Chicago Heights — Ch. 23 Human Relations § 23-105
Investigation
Operative Text
(a) The administrator shall order a prompt investigation of the complaint, completing such an investigation within sixty (60) calendar days after the filing of the complaint. (b) Unless it is impossible to do so, upon review of the report and within sixty (60) calendar days after the filing of the complaint, the administrator shall determine whether there is substantial evidence that the alleged ordinance violation has been committed or is about to be committed. (c) If the administrator is unable to make the determination within sixty (60) calendar days after the filing of the complaint, the administrator shall notify the complainant and respondent in writing of the reasons for not doing so. (d) If the administrator determines that there is no substantial evidence, the complaint shall be dismissed. The reasons for the dismissal shall be set forth in writing and served upon the complainant and respondent(s) and the complainant notified that he or she may seek review of the dismissal order before the housing practices review commission. The complainant shall have thirty (30) calendar days from receipt of notice to file a request for review by the housing practices review commission. The housing practices review commission shall: (1) Uphold the finding of insubstantial evidence; or (2) Reverse the finding of insubstantial evidence and remand the complaint to the administrator for conciliation and/or hearing pursuant to subsection 23-106 (b). If the housing practices review commission upholds the finding of insubstantial evidence, such action constitutes the decision of the housing practices review commission for purposes of the appeal procedures specified in section 23-45 . (e) In making a determination whether there is substantial evidence, the administrator shall consider any evidence or information submitted by the complainant or respondent during the investigation.
Chicago Heights Ch. 23 § 23-105 establishes a structured investigation process for human-relations complaints. After a complaint is filed, the administrator must complete an investigation and reach a determination about whether substantial evidence of a violation exists, generally within 60 calendar days. If no substantial evidence is found, the complaint is dismissed in writing, but the complainant retains the right to seek review before the housing practices review commission within 30 days of receiving that notice.
Plain English — not legal advice.
Under § 23-105, a respondent named in a complaint can expect to be notified in writing if the administrator cannot meet the 60-day investigation deadline, and will receive written notice of any dismissal decision. Operators who are the subject of a complaint generally participate in the process by submitting relevant evidence or information to the administrator during the investigation period. Staying organized and responsive during the investigation timeline described in § 23-105 is consistent with how compliant respondents typically engage with this process.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section 23-105 gives complainants a defined timeline and procedural protections throughout the investigation of a human-relations complaint in Chicago Heights. If the administrator dismisses a complaint for lack of substantial evidence, the complainant receives written reasons and has 30 calendar days from receipt of that notice to request a review before the housing practices review commission. Tenants who believe a dismissal was unwarranted may explore that review path, and tenant-rights organizations familiar with Chicago Heights ordinances can help explain what the commission review process under § 23-105 generally involves.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 9, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
Effective Timeline
References In
Rules and statutes that cite this regulation