Normal — Div. 25.19 Residential Tenant Notice § 25.19-10
EXCEPTIONS
Operative Text
The landlord may enter the rental unit at any time, without advance notice, in case of emergency. The notice requirements under 25.19-5(A) and the time restrictions under section 25.19-5(B) do not apply if a tenant requests repairs and the landlord enters the rental unit to perform those repairs within 14 days after the tenant's request. HISTORY Adopted by Ord. 5960 on 11/6/2023
Normal Division 25.19, Section 25.19-10 establishes two exceptions to the standard notice and timing rules for landlord entry. First, a landlord may enter a rental unit at any time without prior notice when an emergency exists. Second, when a tenant has requested repairs, the landlord is not required to follow the advance-notice requirements of § 25.19-5(A) or the time restrictions of § 25.19-5(B), provided the entry to perform those repairs occurs within 14 days of the tenant's request.
Plain English — not legal advice.
Under § 25.19-10, compliant operators generally document emergency circumstances that necessitate unannounced entry, keeping records that support the emergency characterization. When a tenant submits a repair request, operators typically track the date of that request and ensure any entry to perform the requested repairs happens within the 14-day window, since that window is what triggers the exemption from the notice and timing rules in § 25.19-5(A) and § 25.19-5(B). Maintaining clear written records of both emergency entries and tenant repair requests helps demonstrate compliance with this provision.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section 25.19-10 means that while landlords generally must provide advance notice before entering, two specific situations remove that requirement: genuine emergencies and entries made to fulfill a repair request you initiated, as long as the landlord enters within 14 days of your request. If you believe a landlord is using these exceptions improperly — for example, claiming an emergency where none existed — you may have grounds to raise a violation of the broader § 25.19 notice framework. Tenant-rights organizations in Normal can help you understand how these exceptions have been interpreted and what documentation may be useful to gather.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 6, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
Effective Timeline
References In
Rules and statutes that cite this regulation