Naperville — Title 12 Human Rights and Fair Housing § 12-5-2

1. The written complaint shall be filed with the office of the City Clerk and forwarded to assigned staff member, and City Attorney. The Commission shall schedule a review of the complaint at one of its regular or special meetings.
2. A member of City staff will assist the Commission in determining if the complaint states a valid claim. The Chairperson shall direct the staff member to compile a report regarding the claim and present it to the Commission. This report shall contain a summary of the claim and all pertinent details.
3. The Commission shall be authorized to request additional information from the complainant and to request a written response to the complaint from the respondent. The respondent shall have ten (10) business days from the date of the request for a response to submit a written response. The Commission may grant an extension if necessary.
4. Notices and responses shall be served by U.S. mail, by personal service, or by any other means of communication, including electronic, approved by the Commission's review panel.
5. The Commission may determine that mediation of the dispute is possible without referring the complaint to hearing. The Chairperson shall be authorized to appoint a person to act as a mediator to meet with all parties and come to a resolution acceptable to the parties. The mediator will then report back to the Commission for further action.
6. The staff member's report to the Commission shall include one or more of the following recommendations:
6.1. No reasonable grounds exist for the filing of the complaint, and the complaint should be dismissed.
6.2. Reasonable grounds exist for the filing of the complaint, and the complaint should proceed to a hearing before the full Commission.
6.3. The panel has succeeded in effecting a conciliation of the complaint through mediation between the complainant and the respondent.
6.4. The respondent admits that unlawful discrimination occurred, and the petition shall proceed directly to a hearing on remedies.
6.5. Conciliation of the complaint through mediation was not achieved by the panel, and the complaint should proceed to a hearing.
7. A record of the proceedings before the Commission will be prepared to the extent deemed necessary. If the Commission concurs in the determination of the report as to Subsection 6.1, 6.3, or 6.4 of this Chapter, then the complaint shall be dismissed by the Commission. If the complaint is not dismissed, then the Commission shall proceed to a hearing on the complaint in accordance with the provisions of this Title.