South Hadley, Mass., Code of Bylaws ch 136 § 136-9
Tenant information (South Hadley Residential Short-Term Rental Units)
Operative Text
The owner shall be required to distribute to tenants, or maintain documents on the premises for use by the tenants, the following information: 1) instructions for disposal of trash/waste per the Town's rules and regulations; 2) an emergency-exit diagram; 3) contact information for the owner or agent who is available to respond to all emergencies and problems which may arise during the rental period; 4) a copy of the short-term rental license issued by the Town of South Hadley; and 5) a copy of South Hadley General Bylaw Chapter 179 , Nuisances.
South Hadley, Mass., Code of Bylaws CH. 136 § 136-9 requires that short-term rental owners make five specific documents available to tenants — either by distributing them directly or keeping them on the premises. These documents include trash disposal instructions, an emergency-exit diagram, emergency contact information, a copy of the rental license, and a copy of the town's nuisance bylaw. The rule ensures tenants have access to key safety, operational, and legal information during their stay.
Plain English — not legal advice.
Under CH. 136 § 136-9, compliant short-term rental operators generally ensure that all five required documents are either handed to tenants at check-in or kept in an accessible location on the property. This typically means posting or compiling the trash disposal rules, an emergency-exit diagram, emergency contact details, the current short-term rental license, and a copy of Chapter 179 (Nuisances) in a visible or easily found spot. Keeping these materials current — particularly the license and contact information — is a routine part of maintaining compliance with South Hadley's short-term rental requirements.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
CH. 136 § 136-9 gives tenants the right to access five specific documents during a short-term rental stay in South Hadley, including emergency exit information, trash disposal instructions, and a copy of the property's rental license. If these materials are not present or available on the premises, that may represent a violation of the town's short-term rental regulations. Tenants who believe this provision has not been met can contact the Town of South Hadley's relevant licensing or code enforcement office, or reach out to a local tenant-rights organization to understand available options.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 11, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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