Operative Text
No owner, operator, or occupant shall cause any service, facility, equipment, or utility which is required under this title to be removed from or shut off from or discontinued for any occupied dwelling let or occupied by him, except for such temporary interruption as may be necessary while actual repairs or alterations are in process, or during temporary emergencies when discontinuance of service is approved by the enforcing officer.
New Haven Code of Ordinances Title V § 310 establishes that any service, facility, equipment, or utility that is mandated under Title V — such as heat, water, or sanitation — must remain available and operational in occupied dwellings. Removal, shut-off, or discontinuation of these required amenities is prohibited, with narrow exceptions for active repair work or temporary emergencies that have been approved by the designated enforcing officer. The rule applies equally to owners, operators, and occupants, meaning no party in the chain of control may unilaterally cut off a required service.
Plain English — not legal advice.
Under New Haven Code of Ordinances Title V § 310, compliant property owners and operators maintain all Title V-required services, facilities, equipment, and utilities in continuous operation for occupied units. When repairs or alterations genuinely require a temporary interruption, operators document the work in progress and restore service promptly upon completion. Any interruption beyond active repair work — particularly one framed as an emergency — generally requires prior approval from the enforcing officer before service is discontinued, making advance coordination with that office a standard practice for responsible operators.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
New Haven Code of Ordinances Title V § 310 gives occupants of rental dwellings a clear protection against the removal or shut-off of any service or utility that Title V requires to be provided. If a required service is cut off without an active repair justification or enforcing-officer-approved emergency, that discontinuation may constitute a violation of this provision, which tenants can raise with the city's code enforcement office or reference when documenting a complaint. Tenant-rights organizations in New Haven can help residents understand what services qualify as required under Title V and what complaint or defense options may be available.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 17, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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