South Hadley, Mass., Code of Bylaws ch 136 § 136-10
Records (South Hadley Residential Short-Term Rental Units)
Operative Text
The Licensee shall keep accurate books and records of all rentals, including the name and address of the tenant based on a legal form of identification, the length of stay and the rent charged. Said records must be made available to the Town upon request and shall be retained for a period of three years from the date of the transaction.
South Hadley, Mass., Code of Bylaws CH. 136 § 136-10 requires rental licensees to maintain accurate records covering each tenancy, including the tenant's name and address (verified by a legal form of identification), the duration of the stay, and the rent charged. These records must be kept for at least three years from the date of each transaction. The Town of South Hadley may request access to these records at any time.
Plain English — not legal advice.
Under CH. 136 § 136-10, compliant rental operators in South Hadley maintain a contemporaneous recordkeeping system that captures each tenant's name, address, identification source, length of stay, and rent amount for every rental transaction. These records are preserved for a minimum of three years and are organized so they can be produced promptly when the Town requests them. Operators generally verify tenant identity using a recognized legal form of identification at the time of rental and document that verification in their files.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section 136-10 of South Hadley's rental bylaws places the recordkeeping obligation squarely on the licensee, not the tenant, but the provision does affect tenants indirectly: landlords are required to record accurate information about each tenancy, including the rent actually charged. If a tenant believes their landlord is misrepresenting rental terms or failing to comply with this provision, they may raise the issue with the Town of South Hadley, which has the authority to request and review these records. Tenant-rights organizations familiar with Massachusetts housing law can help explain how this recordkeeping requirement intersects with other tenant protections.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 11, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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