Normal — Div. 25.19 Residential Tenant Notice § 25.19-20
REMEDY
Operative Text
If a landlord violates section 25.19-5, then the tenant may obtain injunctive relief to prevent the recurrence of the conduct and recover an amount equal to the damages sustained and, if the landlord's noncompliance was willful, an amount equal to not more than two months' rent and reasonable attorney's fees. The rights, obligations, and remedies conferred under this division are exclusively civil in nature and in no event will the violation of any provision of this division be deemed to constitute an ordinance violation punishable by a fine or penalty. HISTORY Adopted by Ord. 5960 on 11/6/2023
Under Normal — Div. 25.19 Residential Tenant Notice § 25.19-20, when a landlord fails to comply with the notice requirements of § 25.19-5, the law provides tenants with civil remedies including injunctive relief to stop the offending conduct and compensation for actual damages. If the landlord's noncompliance was willful, additional damages of up to two months' rent plus reasonable attorney's fees may also be available. Importantly, violations under this division are treated exclusively as civil matters and cannot result in criminal fines or ordinance penalties.
Plain English — not legal advice.
Property owners and managers subject to Normal — Div. 25.19 Residential Tenant Notice § 25.19-20 should be aware that failing to meet the notice obligations of § 25.19-5 exposes them to civil liability, including potential court orders and reimbursement of a tenant's actual damages. A compliant operator maintains thorough documentation of all required notices and delivery methods to demonstrate good-faith adherence to the division's requirements. Because willful noncompliance can trigger additional damages of up to two months' rent plus attorney's fees, operators generally implement consistent internal procedures to ensure timely and accurate notice delivery.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Under Normal — Div. 25.19 Residential Tenant Notice § 25.19-20, tenants have civil remedies available when a landlord violates the notice requirements of § 25.19-5, including the ability to seek a court order preventing the conduct from recurring and to recover actual damages suffered. If a landlord's failure to comply was willful, tenants may also be entitled to up to two months' rent in additional damages along with reasonable attorney's fees. Tenants who believe their rights under this division have been violated may wish to consult a local tenant-rights organization or legal aid office to understand the options available to them.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 6, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
Effective Timeline
References In
Rules and statutes that cite this regulation