Chicago, Ill., Mun. Code ch. 7-28 § 7-28-830
Bed bug infestation – Duty to exterminate (Chicago Health Nuisances Ordinance)
Operative Text
(a) In any rental unit in which an infestation of bed bugs is found or reasonably suspected, it is the responsibility of the landlord to: (1) provide pest control services by a pest management professional until such time that no evidence of bed bugs can be found and verified; and (2) maintain a written record of the pest control measures performed by the pest management professional on the rental unit. The record shall include reports and receipts prepared by the pest management professional. The record shall be maintained for three years and shall be open to inspection by authorized city personnel, including but not limited to employees of the departments of health and buildings. (b) In any multiple rental unit building in which an infestation of bed bugs is found or reasonably suspected, it is the responsibility of the landlord to: (1) provide pest control services by a pest management professional until such time that no evidence of bed bugs can be found and verified within the building or portion thereof, including the individual rental units; and (2) maintain a written record of the pest control measures performed by pest management professional on the building. The record shall include reports and receipts prepared by the pest management professional. The record shall be maintained for three years and shall be open to inspection by authorized city personnel, including but not limited to employees of the departments of health and buildings. (c) A landlord shall provide the pest control services within 10 days after: (1) a bed bug is found or reasonably suspected anywhere on the premises; or (2) being notified in writing by a tenant of a known or reasonably suspected bed bug infestation on the premises or in the tenant's rental unit. (d) The extermination of bed bugs shall be by: (1) inspection, and if necessary, the treatment of the dwelling unit on either side of the affected dwelling unit and the unit directly above and below the affected dwelling unit. This pattern of inspection and treatment shall be continued until no further infestation is detected; or (2) any other method approved by the commissioner in rules and regulations. (e) A landlord may not knowingly terminate a tenancy, increase rent, decrease services, bring or threaten to bring a lawsuit against a tenant for possession or refuse to renew a lease or tenancy because the tenant has in good faith: (1) complained of a bed bug infestation within the tenant's rental unit or the premises in which the tenant's rental unit is located to a competent governmental agency, elected representative or public official charged with responsibility for enforcement of a building, housing, health or similar code; (2) complained of a bed bug infestation within the tenant's rental unit or the premises in which the tenant's rental unit is located to a community organization or the news media; (3) sought the assistance of a community organization or the news media to remedy a bed bug infestation within the tenant's rental unit or the premises in which the tenant's rental unit is located; (4) requested the landlord to provide pest control measures for a bed bug infestation as required by a building code, health ordinance, other regulation, or the residential rental agreement; or (5) testified in any court or administrative proceeding concerning any bed bug infestation within the tenant's rental unit or the premises in which the tenant's rental unit is located. If the landlord acts in violation of this subsection (e), the tenant has a defense in any retaliatory action against him for possession and is entitled to recover possession of the rental unit or terminate the rental agreement and, in either case, may recover an amount equal to two months rent or twice the damages sustained by him, whichever is greater, and reasonable attorneys' fees. If the rental agreement is terminated, the landlord shall return all security and interest recoverable under Section 5-12-080 and all prepaid rent. In an action by or against the tenant, if there is evidence of tenant conduct protected herein within one year prior to the alleged act of retaliation, that evidence shall create a rebuttable presumption that the landlord's conduct was retaliatory. The presumption shall not arise if the protected tenant activity was initiated after the alleged act of retaliation. (Added Coun. J. 6-5-13, p. 55787, § 5) Editor's note - Per Coun. J. 6-5-13, p. 55787, § 6, §§ 7-28-810 - 7-28-900 become effective on 12-23-13.
Chicago, Ill., Mun. Code ch. 7-28 § 7-28-830 establishes that when a bed bug infestation is found or reasonably suspected in a rental unit or building, the landlord bears responsibility for hiring a licensed pest management professional and continuing treatment until no evidence of bed bugs remains. Landlords must also keep written records of all pest control measures—including reports and receipts—for three years, and those records must be available for city inspection. The provision further prohibits landlords from retaliating against tenants who report infestations or seek help addressing them, and it sets out remedies available when retaliation occurs.
Plain English — not legal advice.
Under Chicago, Ill., Mun. Code ch. 7-28 § 7-28-830, compliant property operators engage a licensed pest management professional within 10 days of discovering or being notified in writing of a suspected bed bug infestation, and they continue treatment until no evidence of bed bugs can be verified. In multi-unit buildings, operators typically extend inspection and treatment to adjacent, above, and below units in the affected area until the infestation is fully resolved. Operators also retain all pest control reports and receipts for at least three years and keep those records accessible to authorized city personnel from the departments of health and buildings, while taking care not to take any adverse action against a tenant who has reported an infestation or sought assistance.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Chicago, Ill., Mun. Code ch. 7-28 § 7-28-830 gives tenants the right to have a landlord arrange professional pest control within 10 days of a written notification about a known or suspected bed bug infestation. Tenants who report an infestation to a government agency, community organization, or the news media—or who testify in a related proceeding—are protected from retaliation such as rent increases, service reductions, eviction threats, or lease non-renewal. If a landlord does retaliate, the provision allows a tenant to raise that retaliation as a defense in an eviction proceeding and potentially recover two months' rent or twice actual damages (whichever is greater) plus reasonable attorneys' fees; tenant-rights organizations and the Chicago Department of Housing can be resources for understanding how these protections apply.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 18, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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