HUD HCV Guidebook § 7.2
Filing Procedures for Discrimination Complaints (HUD HCV Guidebook)
Operative Text
A person who believes that they have been or are about to be injured by a discriminatory housing practice may file a complaint with HUD’s Office of Fair Housing and Equal Opportunity (FHEO). HUD accepts complaints alleging discrimination in violation of the Fair Housing Act, Title VI, Section 504, the ADA, the Age Discrimination Act, VAWA, and other Federal civil rights laws. HUD accepts complaints alleging discrimination using form HUD-903.1, “Housing Discrimination Claim Form,” which is easy to complete and may be submitted at a HUD field office, through electronic submission online, by U.S. mail, or over the telephone. The complaint form can be accessed here: https://www.hud.gov/program_offices/fair_housing_equal_opp/online-complaint. 153 24 CFR 1.7(b); 8.56(c); 103 Subpart B. Fair Housing and Nondiscrimination Requirements 41 US Department of Housing and Urban Development April 2025
Under HUD Housing Choice Voucher Guidebook § 7.2, any person who believes they have experienced or are about to experience a discriminatory housing practice has the right to file a formal complaint with HUD's Office of Fair Housing and Equal Opportunity (FHEO). The provision covers a broad range of federal civil rights laws, including the Fair Housing Act, Title VI, Section 504, the ADA, the Age Discrimination Act, and VAWA. Complaints can be submitted using form HUD-903.1 through multiple channels: in person at a HUD field office, online, by mail, or by telephone.
Plain English — not legal advice.
Under § 7.2 of the HUD Housing Choice Voucher Guidebook, housing providers participating in the voucher program are subject to federal civil rights laws, and any person who believes they have been treated in a discriminatory manner may file a complaint directly with HUD's FHEO. Compliant operators generally maintain nondiscriminatory policies and practices across all aspects of tenancy, from application through occupancy, to reduce the likelihood of a complaint being filed. Keeping clear records of decisions and applying consistent criteria to all applicants and tenants reflects the kind of operational standard contemplated by this provision.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section 7.2 of the HUD Housing Choice Voucher Guidebook establishes that tenants or prospective tenants who believe they have faced housing discrimination—including on the basis of race, disability, sex, national origin, or other protected characteristics—have the right to file a complaint with HUD's Office of Fair Housing and Equal Opportunity using form HUD-903.1. Complaints can be submitted online at HUD's official complaint portal, by mail, by phone, or in person at a local HUD field office, making the process accessible through multiple channels. Tenant-rights organizations and legal aid offices can help individuals understand whether a situation may fall under the federal civil rights laws referenced in this provision before or during the complaint process.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 26, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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