Hanover Park — Ch. 82 Rental Residential Housing Code § 82-11
Responsibilities of owner
Operative Text
(a) Managing agent for multiple-unit building. In the event that the owner appoints a managing agent, that managing agent shall: (1) Have an office at the multiple-unit building with regular business hours; or (2) Live at the multiple-unit building and have regular business hours thereat; or (3) Have an office within the corporate limits of the village with regular business hours; and (4) Shall be authorized to receive notices and process on behalf of the owner. (b) Record of tenants. The owner of a rental residential property shall maintain a record for each property with the full legal names and dates of birth of every tenant in each dwelling unit. The owner of a rental residential property shall make available to the code official, upon request, the occupant records required to be maintained under this section. (c) Emergency contact person. The owner or property agent of a rental residential property shall provide each tenant with the name and telephone number of a responsible person who, in emergency situations, will be available on a 24-hour basis and who has the authority to make repairs as needed. The owner shall also cause said information to be posted and maintained within the main entryway of every rental residential structure. (d) Notice of maximum occupancy. The owner of a rental residential property shall inform each tenant in writing, prior to occupancy, of the maximum number of persons allowable by the occupancy standards of the village's Property Maintenance Code as determined by the code official or the lease, whichever is less. (e) Educational programs. All owners and managers are encouraged to attend landlord training programs which include such issues as property maintenance, applicant screening, rental agreements, ongoing management, and community building. (f) Tenant applications. All owners and managers are required to have all prospective tenants complete a written application that encourages self-screening and uncovers past behavior to determine if the applicant meets their written tenant criteria. (g) Leases. All owners and managers are required to lease rental residential dwelling units only pursuant to a written lease containing their rules and regulations.
Hanover Park Ch. 82 § 82-11 sets out a range of responsibilities that rental property owners must fulfill. These include maintaining a managing agent with accessible office hours and authority to accept legal notices, keeping records of tenants' full legal names and dates of birth, posting emergency contact information in building entryways, notifying tenants in writing of maximum occupancy limits before move-in, requiring written rental applications from all prospective tenants, and executing only written leases that include the owner's rules and regulations. Owners and managers are also encouraged — though not mandated — to attend landlord training programs covering topics such as property maintenance and tenant screening.
Plain English — not legal advice.
Operators of rental residential properties in Hanover Park should structure their management practices to satisfy each requirement of § 82-11. A compliant owner maintains up-to-date tenant records (full legal names and dates of birth) that are available to the code official upon request, ensures a managing agent maintains a qualifying office presence with regular business hours, and keeps emergency contact information posted in every building's main entryway. Written applications, written leases containing rules and regulations, and pre-occupancy written notice of maximum occupancy limits are all standard components of a compliant leasing process under this section.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Under Hanover Park Ch. 82 § 82-11, tenants are entitled to receive certain disclosures and protections from their landlord before and during their tenancy. Before moving in, a tenant should receive written notice of the maximum number of occupants permitted in the unit, and throughout the tenancy the landlord must post emergency contact information — including a 24-hour contact with repair authority — in the building's main entryway. Tenants who believe their landlord is not meeting these obligations may raise the issue with Hanover Park's code official, who has authority to request tenant records and inspect compliance, or may seek guidance from a local tenant-rights organization familiar with § 82-11.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 6, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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