HUD Handbook 7465.1 § 2-1
TAKING APPLICATIONS (HUD Public Housing Occupancy Handbook 7465.1)
HUD guidance — not codified law
In Force
Verified 9/25/2026 · Next check 10/2/2026
effective 9/25/2026FederalSection 8 HCVOperative Text
HUD Handbook 7465.1 § 2-1
a. POLICY
(1) Before a PHA can put a family on the waiting list
or admit a family as a tenant, it must obtain a
written application which includes all the
information the PHA needs to determine whether the
family can be admitted, what kind of unit it will
need, what priority it will have for admission,
and what rent it will pay.
(2) Unless the waiting list is closed, a PHA must
accept an application from a person or family
which wants to apply, even if an informal
discussion indicates that the applicant may not be
eligible.
(3) The application must be dated, time-stamped, and
referred to a central tenant selection and
assignment office for processing.
(4) All applications must be processed to the extent
necessary to determine whether the applicant is
eligible.
(5) If the PHA has general occupancy projects
constructed prior to 1978, the PHA must notify
applicants with children under age seven of the
dangers of lead-based paint poisoning and whether
blood lead level screening is available for those
children. If blood lead level screening is
available, the applicant must be advised to notify
the PHA if any of the applicant's children under
seven who are tested has an elevated blood lead
level.
(6) Prior to taking applications and during periods
when application taking is suspended, PHAs may
maintain a list of names, addresses, and telephone
numbers of persons who are interested in admission
and apparently eligible. The PHA should make it
clear that this does not constitute an application
and does not determine the date and time for
purposes of position on the waiting list. (See
paragraph 2-3 for a discussion on closing and
reopening waiting lists.)
b. DISCUSSION
(1) HUD does not provide PHAs with a standard
application form. The PHA may develop its own
form or other method of organizing the
information, or use a form or method that another
PHA or entity has developed.
(2) The application may be filled out by the applicant
or by the interviewer. In either case, skillful
interviewing by the PHA can often provide
information which the PHA needs but the applicant
might fail to report.
(3) PHAs would usually need to collect the following
information:
(a) The names of all persons who would be living
in the unit, their sex, date of birth, and
relationship;
(b) The applicant's address and a telephone
number;
(c) Family characteristics (e.g., veteran) or
circumstances (e.g. , living in substandard
housing) which would qualify for tenant
selection preferences;
(d) Information about previous landlords and
anyone else the PHA would want to contact to
determine the applicant's suitability for
admission;
(e) An estimate of the family's anticipated
income for the next twelve months and the sources
of that income;
(f) The names of employers, banks, and any other
information the PHA would need to verify the
applicant's income and deductions, and to
verify the family composition; and
(g) The names and telephone numbers of persons to
contact in an emergency. This would be
especially important for elderly and
handicapped applicants.
(4) In conjunction with taking the application, the
PHA should request whatever documentation it will
need (e.g.. birth certificates, tax returns) to
verify the information the applicant has provided.
The PHA may want to make copies of the documents
or notations about their content.
(5) In addition to obtaining information from the
applicant, the PHA should describe the public
housing program and its requirements and provide
specific information on the distribution of units
by number of bedrooms. The PHA should also answer
any questions the applicant might have.
(6) The PHA should inform applicants about other
housing assistance programs the PHA operates
(e.g., Section 8 Existing) and, if a family is
interested, advise them how to apply.
(7) The PHA should, where possible, provide materials
for sight-impaired and hearing-impaired persons.
(8) PHAs may take applications at more than one
location as long as the processing occurs at one
place.
(a) A PHA serving a large jurisdiction may want
to take applications in outlying areas on
specific days.
(b) PHAs may make special arrangements to take
the applications of persons who are unable to
come to the PHA offices, such as handicapped
or disabled persons.
(9) PHAs which maintain a list of names, addresses,
and telephone numbers of interested persons during
periods when application taking is suspended
should:
(a) Either put everyone who is interested on the
list or have clear and objective criteria for
refusing to do so; and
(b) Establish procedures for notifying those on
the list that they may apply once application
taking is resumed. Everyone on the list
should be notified simultaneously.
(10) PHAs should be careful to avoid discouraging
families from applying for public housing or
rejecting applicants out of hand based on their
"apparent ineligibility."
c. REFERENCES
Annual Contributions Contract, Section 208
Federal civil rights laws listed in paragraph 1-3(c)
24 CFR 1.4
24 CFR 1.6
24 CFR 100
24 CFR 107.30
24 CFR 960
24 CFR 965, Subpart H (51 FR 5677)Source: Legislative text reproduced verbatim
Effective Timeline
Current
Sep 25, 2026
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