HUD Handbook 7465.1 § 4-1
APPLICANT EVALUATION (HUD Public Housing Occupancy Handbook 7465.1)
Operative Text
a. POLICY
(1) PHAs must evaluate each applicant to determine
whether the applicant would be reasonably expected
to have a detrimental effect on the other tenants
or on the project environment. The PHA must deny
admission to any applicant whose habits and
practices may be expected to have a detrimental
effect on other tenants or on the project
environment.
(2) The PHA must make an informed judgment about the
applicant's suitability as a tenant and must
assure that selection among otherwise eligible
applicants is objective and reasonable. This
includes:
(a) examining the applicant's history of meeting
financial obligations, especially rent.
(b) determining whether the applicant has a
history of:
o disturbing the neighbors;
o destroying property;
o living or housekeeping habits which
could adversely affect the health,
safety, or welfare of other tenants; or
o criminal activity, especially involving
violence.
(3) The PHA may also deny admission to applicants who:
(a) currently owe rent or other amounts to the PHA
in connection with the public housing or
Section 8 programs. (But see discussion
section, item 6.)
(b) have committed fraud in connection with any
Federal housing assistance program.
(4) PHAs may not require that:
(a) applicants have a minimum income;
(b) applicants work;
(c) applicants participate in a job training
program; or that
(d) those who are eligible for various welfare or
benefit programs apply for and receive those
benefits (although the PHA may encourage them
to apply).
(5) PHAs must consider only information that is
reasonably related to the individual's attributes
- not what might be attributed to a particular
group or class.
(a) Federal law prohibits discrimination based on
race color, creed, religion, national origin,
sex, age, or handicap.
(b) The PHA may not exclude applicants because
they:
o have children;
o have children born out of wedlock;
o are on welfare; or
o are students.
(6) The PHA may not charge the applicant for the costs
involved in the evaluation. In particular, the
PHA may not charge for processing the application
or for doing a credit check.
b. DISCUSSION
(1) A thorough evaluation of applicants is one of the
PHA's most important jobs. It is essential in
maintaining well-managed projects.
(2) If an evaluation of a particular applicant turns
up something detrimental, the PHA may need to do a
more complete investigation of that applicant.
(3) Some acceptable forms of applicant evaluation are:
(a) interviewing the applicant;
(b) checking with a current or previous landlord;
(c) contacting employers;
(d) getting information from social workers,
police departments, or parole officers;
(e) doing a credit check; and
(f) making a home visit.
(4) A home visit can be especially useful in assessing
living and housekeeping habits. However, PHAs
should be sensitive to differences in lifestyles
and focus on identifying behavior that would pose
a health hazard or be destructive to property or a
nuisance to other tenants.
(5) PHAs with long waiting lists may prefer to do an
initial assessment of a family's suitability at
the time of application, but wait to do a more
complete evaluation until shortly before
admission. By doing this the PHA avoids the time
and expense involved in evaluating applicants who
will drop from the waiting list before their names
can be reached. However, in deciding whether to
delay a thorough evaluation, PHAs should bear in
mind the applicant's interest in knowing as soon
as possible whether he or she is likely to be
admitted.
(6) As an alternative to denying admission to an
applicant who owes the PHA money, the PHA may
offer the applicant the opportunity to enter into
an agreement to pay the amount owed. This could
involve setting up a specific timetable and
incorporating that timetable into the lease.
(7) Lack of a credit history (as opposed to a poor
credit history) is not sufficient justification to
reject an applicant.
(8) PHAs may deny admission if there is an indication
that the use of alcohol or drugs would likely
result in conduct that would adversely affect the
project environment.
(9) PHAs may not deny admission based solely on an
association between the applicant and a person who
will not reside in the unit.
(10) PHAs may consider an applicant's arrest record,
but should be careful about making a determination
based solely on an arrest record if no convictions
followed.
(11) A criminal record should not automatically exclude
an applicant from consideration. The PHA should
determine whether the person would be a suitable
tenant.
(12) The same standards of tenant suitability that the
PHA uses for applicants should be used in
evaluating a person who is joining a family
already in occupancy. The PHA should determine
that the person meets its standards prior to
adding the person's name to the family's lease.
c. REFERENCES
24 CFR 960.204, 960.205
Federal civil rights laws listed in paragraph 1-3(c)HUD Handbook 7465.1 REV-2 CHG-2 § 4-1 establishes the framework Public Housing Authorities (PHAs) must follow when evaluating applicants for public housing. PHAs are required to assess each applicant's suitability based on individual history — such as rental payment records, prior conduct, and criminal background — while strictly prohibiting discrimination based on protected characteristics like race, sex, age, handicap, or family status. The provision also bars PHAs from imposing requirements such as minimum income thresholds, employment status, or program participation as conditions of eligibility, and prohibits charging applicants any fees for the evaluation process itself.
Plain English — not legal advice.
PHAs operating under HUD Handbook 7465.1 REV-2 CHG-2 § 4-1 generally maintain documented, objective screening criteria applied consistently to all applicants, ensuring that suitability determinations are grounded in individual history rather than group characteristics. Compliant operators typically review rental payment history, prior landlord references, and relevant criminal records while avoiding automatic exclusions — for example, a criminal record alone does not disqualify an applicant without a broader suitability assessment. PHAs also commonly offer repayment agreements as an alternative to outright denial when an applicant owes outstanding balances, and they do not charge applicants for application processing or credit checks.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Under HUD Handbook 7465.1 REV-2 CHG-2 § 4-1, applicants for public housing have the right to be evaluated as individuals — a PHA may not reject someone solely because of family status, welfare receipt, student status, or lack of a credit history, nor may it charge fees for the application or screening process. Applicants who are denied based on criteria that appear to conflict with this provision's anti-discrimination requirements or its limits on permissible screening factors may have grounds to challenge that decision through the PHA's grievance process or by filing a complaint with HUD. Tenant-rights organizations and legal aid services can help applicants understand whether a denial appears consistent with the standards set out in § 4-1 and what administrative or legal avenues may be available.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 26, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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