South Holland — Ch. 8.5 Housing § 8.5-121
Complaint
Operative Text
(a) Any person aggrieved in any manner by a violation of any provision of this article may file with the administrator a written verified complaint setting forth his or her grievance within one (1) year after the date of the alleged violation. The complaint shall state, on a printed form provided by the administrator, such detail as to substantially apprise any party properly concerned as to the time, place, and facts surrounding the alleged violation of this article. (b) A complaint may be filed against any person alleged to be engaged, to have engaged, or about to engage in a violation of any provision of divisions 2, 3, or 4 of this article. (c) A complaint may also be filed against any person who directs or controls, or has the right to direct or control, the conduct of another person with respect to any aspect of the sale, rental, advertising or financing of dwellings or the provision of brokerage services relating to the sale or rental of dwellings if that other person, acting within the scope of his or her authority as employee or agent of the directing or controlling person, is engaged, has engaged, or is about to engage, in a discriminatory housing practice.
South Holland Ch. 8.5 Housing § 8.5-121 establishes the formal process for initiating a housing complaint with the administrator. Any person who believes they have been harmed by a violation of the article's housing provisions may file a written, verified complaint within one year of the alleged violation, using a printed form supplied by the administrator. The complaint must describe the time, place, and facts of the alleged violation in enough detail to inform all relevant parties. Complaints may be filed not only against direct violators but also against supervisors, employers, or principals who directed or controlled the conduct of someone engaged in a discriminatory housing practice.
Plain English — not legal advice.
Under South Holland Ch. 8.5 Housing § 8.5-121, property owners and managers should be aware that complaints can be filed against them not only for their own direct actions but also for the conduct of employees or agents acting within the scope of their authority in connection with the sale, rental, advertising, or financing of dwellings. Operators who oversee staff involved in housing transactions generally maintain clear non-discrimination policies and training to reduce the risk of a complaint being filed on the basis of an agent's conduct. Keeping records of transactions, advertising practices, and staff instructions can help demonstrate compliance if a complaint is ever filed.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
South Holland Ch. 8.5 Housing § 8.5-121 gives anyone aggrieved by a housing violation the right to file a written, verified complaint with the administrator within one year of the alleged violation. The complaint is submitted on a form provided by the administrator and must describe the relevant facts, timing, and location of the alleged violation in sufficient detail. Tenants who believe they have experienced a discriminatory housing practice may consider contacting the administrator's office to obtain the required form, and may also wish to consult a tenant-rights organization for general guidance on the complaint process.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 10, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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