Ashland — Ch. 20 Human Relations § 20-40
Complaints
Operative Text
(a) Any person aggrieved in any manner by a violation of any provisions of this article may file with the village board a written, verified complaint setting forth his grievance. The complaint shall state: (1) The name and address of the complainant; (2) The name and address of the person against whom the complaint is brought, if known to the complainant; and (3) The alleged facts surrounding the alleged violation of this article; and such complaint shall state the names and addresses of all persons believed to have knowledge concerning the alleged facts. (b) After the filing of any complaint, the village board shall serve a copy of the complaint on the party charged.
Ashland Ch. 20 § 20-40 establishes a formal complaint process for anyone who believes they have been harmed by a violation of the village's human relations article. A written, verified complaint must be submitted to the village board and must include the complainant's name and address, the name and address of the accused party if known, the alleged facts of the violation, and the names and addresses of any witnesses with relevant knowledge. Once a complaint is filed, the village board is required to serve a copy of that complaint on the party being accused.
Plain English — not legal advice.
Under Ashland Ch. 20 § 20-40, property owners and managers should be aware that any person who believes they have been aggrieved by a violation of the human relations article may file a formal complaint with the village board. Operators who receive a served copy of a complaint have been officially notified that a grievance has been lodged against them. Maintaining clear records of rental practices and communications is a general practice that can help operators respond to any complaint that may arise under this provision.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Ashland Ch. 20 § 20-40 gives anyone who believes they have experienced a violation of the village's human relations article the right to file a written, verified complaint directly with the village board. The complaint must include your name and address, the name and address of the person you are complaining about if known, the facts of the alleged violation, and the names and addresses of any witnesses. Tenants who believe their rights under this article have been violated may consider reaching out to a local tenant-rights organization or legal aid office to better understand the complaint process available under this provision.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 9, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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