Canandaigua, N.Y., Code of Ordinances ch. 748 § 748-22
Responsibilities of owners
Operative Text
A. Owners of premises shall be responsible for compliance with the minimum housing standards and other designated laws and ordinances and shall remain responsible therefor in addition to the fact that this article and other designated laws and ordinances may also place certain responsibilities on operators and occupants, and in addition to any agreements between owners and operators or occupants as to which party shall assume such responsibility. B. Owners of premises shall be responsible for proper maintenance, condition and operation of supplied facilities, and for furnishing adequate heat and hot water supply in multiple dwellings. Where individual metering of natural gas and electricity is provided, the owner shall not be responsible for the continuation of these services in any case where such service has been discontinued for nonpayment. C. In buildings of five or more units the name of the owner of the premises and the name of any person or firm designated by the owner as being an operator responsible for the care and maintenance of housing used for rental purposes shall be placed in a prominent location inside or outside the structure. Such information shall be placed on a card no smaller than three inches by five inches. The information card shall be protected from the weather and the information placed on it shall be legible at all times. In addition to the name or names required above, the address and telephone number to be used to obtain information or report problems with the premises shall be placed on the information card.
Under Canandaigua Code ch. 748 § 748-22, property owners bear primary responsibility for meeting minimum housing standards regardless of any private agreements they may have with operators or tenants. Owners must maintain supplied facilities and ensure adequate heat and hot water in multi-unit dwellings, though they are not required to continue individually metered gas or electric service that has been shut off for nonpayment. In buildings of five or more units, a weather-protected information card of at least three by five inches must be posted in a prominent location, listing the owner's name, any designated operator's name, and a contact address and phone number for reporting problems.
Plain English — not legal advice.
Owners operating under Canandaigua Code ch. 748 § 748-22 generally keep documentation showing that all supplied facilities are properly maintained and that heat and hot water are consistently provided in multi-unit dwellings. Private lease agreements that shift maintenance duties to a tenant or operator do not relieve the owner of legal responsibility under this provision. For buildings with five or more units, compliant operators post a durable, legible information card in a prominent interior or exterior location that includes the owner's name, any designated operator's name, a contact address, and a phone number — and they verify that the card remains readable and weather-protected over time.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Under Canandaigua Code ch. 748 § 748-22, tenants in rental properties have the assurance that the owner — not just an on-site manager — is legally responsible for minimum housing standards, proper facility maintenance, and adequate heat and hot water in multi-unit buildings. In buildings of five or more units, a posted information card should be visible and legible, giving tenants a direct contact name, address, and phone number for reporting maintenance concerns. Tenants who believe these standards are not being met may consider contacting the local code enforcement office, reaching out to a tenant-rights organization, or consulting with an attorney familiar with Canandaigua housing ordinances to understand available options.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 7, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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