New Marlborough, Mass., Protective By-Laws § 24 (2024) § 24.3
REQUIREMENTS
Operative Text
24.3.1 Registration. A registration process will be defined and administered
by the Town Clerk. An Owner must register a qualified STR property
with the Town Clerk annually. Registration information must include
the following:
a. The Owner’s name and address. If the Owner is an LLC or a
corporation, the names of each of the members of the LLC or the
names of the officers and shareholders of the corporation must be
identified.
b. STR street address.
c. Emergency contact information for the Owner.
d. Emergency contact information for the Caretaker, if applicable.
e. The number of bedrooms in a STR or an Owner-adjacent STR.
f. Certification that the STR is equipped functional smoke detectors,
carbon monoxide alarms and at least one visible, properly
maintained and charged multi-purpose fire extinguisher on each
floor of the STR.
g. Certification that the water quality of well water systems are
tested annually.
h. An annual registration fee of $250 will be assessed by the Town.
The annual STR registration fee may be adjusted from time to
time in the discretion of the Select Board.
24.3.2 Inspection. A STR may be subject to a safety inspection by an
authorized agent of the Town from time to time in the Town’s
discretion subject to reasonable notice. All records regarding these
requirements must be maintained onsite and available for inspection.
24.3.3 Insurance. An Owner must maintain liability insurance appropriate
to cover the STR use.
24.3.4 Parking. An Owner must comply with Section 7.3 of these
Protective Bylaws. In addition, an Owner engaged in STR use must
also provide at least one off street parking space per bedroom offered
for STR use.
24.3.5 Instructions. An Owner must provide written instructions
electronically and in a prominent location in the STR regarding the
following:
a. Waste and recycling disposal.
b. Owner and/or Caretaker emergency contact information (phone
number, cell phone number and email address).
c. The name, contact information and code for any monitored alarm
system.
d. Locations of portable fire extinguishers.
e. Notice that dog owners, when in occupancy, must be able to
produce a Rabies certificate.
f. Notice that dogs must be leashed when outdoors or otherwise
restricted to a secure fence enclosure.
g. A request to not cause excessive noise after 10:00 pm or before 8:00
am. (Note: There is currently no Town bylaw regulating noise.)
24.3.6 Fire Safety. A STR shall contain in each living space (bedrooms,
living room, kitchen and all other rooms) functional smoke detectors,
carbon monoxide alarms and at least one properly maintained and
charged multi-purpose fire extinguisher per floor. All monitored
alarms need to be registered annually with the Town.
24.3.7 Oversight. An Owner or a Caretaker must be available to physically
respond to an emergency at the STR within one hour.Section 24.3 of New Marlborough's Short-Term Rental by-law establishes a comprehensive set of operating requirements for short-term rental (STR) properties, covering annual registration with the Town Clerk (including a $250 fee), safety inspections, liability insurance, parking, written guest instructions, fire safety equipment, and emergency response availability. Owners of LLCs or corporations must disclose member and officer names as part of registration. The rule also requires annual well-water testing certification and mandates that an owner or caretaker be able to physically reach the property within one hour of an emergency.
Plain English — not legal advice.
Operators of short-term rentals in New Marlborough generally register their property with the Town Clerk each year under § 24.3, submitting required disclosures—including LLC or corporate ownership details—and paying the $250 annual fee. Compliant operators maintain liability insurance, provide at least one off-street parking space per bedroom offered for STR use, and keep fire safety equipment (smoke detectors, CO alarms, and a charged extinguisher per floor) in every living space. They also post written guest instructions prominently and electronically, and ensure that either the owner or a designated caretaker can physically respond to an emergency at the property within one hour.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Guests and neighbors should know that § 24.3 requires STR owners to meet specific safety and operational standards, including functional smoke detectors, carbon monoxide alarms, and fire extinguishers in every living space. Written instructions covering emergency contacts, alarm codes, fire extinguisher locations, and waste disposal must be posted prominently inside the rental. Anyone with concerns about whether a property meets these requirements can contact the New Marlborough Town Clerk, who administers the registration program, or consult a tenant-rights organization for guidance on available options.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 11, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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