24 C.F.R. § 100.65
§ 100.65 Discrimination in terms, conditions and privileges and in services and facilities. (24 CFR Part 100)
Operative Text
(a) It shall be unlawful, because of race, color, religion, sex, handicap, familial status, or national origin, to impose different terms, conditions or privileges relating to the sale or rental of a dwelling or to deny or limit services or facilities in connection with the sale or rental of a dwelling. (b) Prohibited actions under this section include, but are not limited to: (1) Using different provisions in leases or contracts of sale, such as those relating to rental charges, security deposits and the terms of a lease and those relating to down payment and closing requirements, because of race, color, religion, sex, handicap, familial status, or national origin. (2) Failing or delaying maintenance or repairs of sale or rental dwellings because of race, color, religion, sex, handicap, familial status, or national origin. (3) Failing to process an offer for the sale or rental of a dwelling or to communicate an offer accurately because of race, color, religion, sex, handicap, familial status, or national origin. (4) Limiting the use of privileges, services or facilities associated with a dwelling because of race, color, religion, sex, handicap, familial status, or national origin of an owner, tenant or a person associated with him or her. (5) Denying or limiting services or facilities in connection with the sale or rental of a dwelling, because a person failed or refused to provide sexual favors. (6) Conditioning the terms, conditions, or privileges relating to the sale or rental of a dwelling, or denying or limiting the services or facilities in connection therewith, on a person's response to harassment because of race, color, religion, sex, handicap, familial status, or national origin. (7) Subjecting a person to harassment because of race, color, religion, sex, handicap, familial status, or national origin that has the effect of imposing different terms, conditions, or privileges relating to the sale or rental of a dwelling or denying or limiting services or facilities in connection with the sale or rental of a dwelling.
Under 24 CFR Part 100 § 100.65, housing providers are prohibited from treating people differently in the terms, conditions, or privileges of a sale or rental based on protected characteristics such as race, religion, sex, disability, familial status, or national origin. This covers a wide range of conduct, from writing unequal lease terms or security deposit requirements, to delaying maintenance, to withholding amenities or services. The rule also extends to harassment that effectively alters the conditions of someone's housing, and to situations where access to services is conditioned on tolerating harassment or providing sexual favors.
Plain English — not legal advice.
Operators covered by 24 CFR Part 100 § 100.65 generally apply uniform lease terms, security deposit amounts, maintenance response timelines, and access to amenities regardless of a resident's or applicant's protected class. Compliant property managers also ensure that offers to buy or rent are processed and communicated accurately and without delay for all parties. Training staff to recognize that harassment—whether by employees or third parties—can itself constitute a fair housing violation under this section is a common element of a compliance program.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
24 CFR Part 100 § 100.65 gives renters and buyers the right to equal treatment in lease terms, maintenance, amenities, and other housing services, free from discrimination based on protected characteristics. If a housing provider imposes different conditions, withholds repairs, restricts access to facilities, or subjects someone to harassment that affects their housing conditions, those actions may constitute violations of this provision. Tenants who believe their rights under § 100.65 have been violated can file a complaint with HUD, raise the violation through a local fair housing agency, or consult a tenant-rights organization to learn about available options.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 5, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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