Palmyra, N.Y., Code of Ordinances ch. 99 (eCode360 ed. 2026) § 99-4
Complaint of violation; procedure
Operative Text
A. Any persons wishing to file a complaint concerning discrimination in the sale or rental of housing must present information concerning the alleged violation(s) to the local designated fair housing officer. (1) Each complaint shall be filed on a housing discrimination complaint form (see Attachment A) and contain substantially the following information: (a) The name and address of the person aggrieved (complainant). (b) The name and address of the person against whom the complaint is filed (respondent). (c) A description and address of the dwelling, which involves the alleged discriminatory housing practice. (d) A concise statement of the facts, including dates, constituting the alleged discriminatory housing practice. (2) The complaint must be filed no later than 180 days after the alleged discriminatory housing practice occurred. B. Upon the filing of a complaint and upon any amendment of such a complaint, the designated fair housing officer will notify the respondent of the complaint by certified mail. C. A hearing will be held before the fair housing officer for the purpose of resolving the complaint. The complainant and respondent shall receive notification of hearing date by certified mail. The hearing must be held within 10 days of the mailing of the notification to both parties. At the hearing, the fair housing officer will explain the complaint and relevant law which has allegedly been violated to the respondent. The respondent will have the right to be represented by counsel. If the allegations of the complaint are proven by a preponderance of evidence, the fair housing officer shall describe to the respondent appropriate prescribed action to be taken by the respondent. D. The respondent will be notified by certified mail of the prescribed action. He will have 14 days in which to comply with the prescribed action. The fair housing officer at all times will encourage voluntary cooperation, but will resort to the compulsory processes authorized by § 811 of Title VIII. Further court action will only be done on the request of the complainant. The Assistant Secretary for Equal Opportunity in the Department of Housing and Urban Development will be forwarded a copy of the complaint and all relevant materials at this time.
Palmyra, N.Y., Code of Ordinances ch. 99 § 99-4 establishes the step-by-step process for handling housing discrimination complaints in the Village of Palmyra. A complaint must be submitted on the official housing discrimination complaint form to the local designated fair housing officer within 180 days of the alleged discriminatory act, and must include identifying information about both parties, the property involved, and a factual account of what occurred. Once filed, the respondent is notified by certified mail, a hearing is scheduled within 10 days, and if a violation is found by a preponderance of evidence, the respondent is given 14 days to comply with prescribed corrective action. If voluntary compliance fails, the process can escalate to compulsory measures under federal Title VIII, and the U.S. Department of Housing and Urban Development is copied on the complaint materials.
Plain English — not legal advice.
Under Palmyra, N.Y., Code of Ordinances ch. 99 § 99-4, a property owner or manager named as a respondent in a housing discrimination complaint will receive formal notice by certified mail and must appear at a hearing scheduled within 10 days of that notice. Operators who receive such notice generally review the complaint carefully, gather relevant records, and may choose to be represented by counsel at the hearing. If the fair housing officer finds the allegations proven and prescribes corrective action, the respondent has 14 days to comply; failure to do so can trigger compulsory processes under federal Title VIII and involvement of the U.S. Department of Housing and Urban Development.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Palmyra, N.Y., Code of Ordinances ch. 99 § 99-4 gives individuals who believe they have experienced housing discrimination a formal path to seek resolution through the local designated fair housing officer. A complaint must be filed within 180 days of the alleged discriminatory act using the official housing discrimination complaint form, and must describe the parties, the property, and the specific facts at issue. If the matter is not resolved voluntarily after a hearing, the provision allows for escalation to federal enforcement channels, and tenants or prospective tenants may also wish to consult a tenant-rights organization or contact the U.S. Department of Housing and Urban Development directly to understand the full range of options available to them.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 10, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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