Downers Grove — Art. 13A.II Fair Housing § 13A.24
Reference Of Complaints To Human Service Commission By Court; Procedure To Be Followed By Commission
Operative Text
At any time after a complaint alleging a violation of any provision of this Article has been filed with a court of competent jurisdiction, if the court concludes that the matter in controversy may be resolved by conciliation or determines for any other reason that an informal investigation of the matter in controversy is desirable or appropriate, the Human Service Commission shall, upon written reference of such complaint to the commission by such court, conduct an investigation in connection with such complaint in accordance with such rules, regulations and procedures as the commission may adopt. Without limitation, the commission may take any one (1) or more of the following actions or any combination thereof in connection with any such complaint: The commission may require the complainant to state (i) his/her name, address and telephone number, (ii) the name, and if known to the complainant, the address and telephone number of each person against whom the complaint is brought, (iii) the names, and if known to the complainant, the addresses and telephone numbers, of all persons believed by the complainant to have direct knowledge concerning the facts on which the alleged violation of this Article is based, and (iv) such other information as the commission may deem necessary or appropriate in the circumstances. The chairman of the commission may appoint and designate a panel of not less than three (3) nor more than five (5) members of the commission to make a preliminary investigation in connection with such complaint, and such panel shall promptly set a date, time and place for a conference and shall notify all such parties and witnesses by certified mail. At such conference, such panel shall interview the complainant and the person against whom the complaint has been directed, and shall endeavor to resolve the complaint by all lawful and proper methods of conciliation and persuasion. If such complaint shall not be resolved by conciliation or persuasion within forty-five (45) days (or such other period as may be directed by such court) after the date of such reference, or if at any time prior to the expiration of such period, such panel shall find that further conferences or attempts at conciliation and persuasion are unlikely to be effective, the panel shall so notify the commission in writing. In connection with any such conference, the commission may, in its discretion, apply to the court for an appropriate order compelling the attendance of any party or witness at such conference or the production of any documents related to the subject matter of such complaint. (Ord. No. 1349, § 5.1; Ord. No. 2058, § 4; Ord. No. 2900, § 5.) (Ord. 4852, Amended, 02/20/2007, his to his/her(s))
Downers Grove Fair Housing § 13A.24 establishes a process by which a court handling a fair housing complaint can refer that matter to the Human Service Commission for informal investigation and conciliation. Once referred, the Commission — or a panel of three to five of its members — conducts interviews, gathers information, and attempts to resolve the dispute through lawful conciliation and persuasion. If the matter is not resolved within 45 days (or another court-directed timeframe), or if further conciliation appears unlikely to succeed, the panel reports back to the Commission in writing. The Commission may also seek a court order to compel attendance or document production at any conference.
Plain English — not legal advice.
Under § 13A.24, a property owner or manager named in a fair housing complaint that has been referred to the Human Service Commission should expect to be notified by certified mail of any scheduled conference and to participate in interviews conducted by the Commission's panel. Compliant operators generally cooperate with the Commission's information-gathering process, including providing requested documents and attending conferences as directed. Failure to participate could prompt the Commission to seek a court order compelling attendance or production of records.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section § 13A.24 gives tenants who have filed a fair housing complaint in court an additional avenue for resolution: a court may refer the matter to the Human Service Commission for informal investigation and conciliation, potentially reaching a resolution more quickly than full litigation. As a complainant, a tenant may be asked to provide contact information, identify witnesses, and share other relevant details with the Commission's panel. Tenants seeking to understand how this process interacts with their broader fair housing rights may wish to consult a tenant-rights organization or legal aid provider familiar with Downers Grove's Article 13A.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 8, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
Effective Timeline
References Out
No outbound references recorded yet for this provision.
References In
No inbound references recorded yet for this provision.