Marquette Heights CHAPTER 11 RENTAL REGISTRATION AND INSPECTION PROGRAM § 3-11-13
LOCAL AGENT REQUIRED
Operative Text
The owner of any rental unit or non-owner occupied property covered by this chapter shall be available to respond to an emergency on a twenty four (24) hour per day basis. This requirement may be met by maintaining a business or owner- occupied residence within sixty (60) miles of the rental unit, or by the use of a local agent who resides in Tazewell County or an adjoining county, either of whom can be contacted on a twenty four (24) hour basis. If a local agent is used, the owner shall provide the City with the name, address and telephone number of the local agent in addition to owner information. A post office box, mailing address or long distance 800 number shall not be sufficient to meet the provisions of this section. (Ord. 889, 6-24-2019)
Under Marquette Heights CHAPTER 11 § 3-11-13, every owner of a covered rental or non-owner-occupied property must ensure someone is reachable around the clock to handle emergencies. That availability requirement can be satisfied either by the owner living or operating a business within 60 miles of the property, or by designating a local agent who lives in Tazewell County or a neighboring county. A P.O. box, mailing address, or toll-free 800 number does not satisfy the rule — a genuine, directly reachable contact is required.
Plain English — not legal advice.
Operators subject to Marquette Heights § 3-11-13 generally maintain a verifiable physical presence within 60 miles of their rental units or formally designate a local agent residing in Tazewell County or an adjoining county. When a local agent is used, compliant owners on record with the City provide that agent's full name, physical address, and direct phone number alongside their own owner information. Relying solely on a P.O. box, mailing address, or an 800 number does not meet the section's requirements, so owners typically confirm that their contact information on file reflects a reachable, physical location.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Marquette Heights § 3-11-13 gives tenants the assurance that a responsible party — either the owner or a designated local agent — must be reachable 24 hours a day for emergencies. If a tenant cannot reach anyone in an emergency and suspects the owner is not complying with this provision, they may consider contacting the City of Marquette Heights directly, as the rental registration and inspection program is the framework under which this requirement is enforced. Tenant-rights organizations familiar with Tazewell County housing rules can also help residents understand what options are generally available when a landlord's emergency contact information appears inadequate.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 11, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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