Oak Park Title 12 Residential Rental Licensing (Arts. 2, 4, 6) § 12-2-15
PROPERTY OWNER RESPONSIBILITY
Operative Text
A. The property owner of a rental residential property shall maintain a record for each property with the full legal names of every tenant or occupant residing in each dwelling unit or rooming unit. B. The property owner or agent of a rental residential property shall provide each tenant or occupant with the name and telephone number of a responsible person who, in emergency situations, will be available on a 24-hour basis and who has the authority to make repairs as needed. The owner shall also cause said information to be posted and maintained within the main entryway of every rental residential structure. C. The property owner or agent of a rental residential property shall provide each tenant or occupant with the name and telephone number, as provided by the Village, of organizations that may be able to help with fair housing issues. Additionally, current information about tenants' rights under 1) the Fair Housing Act, 2) the Illinois Human Rights Act, 3) the Cook County Human Rights Ordinance and 4) the Just Housing Amendment shall be posted in locations where the information will be visible to tenants or potential tenants. D. The property owner or agent of a rental residential property shall provide each tenant at the time they are being served a 5-day notice for non-payment of rent or a 10-day notice for violating a provision in the lease, both of which could result in the property owner or agent starting an eviction process against the tenant, information provided by the Village, which may include, but is not limited to, resources about tenants rights, emergency rental assistance, eviction prevention and where to seek legal help. The property owner or agent of a rental residential property must also provide written notice to the Village’s Engaging Community for Healthy Outcomes (E.C.H.O) program staff. E. All Staff involved in conversations about tenancy shall be provided with easily accessible policies regarding leasing with a rental subsidy, and/or leasing with an arrest or conviction record. F. The property owner of a rental residential property shall make available to the Village official, upon request, the tenant and occupant records required to be maintained under this section. (Ord. 25-154, 11-11-2025)
Oak Park Title 12 § 12-2-15 establishes a set of ongoing responsibilities for owners of residential rental properties. Owners must keep records of all tenants and occupants, post and distribute emergency contact information, share fair housing resources and tenants' rights materials, and provide specific informational packets when serving 5-day or 10-day notices that could lead to eviction. Staff who discuss tenancy matters must have ready access to policies on renting with subsidies or criminal records, and tenant records must be made available to Village officials upon request.
Plain English — not legal advice.
Under Oak Park Title 12 § 12-2-15, compliant rental property operators generally maintain up-to-date written records of every tenant and occupant by full legal name for each unit. They post and distribute emergency contact information for a 24-hour-accessible person with repair authority, display current fair housing and tenants' rights materials in visible common areas, and keep Village-supplied resource information on hand to deliver alongside any 5-day or 10-day notice. Operators also notify the Village's E.C.H.O. program in writing whenever such a notice is served, and ensure that all leasing staff can readily access policies on rental subsidies and arrest or conviction records.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Oak Park Title 12 § 12-2-15 gives tenants the right to receive emergency contact information for a responsible person available around the clock, as well as fair housing resources and tenants' rights materials covering the Fair Housing Act, the Illinois Human Rights Act, the Cook County Human Rights Ordinance, and the Just Housing Amendment. When a landlord serves a 5-day notice for non-payment or a 10-day notice for a lease violation, the provision entitles tenants to receive Village-provided information about rental assistance, eviction prevention, and legal help resources. Tenants who believe these obligations are not being met may contact the Village of Oak Park directly, reach out to a local tenant-rights organization, or raise the landlord's non-compliance as relevant context in any subsequent proceedings.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 10, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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