
Exhibit 3: Example of an individual with an EIV identity verification status of Pending.
Exhibit 4: Example of an individual with an EIV identity verification status of Excluded.
Exhibit 5: Example of an individual with an EIV identity verification status of Deceased.
9. Invalid SSNs. An invalid SSN is an SSN that SSA has never assigned. SSA has never
assigned an SSN with the first three digits of: 000, 666, or 900 series (numbers within the
900-999 range). Additionally, prior to June 25, 2011, SSA never assigned an SSN with the
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first three digits of: 000, 666, 772, 800, or 900 series. SSA has never assigned an SSN with
the second two digits of 00 or the last four digits of 0000. For additional information on
ways to determine if an SSN is valid, visit SSA’s website:
http://www.socialsecurity.gov/employer/ssnvhighgroup.htm.
If you suspect someone of committing fraud, waste, or abuse against SSA, report it to SSA’s
Office of Inspector General (OIG) by mail, fax, or phone.
U.S. Mail: Social Security OIG Hotline
P.O. Box 17785
Baltimore, Maryland 21235
FAX: 410-597-0118
Telephone: 1-800-269-0271 from 10:00 a.m. to 4:00 p.m. Eastern Standard Time
TTY: 1-866-501-2101 for individuals that are speech and/or hearing impaired
10. Individuals without an assigned SSN. It is not uncommon for certain individuals to not
have an SSA-assigned SSN. Below is a listing of such individuals, which is not all-inclusive:
a. U.S. newborn children (eligible citizens - these individuals will be issued an SSN
upon SSA confirmation of birth).
b. Noncitizens lawfully present in the U.S. (ineligible noncitizens - these individuals
will be issued an SSN upon SSA confirmation of the individual’s DHS documentation
or confirmation that the individual is required by law to provide an SSN to receive
general assistance benefits that they already have qualified for).
c. Noncitizens unlawfully present in the U.S. (ineligible noncitizens - typically, these
individuals cannot be assigned an SSN).
PHAs are required to use the Public and Indian Housing Information Center (PIC) Tenant ID
Management tool to generate a unique identifier (commonly referred to as an alternate ID
(ALT ID)) for those individuals who have not been assigned an SSN. A job aid for use of the
PIC Tenant ID Management tool is available online at:
http://portal.hud.gov/hudportal/HUD?src=/program_offices/public_indian_housing/systems/
pic/ts.
Contact the PIC Coach in your local HUD office if you need assistance with PIC.
Once an individual discloses an SSN, the PHA must use the Tenant ID Management tool to
replace the ALT ID with the disclosed SSN within 30 calendar days of receipt of the SSN.
Note: SSA requires that an individual who has never been issued a SSN card or has lost
their SSN card, complete Form SS-5 – Application for a Social Security Card to request
an original or replacement SSN card or change information on his/her SSA record. The
form is available online atwww.socialsecurity.gov, or can be obtained at the local SSA
office.
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11. Individual Taxpayer Identification Number (ITIN). An ITIN is a taxpayer identification
number for Federal tax purposes only for certain non-residents and resident noncitizens, their
spouses and dependents, who cannot obtain an SSN. The ITIN begins with the number “9” and
is formatted like a SSN (9XX-XX-XXXX). However, the ITIN is not an SSN and PHAs must
not report the ITIN on line 3n of the form HUD-50058. PHAs are required to use the Tenant ID
Management tool to replace any reported ITIN on line 3n of the form HUD-50058 with an SSN
or an ALT ID.
ITINs do not entitle a noncitizen to social security benefits, create any inference regarding a
noncitizen’s immigration status, or give a noncitizen a right to work in the U.S.
12. Addition of a New Household Member. When a participant requests to add a new household
member, who is at least 6 years of age or is under the age of six and has an SSA-assigned SSN,
to the family, the participant must disclose the SSA-assigned SSN and provide the PHA with the
documents referenced in Paragraph 6 of this notice at the time of such request, or at the time of
processing the interim or annual reexamination of family income and/or composition. If the
family is unable to provide the required documentation of the SSN, the PHA shall not add the
new household member to the family composition until the family provides such documentation.
The PHA is not authorized to generate an ALT ID for the affected household member.
When a participant requests to add a new household member, who is under the age of six and
does not have an SSA-assigned SSN, the participant must disclose the SSA-assigned SSN and
provide the PHA with the documents referenced in Paragraph 6 of this notice within 90 calendar
days of the child being added to the household.
If the family is unable to disclose and provide evidence of the SSN within 90 calendar days, the
PHA is required to grant the family an additional 90-day period to comply with the SSN
disclosure and documentation requirement, only if the PHA determines the family was unable to
comply with the requirements due to circumstances that could not have reasonably been foreseen
and were outside the control of the family. Examples include but are not limited to: delayed
processing of SSN application by SSA, natural disaster, fire, death in family, etc.
The child is to be included as part of the assisted household and is entitled to all the benefits of
being a household member during the allotted time for the family to comply with the SSN
disclosure and documentation requirements. The PHA is required to generate an ALT ID as
referenced in Paragraph 10 of this notice. Upon expiration of the provided time period, if the
family has not complied with the SSN disclosure and documentation requirements, the PHA
must terminate the entire family’s tenancy or assistance, or both.
13. Penalties for Failure to Disclose and/or Provide Documentation of the SSN. In accordance
with 24 CFR §5.218, the following penalties apply for noncompliance with the SSN disclosure
and documentation requirements:
a. Applicants. The PHA must deny the eligibility of an assistance applicant if s/he
(including each member of the household required to disclose his/her SSN) does not
disclose a SSN and/or provide documentation of such SSN. However, if the family is
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otherwise eligible to participate in the program, the family may maintain his/her position
on the waiting list for the time determined by the PHA. The PHA should prescribe in its
policies, the maximum time the family may remain on the waiting list, pending disclosure
of requested information. If all household members have not disclosed their SSN at the
time a unit becomes available, the PHA must offer the available unit to the next eligible
applicant family on the waiting list.
Applicants to the Section 8 Moderate Rehabilitation Single Room Occupancy (SRO)
Program for Homeless Individuals, under 24 CFR §882, may be admitted to the program
without providing the requested documentation (prior to or at admission), however, the
individual must provide the PHA with such documentation within 90 calendar days from
the date of admission. The PHA may grant the individual one 90-day extension, if in its
discretion, determines that the individual’s failure to comply with the SSN documentation
requirement was due to unforeseen circumstances and outside the control of the family.
If upon the expiration of the provided time period, the individual fails to comply with the
SSN disclosure and documentation requirements, the PHA must terminate the
individual’s tenancy or assistance, or both.
b. Participants. The PHA must terminate the assistance of Section 8 program participants
(the entire household) and terminate the tenancy of Public Housing participants (the
entire household) if s/he (including each member of the household required to disclose
his/her SSN) does not disclose his/her SSN and provide the required documentation.
However, if the family is otherwise eligible for continued assistance or tenancy in the
program, the PHA, at its discretion, may defer the family’s termination and provide the
family an opportunity to comply with the requirement within a period not to exceed 90
calendar days from the date the PHA determined the family noncompliant with the SSN
disclosure and documentation requirement, only if the PHA determines:
i. The failure to meet the SSN disclosure and documentation requirements was due
to circumstances that could not have been foreseen and were outside the control
of the family; and
ii. There is a reasonable likelihood that the family will be able to disclose the SSN
and provide such documentation of the SSN by the deadline.
If the family is unable to comply with the requirements by the specified deadline, the
PHA must terminate the entire family’s tenancy or assistance, or both. The PHA must
deny admission or terminate the family’s tenancy or assistance, or both, if the family
submits falsified SSN documentation.
14. PHA Penalties for Noncompliance. PHAs are required to ensure compliance with SSN
disclosure, documentation, and verification requirements outlined in this notice and HUD
regulations, including the enforcement of penalties for a family’s failure to comply with the
HUD requirements. PHAs may be subject to sanctions and/or the assessment of disallowed
costs associated with any resulting incorrect subsidy or tenant rent calculation or both as a
result of a PHA’s noncompliance and/or enforcement of the SSN disclosure, documentation,
and verification requirements outlined in this notice and the applicable HUD regulations.
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15. Third Party Verification Requirement. PHAs are required to comply with admission and
occupancy requirements for Public Housing under 24 CFR §960.259(c)(1) and Section 8
under 24 CFR §982.516(a)(2), which require PHAs to obtain and document in the
family/tenant file, third party verification of the following factors, or document in the file
why third party verification was not available: (1) reported family annual income; (2) the
value of assets; (3) expenses related to deductions from annual income; and (4) other factors
that affect the determination of adjusted income or income-based rent.
It is the Department’s position that an SSA benefit verification letter (dated within the last 60
days of the PHA request date for information or within the PHA-tenant interview date)
provided by the family or an undisputed EIV Income Report which displays the current
social security benefit amount is third party verification. No additional verification is
required by the PHA. SSA has requested that PHAs refrain from submitting requests to SSA
to verify that a family is not receiving social security benefits. Should neither document be
available or there is a conflict, refer to PIH Notice 2018-18, dated October 26, 2018 (or any
successor notice).
16. Third Party Verification of SS/SSI Benefits of Applicants and Household Members.
EIV does not contain SS and SSI benefit information of applicants for HUD's rental
assistance programs. PHAs must ask applicants to provide a copy of their SS and/or SSI
benefit letter, dated within the last 60 calendar days, for each household member that
receives SS and/or SSI benefits. Do not send applicants to SSA offices if they do not have
this information. Instead:
a. While meeting with the applicant, help the applicant request a benefit verification letter
from SSA's website, Social Security Online, at: www.socialsecurity.gov. This service is
free and SSA will send the letter to the applicant within 10 business days. To access the
site for requesting benefit verification letters, go to the Social Security Online front page,
click on the Online Services link; click on the applicable link. For example: If you get
Social Security benefits or have Medicare you can, then click on the Get your benefit
verification letter link; or, if you get Supplemental Security Income (SSI) you can, then
click on the Get your benefit verification Letter link and follow the instructions on the
Information about the Proof of Income Letter page. Assist the applicant in answering
questions and explain how the applicant should provide the letter to your office; or
b. Ask the applicant to request a Proof of Income Letter from SSA’s toll-free number 800-
772-1213. Persons with speech or hearing impairments may call SSA’s toll-free
telephone typewriter (TTY) number 800-325-0778, Monday through Friday, between
7:00 a.m. and 7:00 p.m.
Note: SSA encourages SS and SSI recipients to use SSA’s web site rather than the toll-
free number to request Proof of Income letters.
c. The PHA must obtain the original SSA benefit letter from the individual, make a
photocopy of the document for the PHA file and return the original document to the
individual. The PHA is required to use the gross benefit amount reported on the SSA
Proof of Income Letter to calculate annual income from social security benefits.
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17. Third Party Verification of SS/SSI Benefits of Participants and Household Members.
SSA-provided SS/SSI benefit information for participants and household members, who
have validated personal identifiers (the individual’s identity verification status in EIV is
Verified), is available from HUD’s online EIV system, which can be accessed by authorized
PHA staff at: https://hudapps.hud.gov/HUD_Systems.
a. PHAs are required to use EIV to verify SS/SSI benefits of current participants and
household members. PHAs who do not currently have access to EIV must contact their
local HUD field office to register for access to the EIV system. PHA EIV access is set up
by the PHA’s designated EIV User administrator and approved by the EIV Coordinator in
the local HUD office. Information regarding HUD’s EIV system is available online at:
http://portal.hud.gov/hudportal/HUD?src=/program_offices/public_indian_housing/
programs/ph/rhiip/uivsystem.
PHAs are required to view the EIV Income Report and confirm with the tenant that the
current listed benefit amount is correct. If the tenant agrees with the current EIV-reported
amount, the PHA is required to use the EIV-reported gross benefit amount to calculate
annual income from social security benefits.
b. If the tenant disputes the EIV-reported benefit amount, the PHA is required to request the
tenant to provide a current (dated within the last 60 calendar days) SSA Proof of Income
Letter. If the tenant is unable to provide the requested document, the PHA is required to
follow the instructions under Third Party Verification of SS/SSI Benefits of Applicants and
Household Members (see Paragraph 16 of this notice). The PHA is required to use the
gross benefit amount reported on the SSA Proof of Income Letter to calculate annual
income from social security benefits.
c. If the tenant’s benefit information is not available in the EIV system, the PHA is required
to follow the instructions under Third Party Verification of SS/SSI Benefits of Applicants
and Household Members (Paragraph 16 of this notice). The PHA is required to use the
gross benefit amount reported on the SSA Proof of Income Letter to calculate annual
income from social security benefits.
Note: It is possible for EIV to not display SS/SSI benefit information although the
individual has been receiving benefits for years. EIV displays only benefit information
that has been received from SSA.
d. Photocopies of social security checks or bank statements are not acceptable forms of
verification for SS/SSI benefits because the dollar amount listed may not be the gross
benefit amount.
Note: SS/SSI benefit information in the EIV system is updated every three months in
accordance with the below schedule during the 1st and 15th of the month. Income
information is posted to the family’s individual EIV Income Report (accessible by using
EIV’s Income Information By Head of Household function). Recently posted SSA
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income information during the work week (Monday through Friday) will not be available
via batch EIV Income Reports (accessible by using EIV’s Income Information By
Reexamination Month function) until successful completion of EIV’s weekend
summarization job which posts updated information to all batch verification reports every
Saturday morning.
SS/SSI benefits are increased annually to reflect the SSA-approved cost of living
adjustment (COLA) for all beneficiaries by December 31st in the EIV system. However,
due to the large volume of data processed by the Department, there may be a delay in
updating the new SS/SSI benefit amounts until January 15.
HUD-SSA Computer Matching Schedule
PHA State Month Matched
AK, DC, DE, GQ, HI, IA, IN, KS, LA, ME, NC, NE,
NH, NJ, NV, OH, RI, SD, TN, TQ, TX, UT, VQ, VT, January, April, July, October
WV, WY
AL, FL, GA, ID, IL, KY, MD, MI, MO, ND, NY, VA February, May, August, November
AR, AZ, CA, CO, CT, MA, MN, MS, MT, NM, OK, March, June, September,
OR, PA, RQ, SC, WA, WI December
18. SS and SSI Benefit Amounts Reported in EIV. All Federal SS and SSI benefit amounts
are reported in EIV as whole dollar amounts. By law, SSA rounds all benefit amounts down
to the next lower whole dollar. As such, the SS and SSI benefit amount listed on an SSA
Proof of Income Letter may differ from what is reported in EIV. For example, an SSA
benefit letter may list the monthly benefit amount as $450.80 and EIV will display the
amount as $450.00. This disparity is unsubstantial and typically has no impact on the family
rent contribution amount. However, to ensure consistency in the determination of annual SS
and SSI income, PHAs are required to use the EIV-reported SS and SSI benefit amounts
unless the tenant disputes the EIV-reported amount. In instances in which the family disputes
the EIV-reported SS and/or SSI benefit amount, PHAs are required to follow the verification
requirement outlined in Paragraph 16 of this notice and use the full amount listed on the SSA
Proof of Income Letter and round the final result of the calculation and report on the
applicable line(s) of the form HUD-50058 as outlined below.
Note: When calculating any monetary amount always use the full dollar amount and cents
and round the final result.
19. Reporting of monetary figures on the form HUD-50058. Enter only whole dollar
amounts. Do not include cents, commas, or dollar signs. Enter $4,500.00 as 4500. Round
each monetary amount up when a number is $0.50 or above. Enter $4,500.80 as 4501.
Round each monetary amount down when a number is $0.49 or below. Enter $4,500.25 as
4500.
20. Applying SSA COLA to Current Annual and Interim Reexaminations. Each year during
the month of October, SSA announces the COLA by which Federal SS and SSI benefits are
14
adjusted to reflect the increase, if any, in the cost of living as measured by the Consumer
Price Index for Urban Wage Earners and Clerical Workers prepared by the Bureau of Labor
Statistics. The purpose of the COLA is to ensure that the purchasing power of SS and SSI
benefits are not eroded by inflation. The Federal COLA does not apply to State-paid
disability benefits. Additional information regarding the SSA COLA is available online at
www.socialsecurity.gov.
Effective the day after SSA has announced the COLA, PHAs are required to factor in the
COLA when determining SS and SSI annual income for all annual reexaminations and
interim reexaminations (in accordance with PHA-established policy) of family income which
have not yet been completed and will be effective January 1st or later of the upcoming year.
Example: Bob Jones currently receives $500 a month (SS benefit). You are currently
working on his reexam (in November 2011) which is effective 02/01/2012. The PHA must
determine annual SS income as follows:
• Current benefit amount: $500 X 3.6% [or 0.036] (COLA rate) = $18.00 COLA
• New gross SS benefit effective 01/01/2012 = $518.00 ($500 current benefit +
$18 COLA)
• Annual income effective 02/01/2012: $518 X 12 = $6,216.00.
21. Treatment of SSA Overpayment Deductions from Social Security Benefits.
SSA Overpayment Deductions. An overpayment occurs when SSA pays an individual
more than s/he should have been paid. If this happens, SSA will notify the individual and
his/her designated representative payee, if applicable. Recovery of an overpayment is made
by withholding the monthly social security check until the overpayment is paid in full
(individuals receiving SS benefits), unless the individual requests a lesser withholding
amount and SSA approves the request. Full withholding would start 30 days after SSA
notification of the overpayment. SSA begins deducting money (for overpayment recovery)
from SSI payments at least 60 days after SSA notification of the overpayment. Generally,
SSA will withhold 10 percent of the maximum Federal SSI benefit rate each month.
However, an individual may request that less be taken from their benefit, or an individual
may ask to pay back the overpayment at a rate greater than 10 percent.
Regardless of the amount withheld to repay SSA the overpayment amount, or the length of
the anticipated withholding period, the PHA must use the reduced benefit amount after
deducting only the amount of the overpayment withholding from the gross benefit amount.
The PHA should be cognizant of the SSA-determined overpayment amount and length of
time the reduced payment will occur, to ensure the family’s accurate rent contribution for the
duration of reduced income; however, circumstances may arise affecting the end date of the
withholding period, causing it to go on longer than anticipated. See examples below.
Note: A Social Security overpayment can be withheld from an SSI payment due to the
beneficiary.
Example 1: Bob’s gross monthly SSI benefit is $500 (or $6,000 annually). On February 1,
2012, Bob brings in a letter showing that SSA has determined that he has been overpaid by
15
$100 and will begin deducting 10% ($50) from his monthly check on March 1, 2012. Note
that this deduction would occur for only 2 months (March and April). The PHA would
calculate annual income at $5,400 ($500 - $50= $450 X 12) and Bob’s rent contribution
should be changed for two months; however, once the deduction ends (May 2012), annual
income should be recalculated again, and the full SSI benefit should again be used to
calculate annual income.
Example 2: Sue’s gross monthly SSI benefit is $500 (or $6,000 annually). On February 1,
2012, Sue brings in a letter showing that SSA has determined that she has been overpaid by
$2,000 and will begin deducting 10% ($50) from her monthly check on March 1, 2012.
Note that this deduction would occur for 40 months.
The PHA would calculate annual income at $5,400 ($500 - $50 = $450 X 12) and Sue’s rent
contribution should be changed and effective until the next reexamination of income, at
which time a new redetermination would be made based on current information and
documentation.
22. Additional Information Regarding Supplemental Security Income (SSI).
This paragraph provides PHAs with additional information regarding federal SSI benefits
paid by SSA which should be considered by the PHA at the time a family or individual
applies for initial or continued participation in a HUD rental assistance program. Additional
information is available online at: http://www.ssa.gov/ssi/spotlights/spot-living-
arrangements.htm and http://www.ssa.gov/ssi/text-benefits-ussi.htm.
a. Generally, prior to the admission into a HUD rental assistance program, individuals
who live in institutions such as hospitals, nursing homes, prisons or jails are not
eligible for SSI or are only eligible for a maximum of $30 a month (some States
supplement this $30 benefit). However, this reduced SSI benefit amount may increase
once the individual reports his or her new residency address to SSA. Accordingly,
PHAs must consider the increased benefit amount when conducting subsequent
reexamination of family income in accordance with HUD requirements and the PHA’s
policies.
b. Some States supplement the Federal SSI benefit with additional payments. The
following States do not supplement the Federal SSI benefit with additional payments:
Arkansas, Arizona, Mississippi, North Dakota, Tennessee, and West Virginia. EIV
will display (as reflected in the below EIV screenshot) the State-paid SSI amount as
supplied by SSA for individuals that reside in the following States: California,
Delaware, District of Columbia, Hawaii, Iowa, Michigan, Montana, Nevada, New
Jersey, Pennsylvania, Rhode Island, and Vermont. Accordingly, PHAs must include
State-paid SSI benefits in addition to Federal-paid SSI benefits when determining
annual income in accordance with HUD requirements and the PHA’s policies.
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23. How to Ensure Availability of Social Security Benefit Information in the EIV System.
The availability of SS and SSI benefit information in the EIV system depends on PHA
data quality and timely submission of form HUD-50058 to the PIC. PHAs must ensure
that data entered in section 3 of the form HUD-50058 (i.e., household members’ name,
date of birth and social security number) is complete and accurate. The first and last name
of each household member reported on the form HUD-50058 must be listed exactly as it
is listed on SSA records.
If a family’s form HUD-50058 is not successfully submitted to PIC or if it has been 15 or
more months since the effective date listed on the current form HUD-50058 available in PIC,
HUD will not initiate computer matching for these individuals and new income information
will not be available in EIV.
In accordance with 24 CFR §5.233(a)(2)(ii), PHAs are required to use EIV to reduce
administrative and subsidy payment errors. As such, PHAs are required to use EIV’s Identity
Verification Report on a monthly basis to correct noted deficiencies within 30 calendar days
and improve the availability of income information in EIV. This report contains two reports
(Failed EIV Pre-Screening and Failed SSA Identity Test), which can help the PHA improve
the availability of income information and assist the PHA in identifying tenant personal
identifiers that require correction. The Identity Verification Report contains a third report
called Pending Verification.
Below is a summary of how these reports can be beneficial to the PHA.
a. Failed EIV Pre-screening Report: Informs the PHA of any tenant who has failed
HUD’s EIV pre-screening process due to incorrect personal identifiers (date of birth,
surname, and/or SSN) or invalid form HUD-50058 transmitted (e.g. effective date of
action is 15 or more months ago – an indication of a possible overdue annual reexam).
Household members with a PIC-generated ALT ID will appear on EIV’s Immigration
Report. Tenants that appear on this report are excluded from the data matching process
with the SSA and Department of Health and Human Services’ (HHS’) National Directory
of New Hires (NDNH). Thus, HUD will not request or obtain income information for
these individuals.
PHA staff is required to review this report on a monthly basis; if applicable, obtain
appropriate documentation from the tenant, update section 3 of the form HUD-50058,
17
accordingly, and successfully transmit a corrected or updated form HUD-50058 to PIC;
or use the PIC Tenant ID Management tool to replace incorrect SSNs, ITINs, or ALT IDs
within 30 calendar days of receiving the SSN documentation.
For invalid (PIC-rejected) forms HUD-50058, PHA staff is required to review the PIC
Error Submission report and take appropriate action to correct the error and successfully
submit a corrected form HUD-50058 to PIC in accordance with the PIC Technical
Reference Guide available online at:
https://www.hud.gov/offices/pih/systems/pic/50058/pubs/trg.
Pages 184-186 provide guidance on how to correct specific PIC errors. The PIC Coach
within the PHA’s designated local HUD office is available to assist with PIC. Additional
PIC help resources are available online at:
http://portal.hud.gov/hudportal/HUD?src=/program_offices/public_indian_housing/syste
ms/pic/gethelp.
b. Failed SSA Identity Test Report: Informs the PHA of any tenant whose identity cannot
be confirmed by SSA due to incorrect personally identifiable information (PII) (date of
birth, surname, and/or SSN) recorded in section 3 of the form HUD-50058, which do not
match the personal identifiers reported in SSA’s database or SSA has determined that a
tenant is deceased. HUD verifies all tenant-reported PII against the SSA database.
For certain tenants, SSA will provide the date of birth and/or social security number as
reported in SSA’s files. PHAs are required to update the form HUD-50058 with the
SSA-provided information. As outlined in Paragraph 10 of this notice, PHAs must use
the PIC Tenant ID Management tool to replace incorrect SSNs or ALT IDs with the
correct SSN. If a tenant disputes the SSA-provided information, the tenant must resolve
this disparity with SSA.
PHA staff is required to review this report monthly and if applicable, obtain appropriate
documentation from the tenant, update section 3 of the form HUD-50058, accordingly,
and successfully transmit a corrected form HUD-50058 to PIC within 30 calendar days.
Effective April 30, 2012, the Failed SSA Identity Test Report (and the Income Report)
will include the date SSA verified the tenant PII, as reflected in the below EIV
screenshot. This feature will allow HUD and PHAs to monitor timely implementation of
corrective action to address incorrect PII.
18
c. Pending Verification Report: This report identifies households and household members
in which the tenant PII is scheduled to be matched against SSA’s database with HUD’s next
monthly computer matching effort in accordance with the computer matching schedule in
Paragraph 17 of this notice.
19
Identity Verification Report: Failed SSA Identity Test Report Error Messages
Error Message Required PHA
No. Error Message Description
Explanation Corrective Action
1 SSN is verified; individual is The tenant’s SSN has Contact tenant’s adult family
deceased been verified by SSA member or next of kin to confirm
Or and the individual is death.
SSN is verified; individual is deceased. Upon confirmation of death,
deceased MM/DD/YYYY update family composition
If a date follows the accordingly.
error message, this is the If a single member deceased
date of death as reflected household, take appropriate action
in SSA records. in accordance with HUD
administrative guidance, program
requirements and PHA-
established policies, including
termination of HAP contract
(Section 8 only) and transmit an
End of Participation (EOP) (action
type 6) form HUD-50058.
If applicable, recover HAP
overpayment from landlord.
2 Verification failed - SSN not The tenant SSN Update line 3n of form HUD-
found in SSA records recorded on line 3n of 50058 with the SSA-provided
XXXXXXXXX the form HUD-50058 is SSN.
not a valid number
issued by SSA.
However, the SSN
reflected in SSA records
is listed at the end of the
error message.
20
Identity Verification Report: Failed SSA Identity Test Report Error Messages
Error Message Required PHA
No. Error Message Description
Explanation Corrective Action
3 Verification failed – SS/SSI The tenant is receiving Request the tenant to provide a
benefits cannot be disclosed SS/SSI benefits; current SS/SSI benefit letter.
due to discrepancy in date of however, SSA cannot Update line 3e of form HUD-
birth MM/DD/YYYY disclose the benefit 50058 with the SSA-provided
amount because the date DOB. The tenant must follow-up
of birth recorded on line with SSA to dispute the SSA-
3e of the form HUD- provided DOB.
50058 does not match
the DOB in SSA records
is listed at the end of the
error message.
4 No benefits reported by SSA No benefits reported by Update line 3e of form HUD-
MM/DD/YYYY SSA. The date of birth 50058 with the SSA-provided
recorded on line 3e of with SSA to dispute the SSA
the form HUD-50058 provided DOB.
does not match the DOB
in SSA records.
However, the DOB
reflected in SSA records
is listed at the end of the
error message.
5 Verification failed – Date of The surname recorded Ask the tenant to provide
birth matched, but surname on line 3b of the form documentation (SSN card, birth
did not match with SSA HUD-50058 is not the certificate, State issued
records or Surname does not same surname reflected identification card, marriage
match; DOB was checked in SSA’s records. license or court documents) of the
other name he/she is using.
Update line 3b of form HUD-
50058 with the correct surname.
6 Verification failed – SS/SSI The tenant is receiving Request the tenant to provide a
benefits cannot be disclosed SS/SSI benefits; current SSN assignment letter or
due to discrepancy in name however, SSA can not SS/SSI benefit letter. Ask the
disclose the benefit tenant to provide documentation
amount because the (SSN card, birth certificate, State
PIC-reported SSN is not issued identification card,
assigned by SSA to the marriage license or court
PIC-reported tenant documents) of the other name
name. he/she is using. Update line 3b
and/or 3c of form HUD-50058
with the correct first name and/or
surname.
21
Identity Verification Report: Failed SSA Identity Test Report Error Messages
Error Message Required PHA
No. Error Message Description
Explanation Corrective Action
7 Verification failed – SSN not The tenant’s SSN Update line 3n of form HUD-
found in SSA records recorded on line 3n of 50058 with the SSA-provided
XXXXXXXXX the form HUD-50058 is SSN.
not a valid number
issued by SSA.
However, the SSN
reflected in SSA records
is listed at the end of the
error message.
8 Verification failed – SSN not The tenant’s SSN Request original SSN card from
found in SSA records or SSN recorded on line 3n of tenant. Confirm SSN displayed
is not in file the form HUD-50058 is on the card matches the SSN
not a valid number reported on line 3n of form HUD-
issued by SSA or listed 50058. If the numbers do not
in SSA records. match, make the necessary
correction on line 3n of form
HUD-50058. For continued SSN
failures, notity HUD, OIG or
other law enforcement agency.
Note: If SSA’s records are wrong, only the tenant can request SSA to correct his/her record,
by completing and submitting form SS-5 Application for a Social Security Card to the
local SSA office.
Identity Verification Report: Failed EIV Pre-screening Report Error Messages
Error Message Error Message Required PHA
No.
Description Explanation Corrective Action
1 Failed DOB check. The date of birth is blank Enter DOB on line 3e of the form HUD-
or null. 50058. Ensure only numbers are recorded.
2 Failed effective date The effective date of Enter a current effective date on line 2b of
check. action is more than 15 the form HUD-50058. The PHA must
months old. ensure that it has completed a current
reexam of family income and composition.
3 Failed last name The last name is blank or Enter last name on line 3b of the form
check. null. HUD-50058. Ensure only alpha characters
are recorded. Do not include special
characters such as -, ~, `, or ‘.
22
4 Failed SSN check. The SSN is not numeric Enter valid SSN on line 3n of the form
or all 9s or LIKE {000%} HUD-50058. Do not use repetitive
or LIKE {___00%} or numbers, as directed in the current Form
LIKE {%0000}. HUD-50058 Instruction Booklet, if tenant
has not disclosed an SSN. The PHA is
required to generate an ALT ID for affected
individuals as outlined in Paragraph 9 of
this notice.
Note: This error message will occur for
any individual with a PIC-generated ALT
ID. If the individual is a U.S.
Citizen/National or eligible noncitizen, the
PHA is required to follow up with the
family to obtain documentation of the SSN.
If the individual does not contend to have
eligible immigration status (and coded as
an ineligible noncitizen on the form HUD-
50058), no further action is required by the
PHA.
PHAs are authorized to implement the below HUD-approved workaround for any
overdue reexamination which the PHA has not completed due to pending litigation.
Authorized Workaround:
1. The PHA has the discretion to submit the following information to their local HUD
field office but ONLY by using encrypted email:
a. PHA Certification signed and dated by the Executive Director or designated
official on the PHA’s letterhead, which states the following:
i. I certify under the penalties of perjury that the attached list of head of
household (HOH) names have an overdue reexamination due to pending
litigation initiated by the Housing Authority or tenant. I agree to submit an
updated form HUD-50058 to PIC, in accordance with HUD guidance, once
the court has issued a final order or the family discontinues participation in a
PIH rental assistance program, whichever occurs first.
ii. I understand that HUD may request copies of court proceedings filed with the
court and agree to furnish such documents and any other documents
associated with the pending litigation upon written request of a HUD official.
b. A listing of HOHs in which there is pending litigation, the type of pending
litigation pending (e.g., wrongful termination, breach of lease, tenant holding
overaction, etc.) the date the litigation began and court-assigned case number.
i. PHAs must download the EIV Identity Verification/Failed EIV Pre-screening
report into Excel (prior to implementing action item 3 below) to create the
23
listing. However, the PHA must delete all tenant social security numbers before
sending the file to HUD.
ii. Add the following columns to the report and provide the applicable
information:
> Date Litigation Initiated
> Court-Assigned Case Number
> Type of Litigation
2. The PHA will successfully submit an action type 3 (interim reexamination) form
HUD-50058 to PIC in which line 2b, effective date contains a current date; line 2i,
projected effective date of next reexamination is equal to a date 12 month from the
date listed on line 2b; and any line between 2q – 2u (PHA use only) contains the
words “Pending Litigation.”
23. When the Identity Verification Report is Updated. Below is guidance to explain how the
Identity Verification report is updated.
Failed EIV Pre-Screening Report
a. When the PHA corrects or updates information reported on section 2 or 3 of the
form HUD-50058, EIV copies the data from PIC on a nightly basis. However, the
Failed EIV Pre-Screening Report is updated on a weekly basis, on every
Saturday morning upon successful completion of EIV’s weekend summarization
job. PHAs are able to view the updated report on the following Monday.
Failed SSA Identity Test Report
b. When the PHA corrects or updates PII reported on section 3 of the form HUD-
50058, EIV copies the data from PIC on a nightly basis. However, the Failed
SSA Identity Test Report is updated once the following actions occur:
i. The updated PII is submitted to SSA for verification in the month following
the month in which the updated form HUD-50058 was successfully
submitted to PIC; and SSA returns the results (verified, failed, or deceased)
of the data matching process to EIV; or
ii. SSA updates the PII reported on its records and this information matches the
PII reported on the form HUD-50058 when HUD submits the tenant PII to
SSA for verification; and
iii. Successful completion of the EIV’s weekend summarization job.
After the above actions occur, PHAs are able to view the updated report the following
Monday.
Note: When an updated form HUD-50058 to correct a tenant’s PII is successfully
submitted to PIC or a tenant’s SSN is corrected using the PIC Tenant ID
Management tool, the tenant’s EIV identity verification status will change to
Pending from Failed. This action is confirmation that the PHA has successfully
submitted an updated form HUD-50058 to PIC and that HUD has flagged the
24
tenant record for data matching with SSA during the next monthly data matching
process. For example, updated PII on forms HUD-50058 successfully submitted
to PIC in January will be matched with SSA in February. These updated
households will not appear on the Pending Verification Report unless these
households were scheduled for the original quarterly computer matching process
in accordance with the HUD-SSA Computer Matching Schedule in Paragraph 17
of this notice.
24. Penalties for Non-Compliance with Use of EIV’s Identity Verification Report. HUD will
monitor each PHA’s Identity Verification Report on a quarterly basis and notify affected
PHAs of the need to correct deficiencies and if requested by HUD, provide documentation
and/or certification of PHA-implemented corrective action(s). PHAs may be subject to
sanctions for noncompliance with this notice.
25. For inquiries about this Notice contact: Your local HUD field office or Rochelle Katz of
HUD Headquarters’ Office of Public and Indian Housing, Real Estate Assessment Center
Programs at 202-475-4967, or via email at: EIV_HELP@HUD.GOV. Persons with hearing
or speech impairments may access this number via TTY by calling the Federal Information
Relay Service at 800-877-8339.
26. Paperwork Reduction. The information collection requirements contained in this notice
have been approved by the Office of Management and Budget (OMB under the Paperwork
Reduction Act of 1995 (44 U.S.C. 3520) and assigned OMB control number(s) 2577-0083
and 2577-0267. In accordance with the Paperwork Reduction Act, HUD may not conduct or
sponsor, and a person is not required to respond to, a collection of information unless the
collection displays a currently valid OMB control number.
______________/s/___________________
Dominique Blom
General Deputy Assistant Secretary
for Public and Indian Housing
Source: Legislative text reproduced verbatim
Plain English
PIH Notice 2018-24 establishes the procedures public housing agencies (PHAs) must follow to verify Social Security Numbers and SS/SSI benefits for applicants and participants in HUD rental assistance programs, including Public Housing, Housing Choice Voucher, and Project-Based programs. It requires PHAs to use HUD's Enterprise Income Verification (EIV) system as the primary tool for confirming tenant income and identity, and sets out consequences—ranging from denial of assistance to termination—when households fail to meet SSN disclosure requirements. PHAs that do not comply with these requirements may face sanctions or disallowed costs from HUD.
Written by anthropic/claude-sonnet-4.6 · Reviewed on October 7, 2026
Plain English — not legal advice.
For Property Managers
Under PIH Notice 2018-24, Section 8 property owners and landlords participating in HUD rental assistance programs should be aware that PHAs are required to verify tenant SSNs and SS/SSI benefits through the EIV system before and during tenancy. Compliant program administrators maintain accurate tenant records on form HUD-50058, use EIV's Identity Verification Report monthly, and address discrepancies within 30 calendar days. Landlords receiving Housing Assistance Payments (HAP) should understand that overpayments identified through this process may be subject to recovery.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
For Tenants
PIH Notice 2018-24 outlines the rights and obligations of participants in Public Housing, Housing Choice Voucher, and Project-Based programs regarding SSN disclosure. Participants who cannot immediately provide SSN documentation due to circumstances beyond their control may be entitled to a deferral period of up to 90 days before termination is pursued. Tenants who believe their EIV-reported benefit amounts or personal identifiers are incorrect have the right to dispute that information and may contact their PHA, a local HUD field office, or a tenant-rights organization for guidance on resolving discrepancies.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated October 7, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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