24 C.F.R. § 960.208
§ 960.208 Notification to applicants. (24 CFR Part 960)
Operative Text
(a) The PHA must promptly notify any applicant determined to be ineligible for admission to a project of the basis for such determination, and must provide the applicant upon request, within a reasonable time after the determination is made, with an opportunity for an informal hearing on such determination. (b) When a determination has been made that an applicant is eligible and satisfies all requirements for admission, including the tenant selection criteria, the applicant must be notified of the approximate date of occupancy insofar as that date can be reasonably determined.
Under 24 CFR Part 960 § 960.208, public housing authorities are required to take two distinct notification actions depending on the outcome of an eligibility determination. When an applicant is found ineligible, the housing authority must promptly communicate the specific reason for that decision and, if the applicant requests it, provide an opportunity for an informal hearing within a reasonable timeframe. When an applicant is found eligible and meets all admission requirements, the housing authority must inform that applicant of an approximate move-in date to the extent one can be reasonably projected.
Plain English — not legal advice.
Public housing authorities and property managers operating under 24 CFR Part 960 § 960.208 generally maintain documented procedures for issuing timely denial notices that clearly state the basis for ineligibility. Compliant operators also have a process in place to schedule and conduct informal hearings when requested by denied applicants within a reasonable period after the determination. For applicants who clear all eligibility and tenant-selection criteria, operators typically issue a notice that includes an estimated occupancy date as soon as that information can be reasonably established.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Under 24 CFR Part 960 § 960.208, applicants who are denied admission to a public housing project have the right to know the specific reason for that denial and to request an informal hearing to challenge the determination. If you believe a denial was issued without a stated basis or that a hearing request was ignored or unreasonably delayed, raising this as a procedural violation may be relevant in any subsequent review process. Applicants who have been found eligible are also entitled to notice of an approximate occupancy date; tenant-rights organizations or a local rent board, where applicable, can help clarify what options are available if these notification requirements appear not to have been followed.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 4, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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