Newburyport, Mass., Code of Ordinances ch. 9, art. XI (2026) § 9-304

(a) All STRUs. The STRU has been registered pursuant to section 9-307 , excepting those to be rented for 14 days a year or fewer annually.
(b) Operator certification. An operator shall certify under penalty of perjury at the time of registration of a STRU that the following facts are true:
(1) The operator is the record owner of the dwelling unit offered as an STRU, or is legally authorized to act in relation to the STRU as the record owner; and
(2) Offering the dwelling unit as an STRU complies with all applicable deed restrictions, mortgage covenants, condominium bylaws, or other governing legal documents.
(c) Local contact. At the time of registration of an STRU, the operator shall provide their name and contact information (including a telephone number),and, in the event the operator is unable to respond in person to any problems or emergencies that may arise regarding the STRU when it is being occupied by guests, the name and contact information (including a telephone number) of the emergency contact. The operator or emergency contact shall be available twenty-four (24) hours per day to respond to guests, neighbors, and city officials, and it shall be a violation of this article if the operator or emergency contact does not respond within three (3) hours of being contacted by a city official or the police department.
(d) No outstanding violations. An STRU shall not be subject to any outstanding building, sanitary, zoning, or fire code notices of violation, orders of abatement, stop work orders, or other any requirements, laws or regulations that concerns the STRU or may in any manner impede or prohibit the operator from offering the dwelling unit as a short-term rental in compliance with this article, the Newburyport zoning ordinance, and all permits and approvals issued thereunder. If a notice of such violation or other order is duly issued after the dwelling unit has been listed on the short-term rental registry, the licensing board or its designee may suspend registration of such dwelling unit on the short-term rental registry until the corresponding violation has been cured or such order is otherwise resolved to abate any violations of law or regulation. Any city officer or department issuing said notice of violation or other order shall notify the licensing board and the enforcement agent in writing of the nature of the violation and its resolution, if any, within five (5) business days of such issuance and/or resolution.
(e) Compliance and relationship with other laws. Operators shall comply with all applicable federal, state and local laws and regulations, including, but not limited to, the Fair Housing Act, G.L. c. 1518 and local equivalents and regulations related thereto, fire codes, health codes, zoning ordinances, the commonwealth's lodging house licensing statutes, and all other regulations applicable to residential dwellings and the provision of lodging.
(f) No illegal discrimination between or against guests. Operators shall not discriminate between or against guests on the basis of race, color, religious creed, national origin, immigration status, sex, age, ancestry, sexual orientation, gender identity and expression, marital, family or military status, or source of income or disability with respect to housing, employment, education, public accommodations, city services, insurance, banking, credit, and healthcare.
(g) Retention of records. The operator shall retain and make available to the licensing board, or its designee, upon written request, documents that demonstrate compliance with all provisions this article, including but not limited to: documentation of the number of days that operator has resided during the past year or will reside in the dwelling unit in the year of registration; legal instruments evidencing that the operator is the record owner of the dwelling unit offered as an STRU; and documentation of the number of days during the year of registration that the dwelling unit was: (i) offered, and (ii) rented, as an STRU. The operator shall retain such records for a period of three (3) years from expiration of the yearly license to which they relate.
(h) Special conditions. The licensing board may require, as a condition of any license issued under this article, that specific improvements be made within the structure, or otherwise on the premises, as identified in the drawings submitted pursuant to section 9-307 , below, and as required by the building commissioner, fire prevention officer, and/or zoning administrator to achieve compliance with applicable law.
(i) Registration number. The operator shall include the registration number issued by the city on any listings offering the dwelling unit as an STRU, including by booking agents when their policies so permit, and shall, in all cases, post a sign inside such dwelling unit providing information on the location of all fire extinguishers, fire exits, and pull fire alarms in such dwelling unit.