Boston, Mass., Mun. Code § 9-14 (2026) § 9-14.5
Requirements for Short-Term Rentals
Operative Text
An operator may only offer one whole unit listing at a given time subject to the following provisions. (A) Registration. Registration pursuant to Subsection 9-14.6. (B) Short-term rental of a limited share unit. An operator may offer his or her limited share unit as a short-term rental for 365 days per year. (C) Short-term rental of a home share unit. An operator may offer his or her home share unit as a short-term rental for up 365 days per year. (D) Short-term rental of an owner-adjacent unit. An operator may offer his or her owner-adjacent unit as a short-term rental for 365 consecutive days per year. (E) Permission of owner. An operator must certify at the time of registration that he or she has the following permissions to offer his or her residential unit as a short-term rental: (1) Operator is the owner of the residential unit offered as a short-term rental; and (2) That offering the residential unit as a short-term rental complies with applicable condominium documents, by-laws or other governing documents. (F) Local contact. When registering, an operator must provide his or her name and contact information, and, in the event the operator is not present during the short-term rental, the name and contact information of an individual who is able to respond in person to any issues or emergencies that arise during the short-term rental within two hours of being notified. Contact information must include a telephone number that is active 24 hours per day to tenants, short-term rental occupants and public safety agencies. This phone number shall be included in the registration of the short-term rental unit at the time of registration. (G) No outstanding violations. The residential unit offered as a short-term rental shall not be subject to any outstanding building, sanitary, zoning or fire code violations, orders of abatement or stop work orders or other requirements, laws or regulations that prohibit the operator from offering the residential unit as a short-term rental. If a violation or other order is issued after the residential unit has been listed on the Short-Term Rental Registry, ISD shall suspend the residential unit’s registration on the Short-Term Rental Registry until the violation has been cured or otherwise resolved. (H) Compliance and interaction with other laws. Operators shall comply with all applicable federal, commonwealth and local laws and codes, including, but not limited to, the Fair Housing Act, M.G.L. Chapter 151B and local equivalents and regulations related thereto, and all other regulations applicable to residential dwellings. The residential unit offered as a short-term rental shall be in compliance with Subsection 9-1.4, Rental Dwelling Unit Delivery Standards. Those residential units offered as short-term rentals that are subject to Subsection 9-1.3, Inspection and Reinspection of Rental Units, shall continue to be subject to the requirements of that Section, including the payment of fees. (I) Retention of records. The operator shall retain and make available to ISD, upon written request, records to demonstrate compliance with this Section, including, but not limited to: records demonstrating number of months that operator has resided or will reside in residential unit; records showing that operator is the owner of residential unit offered as a short-term rental; and records demonstrating number of days per year that residential unit is offered as a short-term rental. The operator shall retain such records for a period of three years from the date the residential unit is registered with ISD. (J) Notifications. (1) The operator shall include the registration number issued by ISD on any listing offering the residential unit as a short-term rental and shall post a sign on the inside of the residential unit providing information on the location of all fire extinguishers in the unit, and, if applicable, the location of all fire extinguishers, fire exits and pull fire alarms in the dwelling. (2) The booking agent shall permit an operator to include the registration number issued by ISD on any listing offering the residential unit as a short-term rental. (3) The operator shall, within 30 days of approved registration, provide notice to abutters of a residential unit that the residential unit has been registered as a short-term residential rental. For the purposes of this Section, an ABUTTER shall be defined as any residential dwelling located within 300 feet of said residential unit.
Boston Municipal Code § 9-14 § 9-14.5 establishes the operating conditions under which a residential unit may be listed as a short-term rental in Boston. Operators are limited to one whole-unit listing at a time, and different unit types—limited share, home share, and owner-adjacent—each carry specific eligibility rules and annual day limits. The provision also sets baseline requirements around registration, local emergency contacts, code compliance, record-keeping, and neighbor notification that apply across all short-term rental types.
Plain English — not legal advice.
Under Boston Municipal Code § 9-14 § 9-14.5, compliant short-term rental operators generally maintain a current registration with ISD, ensure the unit is free of outstanding building, sanitary, zoning, or fire code violations before and during any listing period, and certify ownership and compliance with any applicable condominium or governing documents. Operators also designate a local contact reachable 24 hours a day who can respond in person within two hours, display the ISD-issued registration number on all listings, and post required fire-safety signage inside the unit. Records demonstrating compliance—including residency, ownership, and rental-day counts—are retained for three years and made available to ISD upon written request, and neighbors within 300 feet are notified within 30 days of approved registration.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Boston Municipal Code § 9-14 § 9-14.5 requires that any residential unit offered as a short-term rental be free of outstanding code violations and meet the city's rental dwelling delivery standards, which are protections that can affect the conditions short-term occupants encounter. The provision mandates that a local contact be reachable around the clock and able to respond in person within two hours to issues or emergencies, giving occupants a clear avenue for addressing problems during a stay. Tenants or occupants who believe a short-term rental unit is operating without proper ISD registration, has unresolved code violations, or is otherwise out of compliance with § 9-14.5 may consider contacting ISD directly or reaching out to a local tenant-rights organization to understand available options.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 11, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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