Park Forest — Ch. 54 Human Relations § 54-64
Investigation
Operative Text
(a) The community relations administrator shall order a prompt investigation of the complaint, completing such an investigation within 100 calendar days from the date of filing of the complaint. (b) Unless it is impossible to do so, upon review of the report and within 100 calendar days from the date of filing of the complaint, the community relations administrator shall determine whether there is substantial evidence that the alleged ordinance violation has been committed. (c) If the community relations administrator is unable to make the determination within 100 calendar days from the date of the filing of the complaint, the community relations administrator shall notify the complainant and respondent in writing of the reasons for not doing so. (d) If the community relations administrator determines that there is no substantial evidence, the complaint shall be dismissed. The reasons for the dismissal shall be set forth in writing and served upon the complainant and respondent(s) and the complainant notified that he or she may seek review of the dismissal order before the fair housing review board. The complainant shall have 30 calendar days from receipt of the notice dismissing the complaint to file a request for review by the fair housing review board. The fair housing review board shall: (1) Uphold the finding of insubstantial evidence; or (2) Reverse the finding of insubstantial evidence and remand the complaint to the community relations administrator for conciliation pursuant to section 54-65 . If the fair housing review board upholds the finding of insubstantial evidence, such finding constitutes the "decision" of the fair housing review board for purposes of the appeal procedures specified in section 54-71 . (e) If the community relations administrator determines that there is substantial evidence, it shall immediately notify the parties and schedule a conciliation meeting.
Park Forest's Ch. 54 Human Relations § 54-64 establishes a structured investigation process for human-relations complaints. Once a complaint is filed, the community relations administrator must complete an investigation and reach a determination about whether substantial evidence of a violation exists within 100 calendar days, notifying parties in writing if that deadline cannot be met. If no substantial evidence is found, the complaint is dismissed with written reasons, and the complainant has 30 days to seek review before the fair housing review board; if substantial evidence is found, the parties are notified and a conciliation meeting is scheduled.
Plain English — not legal advice.
Under Park Forest Ch. 54 Human Relations § 54-64, a respondent named in a complaint can expect to receive written notice if the community relations administrator cannot complete the investigation within the 100-day window. Operators who receive a dismissal order should be aware that the complainant retains the right to seek review before the fair housing review board within 30 days, meaning the matter may not be fully resolved at the dismissal stage. Keeping thorough records of all communications and relevant property practices helps a respondent participate effectively throughout the investigation and any subsequent conciliation process.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section 54-64 of Park Forest's Ch. 54 Human Relations code gives complainants the right to a timely investigation, with the community relations administrator required to reach a determination within 100 calendar days of filing. If the complaint is dismissed for lack of substantial evidence, the complainant receives written reasons and has 30 calendar days from receipt of that notice to request a review before the fair housing review board, which can uphold or reverse the dismissal. Tenants who believe their complaint was improperly dismissed may wish to consult a tenant-rights organization or legal aid provider to understand the review and appeal options available under this provision.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 9, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
Effective Timeline
References In
Rules and statutes that cite this regulation