Glenview — Ch. 18 Art. XVIII Fair Housing § 18-1054
Procedures for enforcement
Operative Text
(a) Complaint. Any person who claims to have been injured by an unfair real estate practice or believes that he will be irrevocably injured by an unfair real estate practice that is about to occur (hereafter called "person aggrieved") may file a complaint within 30 days of the alleged violation, with the Village's department of inspectional services. The complaint shall be in writing, under oath, and shall contain such information and be in such form as the department of inspectional services requires. Upon receipt of such a complaint, the department of inspectional services shall furnish a copy of the same to the person or persons who allegedly committed or are about to commit the alleged unfair real estate practice. (b) Conciliation. The department of inspectional services shall proceed to investigate said complaint, try to eliminate or correct the alleged unfair real estate practice by voluntary and informal methods of conference, conciliation and persuasion. Nothing said or done in the course of such informal endeavors may be made public or used as evidence in a subsequent proceeding under this article without the written consent of the persons concerned. (c) Administrative adjudication complaints. (1) Village complaint. If, within 30 days after the initial complaint is filed, the department of inspectional services has been unable to obtain voluntary compliance with this article, the department of inspectional services may file the said complaint with the Village's department of administrative adjudication in the manner of filing of ordinance violation complaints in the name of the Village. If, during the course of the proceeding, compliance with this section is obtained or the person aggrieved desires to withdraw his complaint, the department of inspectional services may non-suit or otherwise dismiss the complaint. (2) Penalties. Any person, firm or corporation upon conviction of a violation of this article shall be fined in accordance with section 1-16 .
Glenview § 18-1054 establishes a step-by-step process for addressing complaints about unfair real estate practices. A person who believes they have been harmed—or are about to be irrevocably harmed—by such a practice has 30 days from the alleged violation to file a written, sworn complaint with the Village's Department of Inspectional Services. The department first attempts to resolve the matter informally through conference and conciliation; if voluntary compliance is not achieved within 30 days, the complaint may be escalated to the Village's Department of Administrative Adjudication, where a conviction can result in fines set by § 1-16.
Plain English — not legal advice.
Under Glenview § 18-1054, a compliant property owner or manager understands that a fair housing complaint can be filed against them within 30 days of an alleged violation, and that they will receive a copy of any such complaint from the Department of Inspectional Services. Operators generally cooperate with the department's informal conciliation process, as voluntary compliance during that phase can resolve the matter before it reaches administrative adjudication. Statements made during the informal conciliation process are confidential and cannot be used as evidence in later proceedings without written consent, which is a feature of the process that compliant operators typically keep in mind.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Glenview § 18-1054 gives anyone who believes they have been injured—or are about to be irrevocably injured—by an unfair real estate practice the right to file a written, sworn complaint with the Village's Department of Inspectional Services within 30 days of the alleged violation. The department is required to investigate and attempt informal resolution first; if that does not produce voluntary compliance within 30 days, the matter can be referred to the Village's Department of Administrative Adjudication for formal enforcement. Tenants who believe their rights under this article have been violated may consider contacting the Department of Inspectional Services directly, reaching out to a local tenant-rights organization, or consulting a housing attorney to understand the options available under § 18-1054.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 9, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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