24 C.F.R. § 960.607
§ 960.607 Assuring resident compliance. (24 CFR Part 960)
Operative Text
(a) Acceptable documentation demonstrating compliance. (1) If qualifying activities are administered by an organization other than the PHA, a family member who is required to fulfill a service requirement must provide one of the following: (i) A signed certification to the PHA by such other organization that the family member has performed such qualifying activities; or (ii) A signed self-certification to the PHA by the family member that he or she has performed such qualifying activities. (2) The signed self-certification must include the following: (i) A statement that the tenant contributed at least 8 hours per month of community service not including political activities within the community in which the adult resides; or participated in an economic self-sufficiency program (as that term is defined in 24 CFR 5.603(b)) for at least 8 hours per month; (ii) The name, address, and a contact person at the community service provider; or the name, address, and contact person for the economic self-sufficiency program; (iii) The date(s) during which the tenant completed the community service activity, or participated in the economic self-sufficiency program; (iv) A description of the activity completed; and (v) A certification that the tenant's statement is true. (3) If a PHA accepts self-certifications under paragraph (a)(1)(ii) of this section, the PHA must validate a sample of such self-certifications using third-party certification described in paragraph (a)(1)(i) of this section. (b) PHA notice of noncompliance. (1) If the PHA determines that there is a family member who is required to fulfill a service requirement, but who has violated this family obligation (noncompliant resident), the PHA must notify the tenant of this determination. (2) The PHA notice to the tenant must: (i) Briefly describe the noncompliance; (ii) State that the PHA will not renew the lease at the end of the twelve month lease term unless: (A) The tenant, and any other noncompliant resident, enter into a written agreement with the PHA, in the form and manner required by the PHA, to cure such noncompliance, and in fact cure such noncompliance in accordance with such agreement; or (B) The family provides written assurance satisfactory to the PHA that the tenant or other noncompliant resident no longer resides in the unit. (iii) State that the tenant may request a grievance hearing on the PHA determination, in accordance with part 966, subpart B of this chapter, and that the tenant may exercise any available judicial remedy to seek timely redress for the PHA's nonrenewal of the lease because of such determination. (c) Tenant agreement to comply with service requirement. If the tenant or another family member has violated the service requirement, the PHA may not renew the lease upon expiration of the term unless: (1) The tenant, and any other noncompliant resident, enter into a written agreement with the PHA, in the form and manner required by the PHA, to cure such noncompliance by completing the additional hours of community service or economic self-sufficiency activity needed to make up the total number of hours required over the twelve-month term of the new lease, and (2) All other members of the family who are subject to the service requirement are currently complying with the service requirement or are no longer residing in the unit.
Under 24 CFR Part 960 § 960.607, public housing residents who are subject to a community service or economic self-sufficiency requirement must document their compliance through either a third-party certification from the qualifying organization or a detailed self-certification that includes the provider's contact information, dates of activity, a description of the work, and a truthfulness attestation. If a public housing authority (PHA) finds that a required family member has not met the obligation, it must issue a written notice describing the noncompliance and explaining that the lease will not be renewed unless the household either enters into and fulfills a written cure agreement or confirms the noncompliant member no longer lives in the unit. PHAs that accept self-certifications are also required to validate a sample of those submissions against third-party records.
Plain English — not legal advice.
Public housing authorities operating under 24 CFR Part 960 § 960.607 generally maintain clear documentation procedures that specify which form of compliance verification—third-party certification or self-certification—they will accept, and they validate a random sample of self-certifications against external sources. When a noncompliance determination is made, compliant operators issue a written notice that describes the violation, outlines the conditions under which the lease may still be renewed, and informs the resident of their right to a grievance hearing under 24 CFR Part 966, Subpart B. Operators also ensure that any cure agreement is documented in writing and that all other household members subject to the requirement are actively meeting it before a lease renewal is processed.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Under 24 CFR Part 960 § 960.607, if you are subject to a community service or economic self-sufficiency requirement, you have the right to receive written notice from your PHA before any nonrenewal decision is finalized, and that notice must explain the specific noncompliance and describe the paths available to preserve your tenancy. If you receive such a notice, the regulation provides that you may request a grievance hearing through the process established under 24 CFR Part 966, Subpart B, and you may also pursue any available judicial remedy to challenge the PHA's nonrenewal determination. Tenant-rights organizations familiar with public housing rules can help you understand what documentation is required, how the grievance process works, and what options may be available to you under § 960.607.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 4, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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